[Q] Cell phone service help
I don't know if I have this in the right place and if anyone can help but I am in some need of help! I work for T-mobile and I have the HTC one with them, but where I live I have no signal. At work our coverage map says I should be roaming off Verizons network, but I don't get any signal. I also have the galaxy s4 with Verizon and I get 3-4 bars so I know the service is good. I have tried researching this, opened up trouble tickets, and nothing seems to be working. I have done manual network selections, and made sure the phone is set to roam. The funny thing is that when I have the sim card out the phones have full bars. I was hoping that someone would have a solution because my teir of tech support doesn't have a clue and our teir 2 doesn't either. I was just hoping maybe I can unlock something in the phone. I know I have my brothers note 2 from Att on my account and I had to unlock the 3G and 4g towers so it wouldn't run off of just E...Hopefully you can help because the HTC ones wifi calling is super buggy!