I've bought a week ago this bluetooth mini keyboard :
I've opened it, and it was looking to a be a great product. Pairing was okay, and stuff like that too. I tried to recharge it, and there was a contact problem. Here is a video explaining it : http://www.youtube.com/watch?v=WONbgT1lP2U
I DIRECTLY go to the online center of the shop. During the direct online conversation, he asked me to plug it to an other computer, so I went to my mum's one. While plugging it, the USB receptor broke and came inside the keyboard itself. It just broked!
There were already a BAD contact, and it simply broked. It is maybe a default product problem or simply a bad quality for their products, but it is NOT my fault. It's a new product, I've got a HTC HD2, so I know how to plug a microUSB cable !!
Anyway, they did not wanted to reimburse me !! They said I had to pay EVERYTHING to get it repaired (+ sending it, it would cost me more than buying a NEW one !).
In more, they asked me to wait and said they were going to answer me by email. They simply did NOT wrote me a mail the day after ! And now, 4 days later, I still have no answer, that's why I decided to write this topic !
So please, everyone retweet, publish it everywhere, and make know Chinavision as a really bad compagny for their QUALITY and SUPPORT!!!!!
Thank you !
I just lost 30 €, thank you www.chinavision.com
and imagine if I had buy a product that cost 100 € or more??
CONCLUSION : AVOID www.chinavision.com !!!
If interested, here is the both conversation with the online support :
Here is the first conversation I had with the online support :
Here is a second one, I tried to contact a person working in the management of the website
PS : I published it in several Accessories topic, because people learn it !