[Q] Note 2 Charger in Note 3 Box
OK I don't know why this thread was closed, it was definitely not resolved... I think you guys misread my question... The Note 2 does NOT have the same charger as the Note 3... The Note 3 uses a USB3.0 cable which has a different A/C adapter that looks very similar but is a different part and I guess the problem is that it works differently with the 3.0 cable. My phone was sold, NEW by T-Mobile with the wrong A/C adapter in the box... To those of you that replied that it's the same charger, you're wrong. It's clearly a different kind of cable, even if the adapter part looks similar. And to whoever closed the topic, i understand moving it to the questions section (sorry about that) but the question hadn't been resolved at all. I was wondering if anyone had the same situation happen and any tips on how to deal with T-Mobile on this situation... Here is the original post below:
Has this happened to anyone else? My friend said he saw similar threads but I just did a search and couldn't find any...
My T-Mobile Galaxy Note 3 apparently came with a Note 2 a/c adapter. I found this out because after about a week, the USB3.0 cable stopped charging my Note 3. Luckily I can still charge with older microUSB cables, but I called T-Mobile for a replacement and they claimed they don't have replacement cables yet because it's so new and I should call Samsung. So I called Samsung, they said to send in the cable and a/c adapter and they'd replace it. But then today I got an email that they're cancelling my replacement because what I sent is NOT a Galaxy Note 3 charger and is in fact Item# ETA-U90JWEBXAR (obviously this is in reference for the a/c adapter part and not the USB3.0 cable which is a 3.0 cable).
So anyway now I'm waiting for my cable and a/c adapter to get back to me so I can go back to T-Mobile and complain. I have a really bad feeling that they're gonna fight me on this and claim I switched the chargers or something. Has anyone had this issue and have any tips on how to make it right?
BTW I apologize in advance if A/C adapter is the wrong term haha. I think it is, but after typing it like 10 times in the above paragraphs it's starting to sound like gibberish...
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