[Q] Exchange: Email stuck in Inbox on phone when moved via Outlook
I am using a Galaxy Note II on Verizon running stock 4.1.2. I have my corporate (exchange) email configured on my phone. Our exchange is hosted by Microsoft (Office 365).
I have an issue where messages that are moved out of my Inbox via Outlook get stuck in my Inbox on Android. In Outlook I mark these messages as read and move them to another folder that is still on the exchange server. Both Outlook on the Desktop and the Outlook.com web client show these messages in their correct state (read, in folder). On my phone they remain in my Inbox, unread. It appears that I can mark them read on my phone and that status will be retained but if I try to "move" them on the phone they reappear back in the Inbox.
No amount of syncing will make them move. The only way I've found to get the Inbox to full resync with the server is to delete the account and re-create it.
Any ideas/suggestions on how to resolve this issue?