PLEASE HELP: Can't get back into my HTC One!!!

TynanV · Feb 2, 2014

Phone doesn't get recognized when plugged into my Mac. Can't get into my phone because it's stuck in "flash mode" and "recovery mode" I think.. These are the only 2 screens I can get to. Cannot get into my phone at all. http://img.wonderhowto.com/img/27/60/63506305015628/0/unlock-your-bootloader-root-your-htc-one-install-custom-recovery-using-twrp.w654.jpg and http://img.wonderhowto.com/img/88/14/63506304904836/0/unlock-your-bootloader-root-your-htc-one-install-custom-recovery-using-twrp.w654.jpg

clsA · Feb 2, 2014

TynanV said:
Okay, followed this tutorial today (can't post the link but it's called "How to Root HTC One! [Mac, Linux, Windows Tutorial]" and no matter what I do I can't seem to get back to the actual phone (i.e., being able to access the main screen where everything is, if you know what I mean). I've tried going to the recovery screen and hitting reboot but it just takes me back to this TWRP page that has a bunch of options like "Install, Wipe, Backup, Restore, Mount, Setting, etc. I really hope I haven't screwed up my phone permanently. Please help me :crying:

how far into the tutorial did you get ?
did you fastboot erase cache after flashing twrp ?

TynanV · Feb 2, 2014

clsA said:
how far into the tutorial did you get ?
did you fastboot erase cache after flashing twrp ?

I'm completely new at this and literally just started today, What does flashing twrp mean? I got to the end of the tutorial i believe. Everything worked great until step 28 I think.

clsA · Feb 2, 2014

TynanV said:
I'm completely new at this and literally just started today, What does flashing twrp mean? I got to the end of the tutorial i believe. Everything worked great until step 28 I think.

when you were in the command prompt and run the fastboot commands
fastboot flash recovery TWRP.img
fastboot erase cache
fastboot reboot-bootloader

did you do these, or use an all in one app

TynanV · Feb 2, 2014

clsA said:
how far into the tutorial did you get ?
did you fastboot erase cache after flashing twrp ?

clsA said:
when you were in the command prompt and run the fastboot commands
fastboot flash recovery TWRP.img
fastboot erase cache
fastboot reboot-bootloader

did you do these, or use an all in one app

I have one in the terminal (I think that's the command prompt on a PC?) called this -
./fastboot-mac flash recovery openrecovery-twrp-2.6.3.0 m7.img

not sure about the other two.

clsA · Feb 2, 2014

TynanV said:
I have one in the terminal (I think that's the command prompt on a PC?) called this -
./fastboot-mac flash recovery openrecovery-twrp-2.6.3.0 m7.img

not sure about the other two.

are you on Sprint ? their is newer recovery for GSM phones
http://techerrata.com/browse/twrp2/m7 - 2.6.3.3 is recommended
make sure you do all 3 commands

TynanV · Feb 2, 2014

clsA said:
are you on Sprint ? their is newer recovery for GSM phones
http://techerrata.com/browse/twrp2/m7 - 2.6.3.3 is recommended
make sure you do all 3 commands

I'm with Telus in Canada.

clsA · Feb 2, 2014

TynanV said:
I'm with Telus in Canada.

use TWRP 2.6.3.3 and don't skip any steps

TynanV · Feb 2, 2014

clsA said:
use TWRP 2.6.3.3 and don't skip any steps

Thanks, I looked up how to do this though and the 2nd step says, "run fastboot flash recovery twrp-2.6.3.3-m7.img" how do I do this?

clsA · Feb 2, 2014

TynanV said:
Thanks, I looked up how to do this though and the 2nd step says, "run fastboot flash recovery twrp-2.6.3.3-m7.img" how do I do this?

in terminal the same as you did above with version 2.6.3.0

TynanV · Feb 2, 2014

clsA said:
in terminal the same as you did above with version 2.6.3.0

Do I need my phone plugged into my Mac? (sorry for all the stupid questions i've just never really done this before).

clsA · Feb 2, 2014

TynanV said:
Do I need my phone plugged into my Mac? (sorry for all the stupid questions i've just never really done this before).

well if you have this many questions .. I think you should stop and read the guides before you do something to the phone that can't be reversed.

start here (go to post 2 Guides) >> http://xdaforums.com/showthread.php?t=2438026

this is the MAC thread >> http://xdaforums.com/showthread.php?t=2245782

Read this >> http://xdaforums.com/showthread.php?t=2273376

once you have a handle on all the steps required to unlock - install recovery - get Root - and Flash Roms then you can start

TynanV · Feb 2, 2014

clsA said:
well if you have this many questions .. I think you should stop and read the guides before you do something to the phone that can't be reversed.

start here (go to post 2 Guides) >> http://xdaforums.com/showthread.php?t=2438026

this is the MAC thread >> http://xdaforums.com/showthread.php?t=2245782

Read this >> http://xdaforums.com/showthread.php?t=2273376

once you have a handle on all the steps required to unlock - install recovery - get Root - and Flash Roms then you can start

The problem is I can't transfer any files into the HTC Sync Manager to be able to apply them to my phone because I can't get to the main screen, therefore it does not recognize my phone when it's plugged into my computer..

clsA · Feb 2, 2014

TynanV said:
The problem is I can't transfer any files into the HTC Sync Manager to be able to apply them to my phone because I can't get to the main screen, therefore it does not recognize my phone when it's plugged into my computer..

like i said go do some reading
and uninstall HTC SYNC it's useless
the only tools you'll be using are Terminal / fastboot and ADB

TynanV · Feb 2, 2014

clsA said:
like i said go do some reading
and uninstall HTC SYNC it's useless
the only tools you'll be using are Terminal / fastboot and ADB

Okay thanks dude. Gonna head to bed and read up on all that stuff tomorrow morning. If I run into any furthur problems could I PM you for help?

clsA · Feb 2, 2014

TynanV said:
Okay thanks dude. Gonna head to bed and read up on all that stuff tomorrow morning. If I run into any furthur problems could I PM you for help?

just quote me here I'll be with you ...your phone is not dead
you just need more info to get through everything to get back up and running

TynanV · Feb 2, 2014

Okay... After reading a bunch of stuff, I still have no idea what I'm looking for/what I need to actually do. I'm trying to get my HTC One back to stock, and all the guides I'm seeing require the phone to actually be working (mine isn't, it's stock on the TWRP/recovery thing therefore I can't access any of my apps and whatnot). This is getting really frustrating.

TynanV · Feb 2, 2014

Okay, I found a pic online of the part I'm stuck at. Here it is - http://www.tech-recipes.com/wp-content/uploads/2013/05/twrp-recovery-294x500.jpg I can only get to that screen and this one too - http://img.wonderhowto.com/img/88/1...e-install-custom-recovery-using-twrp.w654.jpg I cannot get back to my actual phone's screen, like this one I mean - http://img.wonderhowto.com/img/56/8...sense-style-home-screen-your-htc-one.w654.jpg

clsA · Feb 2, 2014

TynanV said:
Okay, I found a pic online of the part I'm stuck at. Here it is - http://www.tech-recipes.com/wp-content/uploads/2013/05/twrp-recovery-294x500.jpg I can only get to that screen and this one too - http://img.wonderhowto.com/img/88/1...e-install-custom-recovery-using-twrp.w654.jpg I cannot get back to my actual phone's screen, like this one I mean - http://img.wonderhowto.com/img/56/8...sense-style-home-screen-your-htc-one.w654.jpg

lol ok well that's very visual
did you find and read the parts about using fastboot and adb ? on your MAC ?

you should be close
boot to the bootloader (your 2nd screen shot) fastboot usb with phone plugged into you mac
open terminal and type
fastboot erase cache
then
fastboot reboot

does you phone start up now ?

samarth sathe · Feb 2, 2014

TynanV said:
Okay, followed this tutorial today (can't post the link but it's called "How to Root HTC One! [Mac, Linux, Windows Tutorial]" and no matter what I do I can't seem to get back to the actual phone (i.e., being able to access the main screen where everything is, if you know what I mean). I've tried going to the recovery screen and hitting reboot but it just takes me back to this TWRP page that has a bunch of options like "Install, Wipe, Backup, Restore, Mount, Setting, etc. I really hope I haven't screwed up my phone permanently. Please help me :crying:

Try watching tutorial videos on youtube it will help you.
It helped me..

And read things again and agian till you dont get them right. Try to google some things when you are stuck in them.

Sent from my HTC Desire X using XDA Premium 4 mobile app

PLEASE HELP: Can't get back into my HTC One!!!

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