[Q] Reboot receving a call when charging - Klog

Search This thread

Seraph_An

New member
Apr 14, 2014
3
1
36
Hi, I have a problem with my phone, i dont know if is a hw or sw issue. When my phone is charging and i receive a call, rings for 2 or 3 seconds and then reboots. I tried many fw: .14, .17, cm11, and the behaviour is almost the same. (in .14 and .17 the phone suddenly shut down with no reason, in cm11 NOT ) I reach the klog and it seems to me a modem issue :S, please someone can give it a look and tell me, thanks in advance.

============================= KLog Information =============================
magic:FATALM003
prev_reboot_reason:FATALM
kernel_time:[000006EE.358A20E7]
first_rtc:[537A025A.1B89D3DE]
last_rtc:[537A0B5E.27AB99C4]
normal_boot:1
prev_normal_boot:1
klog_userdata_count:5
klog_internal_count:5
klog_external_count:5
system_on_off_state:0x10
sbl_bootup_time:0
aboot_bootup_time:0
android_bootup_time:0
android_shutdown_time:0
sysfs_sync_time:0
kernel_power_off_time:0
suspend_time:2335
resume_time:2870
android_version:4.2.2
modem_version:8930B-BAAAATAZQ-3228109-14-1014
flex_version:FF_SHP_SA77.0.1.1016
rpm_version:3.0.16842938
bootloader_version:1269-1300_S1_Boot_MSM_8X30_R1_25
linux_version:3.4.0-g74b701b-00054-gde56c65-dirty
version_id:15.3.A.1.17
build_version:SA77.0.1.1016
build_date:Wed Mar 26 00:50:55 CST 2014
build_type:user
build_user:cme
build_host:androidbs-desktop
build_key:release-keys
secure_mode:1
debug_mode:0
hw_id:7241
cpuinfo_max_freq:1026000
scaling_max_freq:1026000
sim_state:READY

============================= KLog Start =============================
KLog Category #0:
name:CRASH
size:8192
index:2290
overload:0
<2>[klog]fault_level=0x5, fault_type=-1, fault_msg=modem
<2>[klog]modem crash log:Error Crash Log Report. Version 3.
<2>
<2>Error in file: fws_task.c, line: 245
<2>Time of crash (m-d-y h:m:s): 05-19-2014 13:47:03
<2>Uptime (h:m:s): 0000:38:53
<2>Build ID: M8930B-AAAATAZM-3.2.28109
<2>REX_TCB ptr: 0x8cf18458
<2>tcb.task_name: IST 98
<2>Coredump ARCH type is: ERR_ARCH_QDSP6
<2>R0: 0x00000000
<2>R1: 0x8cee43f8
<2>R2: 0x00000000
<2>R3: 0x8ce28288
<2>R4: 0x000000fe
<2>R5: 0x06c0c5a0
<2>R6: 0x00000000
<2>R7: 0x00000001
<2>R8: 0xe353f7cf
<2>R9: 0x20c49ba5
<2>R10: 0xffdf7b00
<2>R11: 0x00000000
<2>R12: 0xffdf7b00
<2>R13: 0x0004afff
<2>R14: 0x8900cd98
<2>R15: 0x00000002
<2>R16: 0x8ad51378
<2>R17: 0x00000000
<2>R18: 0x00000000
<2>R19: 0x00000000
<2>R20: 0x89a76840
<2>R21: 0x00000000
<2>R22: 0x00000000
<2>R23: 0x00000000
<2>R24: 0x00000000
<2>R25: 0x00000000
<2>R26: 0x00000000
<2>R27: 0x00000000
<2>R28: 0x00000000
<2>SP: 0x8cf18d30
<2>FP: 0x8cf18d38
<2>LR: 0x89d6a88c
<2>PC: 0x895bab98
<2>
<3>modem subsystem failure reason: fws_task.c:245:Firmware generated fatal error..
<2>[klog]fault already exist:5, ignore:5
<2>[klog]klog_magic=FIQHNG###
<2>[klog]preset magic(warn-boot higher):magic=FATALM, state=1, buf=FATALM###
<2>[klog]new klog_magic:klog_magic=FATALM001, buf=FATALM001
<2>[klog]fault already exist:5, ignore:1
<0>Kernel panic - not syncing: subsys-restart: Resetting the SoC - modem crashed.
<2>[klog]klog_magic=FATALM001
<2>[klog]preset magic(warn-boot lower):magic=PANICA, state=2, buf=FATALM001
<2>[klog]new klog_magic:klog_magic=FATALM003, buf=FATALM003
<1>[<c0013e54>] (unwind_backtrace+0x0/0x11c) from [<c07fc2cc>] (panic+0x1c8/0x33c)
<1>[<c07fc2cc>] (panic+0x1c8/0x33c) from [<c005fd40>] (subsystem_restart_dev+0x29c/0x398)
<1>[<c005fd40>] (subsystem_restart_dev+0x29c/0x398) from [<c00369ac>] (notify_smsm_cb_clients_worker+0xa4/0x1c0)
<1>[<c00369ac>] (notify_smsm_cb_clients_worker+0xa4/0x1c0) from [<c009f4ec>] (process_one_work+0x280/0x488)
<1>[<c009f4ec>] (process_one_work+0x280/0x488) from [<c009f908>] (worker_thread+0x214/0x3b4)
<1>[<c009f908>] (worker_thread+0x214/0x3b4) from [<c00a3800>] (kthread+0x84/0x90)
<1>[<c00a3800>] (kthread+0x84/0x90) from [<c000eac8>] (kernel_thread_exit+0x0/0x8)
<3>wcnss_8960: crash shutdown : 0
<0>Rebooting in 5 seconds..
============================== KLog End ==============================

============================= KLog Start =============================
KLog Category #1:
name:APPSBL
size:6144
index:0
overload:0
<Empty>

============================== KLog End ==============================
 
  • Like
Reactions: E:V:A

Top Liked Posts

  • There are no posts matching your filters.
  • 1
    Hi, I have a problem with my phone, i dont know if is a hw or sw issue. When my phone is charging and i receive a call, rings for 2 or 3 seconds and then reboots. I tried many fw: .14, .17, cm11, and the behaviour is almost the same. (in .14 and .17 the phone suddenly shut down with no reason, in cm11 NOT ) I reach the klog and it seems to me a modem issue :S, please someone can give it a look and tell me, thanks in advance.

    ============================= KLog Information =============================
    magic:FATALM003
    prev_reboot_reason:FATALM
    kernel_time:[000006EE.358A20E7]
    first_rtc:[537A025A.1B89D3DE]
    last_rtc:[537A0B5E.27AB99C4]
    normal_boot:1
    prev_normal_boot:1
    klog_userdata_count:5
    klog_internal_count:5
    klog_external_count:5
    system_on_off_state:0x10
    sbl_bootup_time:0
    aboot_bootup_time:0
    android_bootup_time:0
    android_shutdown_time:0
    sysfs_sync_time:0
    kernel_power_off_time:0
    suspend_time:2335
    resume_time:2870
    android_version:4.2.2
    modem_version:8930B-BAAAATAZQ-3228109-14-1014
    flex_version:FF_SHP_SA77.0.1.1016
    rpm_version:3.0.16842938
    bootloader_version:1269-1300_S1_Boot_MSM_8X30_R1_25
    linux_version:3.4.0-g74b701b-00054-gde56c65-dirty
    version_id:15.3.A.1.17
    build_version:SA77.0.1.1016
    build_date:Wed Mar 26 00:50:55 CST 2014
    build_type:user
    build_user:cme
    build_host:androidbs-desktop
    build_key:release-keys
    secure_mode:1
    debug_mode:0
    hw_id:7241
    cpuinfo_max_freq:1026000
    scaling_max_freq:1026000
    sim_state:READY

    ============================= KLog Start =============================
    KLog Category #0:
    name:CRASH
    size:8192
    index:2290
    overload:0
    <2>[klog]fault_level=0x5, fault_type=-1, fault_msg=modem
    <2>[klog]modem crash log:Error Crash Log Report. Version 3.
    <2>
    <2>Error in file: fws_task.c, line: 245
    <2>Time of crash (m-d-y h:m:s): 05-19-2014 13:47:03
    <2>Uptime (h:m:s): 0000:38:53
    <2>Build ID: M8930B-AAAATAZM-3.2.28109
    <2>REX_TCB ptr: 0x8cf18458
    <2>tcb.task_name: IST 98
    <2>Coredump ARCH type is: ERR_ARCH_QDSP6
    <2>R0: 0x00000000
    <2>R1: 0x8cee43f8
    <2>R2: 0x00000000
    <2>R3: 0x8ce28288
    <2>R4: 0x000000fe
    <2>R5: 0x06c0c5a0
    <2>R6: 0x00000000
    <2>R7: 0x00000001
    <2>R8: 0xe353f7cf
    <2>R9: 0x20c49ba5
    <2>R10: 0xffdf7b00
    <2>R11: 0x00000000
    <2>R12: 0xffdf7b00
    <2>R13: 0x0004afff
    <2>R14: 0x8900cd98
    <2>R15: 0x00000002
    <2>R16: 0x8ad51378
    <2>R17: 0x00000000
    <2>R18: 0x00000000
    <2>R19: 0x00000000
    <2>R20: 0x89a76840
    <2>R21: 0x00000000
    <2>R22: 0x00000000
    <2>R23: 0x00000000
    <2>R24: 0x00000000
    <2>R25: 0x00000000
    <2>R26: 0x00000000
    <2>R27: 0x00000000
    <2>R28: 0x00000000
    <2>SP: 0x8cf18d30
    <2>FP: 0x8cf18d38
    <2>LR: 0x89d6a88c
    <2>PC: 0x895bab98
    <2>
    <3>modem subsystem failure reason: fws_task.c:245:Firmware generated fatal error..
    <2>[klog]fault already exist:5, ignore:5
    <2>[klog]klog_magic=FIQHNG###
    <2>[klog]preset magic(warn-boot higher):magic=FATALM, state=1, buf=FATALM###
    <2>[klog]new klog_magic:klog_magic=FATALM001, buf=FATALM001
    <2>[klog]fault already exist:5, ignore:1
    <0>Kernel panic - not syncing: subsys-restart: Resetting the SoC - modem crashed.
    <2>[klog]klog_magic=FATALM001
    <2>[klog]preset magic(warn-boot lower):magic=PANICA, state=2, buf=FATALM001
    <2>[klog]new klog_magic:klog_magic=FATALM003, buf=FATALM003
    <1>[<c0013e54>] (unwind_backtrace+0x0/0x11c) from [<c07fc2cc>] (panic+0x1c8/0x33c)
    <1>[<c07fc2cc>] (panic+0x1c8/0x33c) from [<c005fd40>] (subsystem_restart_dev+0x29c/0x398)
    <1>[<c005fd40>] (subsystem_restart_dev+0x29c/0x398) from [<c00369ac>] (notify_smsm_cb_clients_worker+0xa4/0x1c0)
    <1>[<c00369ac>] (notify_smsm_cb_clients_worker+0xa4/0x1c0) from [<c009f4ec>] (process_one_work+0x280/0x488)
    <1>[<c009f4ec>] (process_one_work+0x280/0x488) from [<c009f908>] (worker_thread+0x214/0x3b4)
    <1>[<c009f908>] (worker_thread+0x214/0x3b4) from [<c00a3800>] (kthread+0x84/0x90)
    <1>[<c00a3800>] (kthread+0x84/0x90) from [<c000eac8>] (kernel_thread_exit+0x0/0x8)
    <3>wcnss_8960: crash shutdown : 0
    <0>Rebooting in 5 seconds..
    ============================== KLog End ==============================

    ============================= KLog Start =============================
    KLog Category #1:
    name:APPSBL
    size:6144
    index:0
    overload:0
    <Empty>

    ============================== KLog End ==============================