No. Wrong. Its the vibrator. I had my phone spread across a table with a pinpoint stethoscope. Camera and vibrator are right next to each other so it is an easy assumption to make but the lens is not the culprit.
Vibrate rattle.
- Thread starter Nissan350
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My 900 has just gone back to Nokia for repair for the vibration rattle, and the clicking screen in the top right hand corner. When I reported the fault to them, their first response was for me to book a warranty repair. No "have you reset, have you done this or that" nonsense. As soon as I said it was rattling when the vibrate function was used they said "you'll have to send it to us for repair".
Of course, what the service people do when they get hold of it may well be a different matter, but at least the front line didn't try and pretend there wasn't a problem....
Of course, what the service people do when they get hold of it may well be a different matter, but at least the front line didn't try and pretend there wasn't a problem....
They just shipped me out a new phone because my speaker blew...I didn't know it was company policy to replace a faulty phone with a used phone (they sent me a used phone with only a cheap piece of plastic covering the screen).
Looks like you will be getting a couple drops of hot melt. One for each issue.
Sent from my Lumia 900 using Board Express Pro
The thought had occurred. I reckon it's more likely to be sent back with no fault found. I do love a good, er, reasoned debate centred around my consumer rights...
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1Nokia are pretty good at fixing hardware issues.. someone should bug them on their NokiaUSA fb page and also their twitter account. If they get enough complaints, hopefully they will do something about it.
Also, start a thread here:
http://discussions.europe.nokia.com/t5/Nokia-with-Windows-Phone/bd-p/Nokia_with_Windows_Phone1Here's a long overdue follow up.
I finally cracked open my Lumia 900 after breaking the screen and needing to replace it. I had nothing to lose since AT&T wouldn't cover the phone's screen and insurance deductible was the same price as the part...anyhow...
The rattle is 100%, unequivocally, without a doubt and with 6sigma certainty coming from the vibrator mechanism soldered to the main board. This mechanism sits directly to the side of the camera mechanism.
With the phone 100% disassembled, I was able to manipulate the parts in my fingers and test each and every parts the culprit. It is the vibrator motor and it cannot be fixed without extreme measures, like desoldering it from the board for inspection.
The cause is as simple as a crappy part Nokia OEMed from someone else.
BTW...totally different mechanism from the 800. After having been inside both, its pretty clear to me the 800 is a MUCH higher overall quality device than the 900. If the 800 had LTE and FF cam, it would kill the 900.
Anyway...bottom line: if your phone rattles, it is not user serviceable. Take it back.
If anyone wants pics, lemme know and I'll post them.
