Yesterday I used my chromecast again. .... after using it when using notification shade a persistent error appears. ... only way to fix it is rebooting. Any ideas?
Enviado desde mi SM-P600 mediante Tapatalk
Seems a few of us are waiting for this to be fixed. Another forum member has sent their tablet back to samsung twice now hoping for a fix. This problem is apparent on my note pro as well, so I think we need sammy to push us a software fix
Not to be the bearer of bad news but if it's an isolated problem affecting a small percentage of users the likelihood of Samsung issuing an update for just this specific issue is pretty slim. I don't use Chromecast myself but I was at a friends house last night and tried it from my N10.1-14 running 4.4. I didn't have any issues and the notification panel didn't bork while I played with it during Chromecast playback. Since those with the issue didn't have it on 4.3 it's obviously a s/w compatibility issue or conflict. I'd try to narrow down what's unique on the Pro's and Note's running 4.4 that are having problems to find the ROM version/region, installed s/w, combination of s/w, configuration, or settings that are causing it. You guys huddling together to figure it out will be faster than waiting for a fix that may never come.
I very much agree with this - I have tried Costco and BB models - 2014 and Tab Pro and Note Pro - all had the same issue. It's the lucky few that haven't had it.
Pretty much anything that works with Chromecast crashes it. Twit Cast for Chromecast, Google Play Music and Videos, Chrome Beta, YouTube etc.
I very much agree with this - I have tried Costco and BB models - 2014 and Tab Pro and Note Pro - all had the same issue. It's the lucky few that haven't had it.
I have 2 chromecast in my house. Yes the are updated OTA directly from google. The firmware was the same before and after the update. My note 3 on 4.4 works perfectly with chromecast with the same version of google play music/movies and the ssme apps overall installed. Samsungs allsharecast will work on my tablets. The only devices I have that exhibit this behavior are the note 2014 and note pro. Both stock us version, both crash on play music/movies, both have random issues with video play back. The 2014 was fine before 4.4, so this leads me to believe the update is causing it. I did not try the pro until I had issues with the 2014 to see if it was the same so I cant say it was good or bad out of the box. The pro did rec an update right before the 2014 rec 4.4.
Comparing to other devices isn't going to help you. Hell, my N10.1-14 works fine with Chromecast on 4.4 and others have said the same thing. So the issue isn't where it works, it's where it doesn't and why. Out of what you said this is what I took away...
- The problem was introduced with 4.4 because your N10.1-14 worked fine with the same Chromecast device on 4.3. Is it something Samsung did in 4.4 specific to the Pros/Notes? Just for U.S. versions? Is it an issue in 4.4 itself that the specific Samsung s/w on the Pro/Notes is aggravating? It's not universal to 4.4 or 4.4 on the Pro/Notes because the problem's not happening beyond a subset of devices.
- Your device is from the U.S. as is @blinkingled 's. Where are the other people reporting issues device's from?
- You said the problem was there after a complete reset. Does that include preventing Google and Samsung from applying apps and settings stored in your accounts when you first start setup? I'd hard reset again skipping both the Samsung and Google account sign-ins. Go to Accounts in settings and add Google but quickly uncheck all the syncs so they don't add anything to your device. Same thing if Play tries to restore or update your apps. In Play, install one of the apps that was causing crashes. If with nothing but the basics on your tablet Chromecast is still crashing it's something in Samsung's update causing the problem. At least for the U.S.
You mentioned the Pro receiving an update. Since this isn't a universal problem there's no assurance that Samsung's devs even know about it. If 100 people worldwide report a problem and it makes it in to Samsung's problem tracking system that's a blip compared to the millions of devices sold since the N10.1-14 became available in October. And since it's related to third party h/w it goes to the bottom of the line. In the scenario I described above with the OG Tab 10.1 PDF issue Samsung did nothing to specifically address the problem even though people from affected regions reported it. The next wave of planned updates fixed the problem because all regions received an S Note update. So if we can't figure out the issue it's highly unlikely Samsung will either. That means if an update corrects it it'll be coincidence not because Samsung's diligently working on a solution. In other words, people affected that live and die by Chromecast are potentially going to have to live with this for a while.
EDIT: Do you guys with issues have external SD cards? Try removing them and soft resetting the tablet (hold power for seven seconds) to see if that makes a difference.
Comparing to other devices isn't going to help you. Hell, my N10.1-14 works fine with Chromecast on 4.4 and others have said the same thing. So the issue isn't where it works, it's where it doesn't and why. Out of what you said this is what I took away...
You mentioned the Pro receiving an update. Since this isn't a universal problem there's no assurance that Samsung's devs even know about it. If 100 people worldwide report a problem and it makes it in to Samsung's problem tracking system that's a blip compared to the millions of devices sold since the N10.1-14 became available in October. And since it's related to third party h/w it goes to the bottom of the line. In the scenario I described above with the OG Tab 10.1 PDF issue Samsung did nothing to specifically address the problem even though people from affected regions reported it. The next wave of planned updates fixed the problem because all regions received an S Note update. So if we can't figure out the issue it's highly unlikely Samsung will either. That means if an update corrects it it'll be coincidence not because Samsung's diligently working on a solution. In other words, people affected that live and die by Chromecast are potentially going to have to live with this for a while.
- The problem was introduced with 4.4 because your N10.1-14 worked fine with the same Chromecast device on 4.3. Is it something Samsung did in 4.4 specific to the Pros/Notes? Just for U.S. versions? Is it an issue in 4.4 itself that the specific Samsung s/w on the Pro/Notes is aggravating? It's not universal to 4.4 or 4.4 on the Pro/Notes because the problem's not happening beyond a subset of devices.
- Your device is from the U.S. as is @blinkingled 's. Where are the other people reporting issues device's from?
- You said the problem was there after a complete reset. Does that include preventing Google and Samsung from applying apps and settings stored in your accounts when you first start setup? I'd hard reset again skipping both the Samsung and Google account sign-ins. Go to Accounts in settings and add Google but quickly uncheck all the syncs so they don't add anything to your device. Same thing if Play tries to restore or update your apps. In Play, install one of the apps that was causing crashes. If with nothing but the basics on your tablet Chromecast is still crashing it's something in Samsung's update causing the problem. At least for the U.S.
EDIT: Do you guys with issues have external SD cards? Try removing them and soft resetting the tablet (hold power for seven seconds) to see if that makes a difference.
Try downloading a free show or trailer in Samsung Hub Video. Does the issue occur with a Samsung app using Samsung-sourced content?
OK, hard reset, nothing installed, skipped past adding accounts. Went to settings, back up and reset unchecked restore apps data aND added my Google account with all sync unchecked. Google music and movie still cause system.ui crash when touching the notification bar. Samsung hub plays fine. Samsung hub does use all casts hare to my Samsung TV and not the chrome cast though
You mentioned the Pro receiving an update. Since this isn't a universal problem there's no assurance that Samsung's devs even know about it. If 100 people worldwide report a problem and it makes it in to Samsung's problem tracking system that's a blip compared to the millions of devices sold since the N10.1-14 became available in October. And since it's related to third party h/w it goes to the bottom of the line. In the scenario I described above with the OG Tab 10.1 PDF issue Samsung did nothing to specifically address the problem even though people from affected regions reported it. The next wave of planned updates fixed the problem because all regions received an S Note update. So if we can't figure out the issue it's highly unlikely Samsung will either. That means if an update corrects it it'll be coincidence not because Samsung's diligently working on a solution. In other words, people affected that live and die by Chromecast are potentially going to have to live with this for a while.
- The problem was introduced with 4.4 because your N10.1-14 worked fine with the same Chromecast device on 4.3. Is it something Samsung did in 4.4 specific to the Pros/Notes? Just for U.S. versions? Is it an issue in 4.4 itself that the specific Samsung s/w on the Pro/Notes is aggravating? It's not universal to 4.4 or 4.4 on the Pro/Notes because the problem's not happening beyond a subset of devices.
- Your device is from the U.S. as is @blinkingled 's. Where are the other people reporting issues device's from?
- You said the problem was there after a complete reset. Does that include preventing Google and Samsung from applying apps and settings stored in your accounts when you first start setup? I'd hard reset again skipping both the Samsung and Google account sign-ins. Go to Accounts in settings and add Google but quickly uncheck all the syncs so they don't add anything to your device. Same thing if Play tries to restore or update your apps. In Play, install one of the apps that was causing crashes. If with nothing but the basics on your tablet Chromecast is still crashing it's something in Samsung's update causing the problem. At least for the U.S.
EDIT: Do you guys with issues have external SD cards? Try removing them and soft resetting the tablet (hold power for seven seconds) to see if that makes a difference.
I very much agree with this - I have tried Costco and BB models - 2014 and Tab Pro and Note Pro - all had the same issue. It's the lucky few that haven't had it.
I have 2 chromecast in my house. Yes the are updated OTA directly from google. The firmware was the same before and after the update. My note 3 on 4.4 works perfectly with chromecast with the same version of google play music/movies and the ssme apps overall installed. Samsungs allsharecast will work on my tablets. The only devices I have that exhibit this behavior are the note 2014 and note pro. Both stock us version, both crash on play music/movies, both have random issues with video play back. The 2014 was fine before 4.4, so this leads me to believe the update is causing it. I did not try the pro until I had issues with the 2014 to see if it was the same so I cant say it was good or bad out of the box. The pro did rec an update right before the 2014 rec 4.4.
I agree, I have tried everything I know how to do. I have sent feedback to google as well just so they are aware of the problem with their apps. Seems like the threads on the pro forum just died out with no resolution.
That is merely at the network level - blocked packets etc. that type of stuff. Routers I doubt will cause SystemUI crash due to to Volume change notification. That seems to be specific to status bar implementation - they seem to be different across CND and COO firmwares for example - COO had a +1-4 button to set base brightness that CND lacked.
---------- Post added at 11:44 PM ---------- Previous post was at 11:33 PM ----------
Oh ok. Can you post some details about your tablet? Where did you buy it, 16/32GB , White/Black/ Firmware Version (CND2/COO/ whatever) - we are trying to figure out why some people have the issue consistently and others don't.
There are people, most likely the majority, that aren't having the issue. I'm not and neither is @pitchdarkice. If it were the majority you'd think this would be a bigger thread and that there'd be a similar big thread in all the Note/Pro forums. The fact Samsung doesn't have the issue flagged in their problem tracking system means they haven't gotten a lot of calls and that takes in to account the universe of users not just the XDA subset.
There are people in the U.S. with and without the problem all running the same 4.4 s/w. @chgambini tested his N10.1-14 right after a reset with as little on it as possible and still had the problem which tells me it isn't s/w. So whatever it is it's a variable and I wouldn't be too quick to discount drivers and on-device networking s/w interacting with stuff off the device as a potential culprit. Why do you think some U.S. N10.1-14's are fine with Chromecast on 4.4 and others aren't when they are all running the same s/w? That's the question that needs to be answered and when it is the problem will be identified.