Zenfone 5 not charging when turned on !

A

adnaanbheda

Senior Member

Jun 8, 2014

90

26

• Aug 18, 2014

• #1

What happened before this happened :

I charged my phone with a car charger with the same USB cable which Asus provided

Now, today, i can't charge my phone while it's on and even if i turn off the phone the charging sign doesn't come which shows that the phone is charging but yes, it charges as after 10minutes of charging, When i turned on the phone it showed 10 % charged.

Also, the phone is heating very much now, it didn't before.

Any idea ? guys ! Help me ASAP !

 

V

_vijays

New member

Oct 3, 2014

1

0

• Oct 3, 2014

• #2

adnaanbheda said:

What happened before this happened :

I charged my phone with a car charger with the same USB cable which Asus provided

Now, today, i can't charge my phone while it's on and even if i turn off the phone the charging sign doesn't come which shows that the phone is charging but yes, it charges as after 10minutes of charging, When i turned on the phone it showed 10 % charged.

Also, the phone is heating very much now, it didn't before.

Any idea ? guys ! Help me ASAP !

Click to expand...

Click to collapse

I am facing almost the same problem.
My phone (45 days old) is charging only via Car charger and neither via A/C adapter nor via computer - USB cable.

Did you got any solution?

-Vijay-

 

A

adnaanbheda

Senior Member

Jun 8, 2014

90

26

• Oct 8, 2014

• #3

_vijays said:

I am facing almost the same problem.
My phone (45 days old) is charging only via Car charger and neither via A/C adapter nor via computer - USB cable.

Did you got any solution?

-Vijay-

Click to expand...

Click to collapse

Replaced the phone
Flipkart \m/ !

 

A

adnaanbheda

Senior Member

Jun 8, 2014

90

26

• Oct 8, 2014

• #4

_vijays said:

I am facing almost the same problem.
My phone (45 days old) is charging only via Car charger and neither via A/C adapter nor via computer - USB cable.

Did you got any solution?

-Vijay-

Click to expand...

Click to collapse

I suspect it's the charging port problem try giving it to Asus Service Centre in your city

 

H

hotvibes

Senior Member

Feb 13, 2014

75

9

• Dec 16, 2014

• #5

Facing same problem

I am also facing same problem. Anybody has a solution to this. My phone is also 45 days old

 

H

hotvibes

Senior Member

Feb 13, 2014

75

9

• Dec 23, 2014

• #6

hotvibes said:

I am also facing same problem. Anybody has a solution to this. My phone is also 45 days old

Click to expand...

Click to collapse

Took the phone to Asus service center. They said that the motherboard has gone bad, and will have to be replaced. Luckily the phone was under warranty
So, if you face this problem, only resolution is to take it to the service center.

 

K

kamube

New member

Jan 4, 2015

1

0

• Jan 4, 2015

• #7

How long does it takes to replace your zenfone in the service center?

 

H

hotvibes

Senior Member

Feb 13, 2014

75

9

• Jan 28, 2015

• #8

kamube said:

How long does it takes to replace your zenfone in the service center?

Click to expand...

Click to collapse

They returned it back in a day. They said the motherboard had gone bad and had to be replaced.
Its working ok now.

 

M

minhntp

Senior Member

Jan 29, 2015

158

17

• Feb 27, 2015

• #9

hotvibes said:

They returned it back in a day. They said the motherboard had gone bad and had to be replaced.
Its working ok now.

Click to expand...

Click to collapse

And did you have to pay for it or it's Manufacturer's fault?

 

D

DaniEconomy

New member

Mar 6, 2015

1

0

• Mar 6, 2015

• #10

Solution!!!

minhntp said:

And did you have to pay for it or it's Manufacturer's fault?

Click to expand...

Click to collapse

People I found the solution. In Argentina (where I live) asus hasn't support. But I found that you can charge the battery with any charger of 500 mA(no original of 1350 neither 1000, which is the most common today).

You can charge the battery in the car too, ps3, ps4, computer or you can buy an externa battery with the output of 500 mA.

I hope that helps you

Regards!!!

 

Last edited: Mar 20, 2015

H

hridz

New member

Apr 4, 2015

1

0

• Apr 4, 2015

• #11

help

can you please explain the battery issue? i am facing the same problem with zenfon6

 

A

alauddinshafi

New member

Feb 19, 2015

1

0

• Aug 10, 2017

• #12

Asus Zen 5 charging problem facing

Hi guys I am showing Asus Zen 5 how to jumper USB and quick charging this is testing hundred percent working WhatsApp 9840 653 864 Alauddin Shafi @ gmail.com