[Q] Factory reset of rooted, locked HTC explorer A310e

kishore.nsav said:

I have a serious problem. My nephew tried several times the pattern lock of mine and it is asking for a mail and password. When I am trying to enter with them, my phone is not accepting those credentials. I am fed up with them and now want to factory reset my phone. I have rooted the device to years back and when I am trying force factory reset using power button, it is returning to the HBOOT menu saying "RELOCKED".

I am helpless and I need a solution urgently for it.
Screen is showing this
PICO PVT SHIP S-ON RL
HBOOT - 1.00.0000
RADIO - 1.10.81.17
Sep 29 2011, 14:22:22

Help in this regard is greatly appreciated

Click to expand...

Click to collapse

you need to unlock bootloader again.

kishore.nsav said:

Can u plz tell me how can I unroot the device as it is locked permanently for the time.

Click to expand...

Click to collapse

well u can search for enabling the wifi through adb ,,, if u have enable Android Debugging Mod .. n if not goto HBOOT u can find factory reset there and if u want to unroot ur device u have to run RUU .. with Locked or Relocked Bootloader ... dont get tensed its easy

Not sure what to do

So after doing a bit of reading around etc I got asked to root/unlock a HTC Explorer A310e, which all went well up until the time I decided to be extra friendly and increase the internal memory, now nothing happens when I turn on the phone, not even the HTC logo, just straight to the Bootloader menu :/ I don't think it's hard bricked but I don't want to try RUU's yet just incase :/ Any help would be greatly appreciated, on the SD card I have 2GB free of 2GB, I've read lots of different things such as to download recovery files and rename it to PJ03DIAG.zip since once I go into Bootloader it looks for that and a few other files but no image is found

*** RELOCKED ***
PICO PVT SHIP S-ON RL
HBOOT - 1.01.0000
RADIO- 1.10.80.13M2
Oct 6 2011, 18:52:23

And I can't access the phone to turn off debugging (But I think it is anyway) or to allow the computer to recognize the phone. Any help will be greatly appreciated!