Is there any way to extract contacts from my Dash, even though it is 'frozen'

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MyDashisDead

New member
Aug 20, 2009
2
0
Apparently I am having the same problems that others have been having, because my Dash is freezing at the boot screen. I'm in a precarious situation because my computer that I used to sync my contacts to died a few weeks ago...so I am pretty much screwed.

I tried ActiveSync, but it will not recognize my phone. Is there ANY way for me to get my contacts off my phone before I do the dreaded 'hard reset'? Are there any other tools that I can use to 'browse' my phone and pull my files off? Pretty much the past two years of my life are on this phone...

Do T-mobile stores have a way to recover phone numbers?
 

MyDashisDead

New member
Aug 20, 2009
2
0
Also, when I browse through 'My Computer' a 'Mobile Device' is recognized, but when I click 'Explore', nothing shows up. But ActiveSync doesn't recognize the phone at all.
 

phatmanxxl

Senior Member
Dec 30, 2008
5,051
1,118
LG V20
Nokia Lumia 520
Try to uninstall and reinstall active synce, sometimes that works. Also for future referance, try using a back-up app like Microsoft My Phone or Dashwire. Both can be found in the "Useful Post...Useful apps" thread in the sticky.