[Q] Dell Venue Pro Stuck at Dell Logo
Well the worst has happened...
I have been running a DVP since March w/o any major hassles. Updated to NoDo fine, updated to Mango Beta (legit) fine, updated to Mango fine...
Then last night I wanted to setup my old phone to tether so I took my SIM out and when I put it back in the DVP it wouldn't boot - it was stuck at the logo screen.
I took the battery out and tried a couple of times but it never got past the Dell logo screen.
So having my restore points backed up from previous upgrades I decided to revert back to my previous restore point. I turned it on holding down the volume/camera button and Zune saw it no problem. I began the restore and it got to 49% then gave me an error saying it could no longer communicate with my device! So I started the process all over again and then it gave me a error stating that there is no restore point available!
Luckily I had a backup of my restore point, so I tried again but now Zune is stuck at 0% trying to restore!
Anyway I contacted Dell last night via their website but haven't heard back yet. The problem is that I purchased the device in the USA but I live in Australia so no local customer support! If I don't hear back from Dell soon does anyone have any direct Dell customer service email addresses I could try?