Please help. Used the one-click to install, had issues with my computer finding the Kindle. I restarted the Kindle, however, now the Kindle immediately shuts down when I attach any USB cable (wall cord, factory USB, or USB). I am able to power up only when the USB cable is not attached to the Kindle. Has anyone seen this before? What can I do to fix this?
The Kindle works fine when not plugged in. I'm leaving it plugged in overnight to see if it allows a charge. I've tried the hard reset (no change), and using the factory cable (immediately shuts down). It's strange, because the Kindle is aware of a signal when I plug the cord in, so I hope that I'm right in thinking that it's not a hardware issue.
Any suggestions to fix this would be most appreciated.
Thank for your help.
The Kindle works fine when not plugged in. I'm leaving it plugged in overnight to see if it allows a charge. I've tried the hard reset (no change), and using the factory cable (immediately shuts down). It's strange, because the Kindle is aware of a signal when I plug the cord in, so I hope that I'm right in thinking that it's not a hardware issue.
Any suggestions to fix this would be most appreciated.
Thank for your help.