[Q] Problem with moto e... Whether to return or service?

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mits619

mits619

Senior Member
Aug 23, 2012
225
117
Kerala
Guys i bought a moto e from flipkart (ordered on 3rd June & got on 6th) ... And i found these three problems in that:

1. My back shell is moving up & down... Not fit
2. There is a very small black dot in the screen.. (dont whether dust particle...but it is inside)
3. Charger overheats on charging for around 10 minutes :crying:

So what to do? Return whole product to flipkart or goto motorolla service cente ? :confused:
 
G

g33kparineeti

Guest
mits619 said:
Guys i bought a moto e from flipkart (ordered on 3rd June & got on 6th) ... And i found these three problems in that:

1. My back shell is moving up & down... Not fit
2. There is a very small black dot in the screen.. (dont whether dust particle...but it is inside)
3. Charger overheats on charging for around 10 minutes :crying:

So what to do? Return whole product to flipkart or goto motorolla service cente ? :confused:
Click to expand...
Click to collapse


1. That's there in all Moto E's.... but its not a prob, just the cover slides a little....
2. Don't no about that... Haven't observed in my phone...
3. Same here... But this issue was resolved when I plugged in the charger in a tight fitting plug....

Your best bet is to initiate a return from FK.... It's quite hassle free...:)

Hope this helps....:good:
 
mits619

mits619

Senior Member
Aug 23, 2012
225
117
Kerala
g33kparineeti said:
1. That's there in all Moto E's.... but its not a prob, just the cover slides a little....
2. Don't no about that... Haven't observed in my phone...
3. Same here... But this issue was resolved when I plugged in the charger in a tight fitting plug....

Your best bet is to initiate a return from FK.... It's quite hassle free...:)

Hope this helps....:good:
Click to expand...
Click to collapse

Thankyou...
 
kanodiatushar

kanodiatushar

Senior Member
Apr 22, 2013
270
62
XDA
you should get a replacement for your device
same here for 1 and 3,for 2 i had read somewhere that some guy got his moto e with some dead pixels so that might be that... :(
 
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mits619

mits619

Senior Member
Aug 23, 2012
225
117
Kerala
I have asked for a replacement...I guess it was a dead pixel ...Dont want to take chances...
 
mits619

mits619

Senior Member
Aug 23, 2012
225
117
Kerala
Got replacement

Asked for replacement :good: They first told cant replace for dead pixels...& finally arguing they accepted...
 

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  • 2
    amarjit_rsingh
    amarjit_rsingh
    1. call Flipkart for the loose case and they will give you new case.

    2. no idea about it.

    3. same here

    Sent from my XT1022 using Tapatalk
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    kanodiatushar
    kanodiatushar
    you should get a replacement for your device
    same here for 1 and 3,for 2 i had read somewhere that some guy got his moto e with some dead pixels so that might be that... :(
    View

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