[Q] [HELP] Some photos/videos deleted

leonardohideki · Jun 2, 2014

Hey guys!

I was at a concert last night and took some photos/videos with my ZL. But when I tried to transfer them to my computer, I got some problems. All I did was:

> Connected my ZL to PC via usb in MTP mode
> Created a new folder in my computer
> Opened the desired folder (in this case, Internal Strorage > DCIM > 100ANDRO)
> Then, I simply dragged the 100ANDRO folder to the new one I created

But after doing this, some trouble: the 100ANDRO disappeared from my phone internal storage and appeared EMPTY inside the folder I created before. Result: I've lost all the photos and videos.

I don't even know if I'm posting on the right area, but all I want is to recover the disappeared files. Tried to google a solution. I even found it, but for that I have to root my phone, and I don't want to do this 'cause it's in warranty period yet.

Questions: Can I have my photos/videos back without rooting my phone? If I really have to root it to have my photos/videos back, what I have to do? Do someone knows what happened? PLEASE HELP MEEEE :crying:

@EDIT
Okay, I realized that the only way is rooting my phone. Can anyone explain step-to-step or indicate a thread that a noob can understand?

C6503, KitKat 4.4.2 running on 10.5.A.0.230 with unlocked bootloader

AndreIrawan97 · Jun 2, 2014

leonardohideki said:
Hey guys!

I was at a concert last night and took some photos/videos with my ZL. But when I tried to transfer them to my computer, I got some problems. All I did was:

> Connected my ZL to PC via usb in MTP mode
> Created a new folder in my computer
> Opened the desired folder (in this case, Internal Strorage > DCIM > 100ANDRO)
> Then, I simply dragged the 100ANDRO folder to the new one I created

But after doing this, some trouble: the 100ANDRO disappeared from my phone internal storage and appeared EMPTY inside the folder I created before. Result: I've lost all the photos and videos.

I don't even know if I'm posting on the right area, but all I want is to recover the disappeared files. Tried to google a solution. I even found it, but for that I have to root my phone, and I don't want to do this 'cause it's in warranty period yet.

Questions: Can I have my photos/videos back without rooting my phone? If I really have to root it to have my photos/videos back, what I have to do? Do someone knows what happened? PLEASE HELP MEEEE :crying:

Well maybe you accidentally put it somewhere...
Are you using 4.3 or 4.4?

leonardohideki · Jun 2, 2014

AndreIrawan97 said:
Well maybe you accidentally put it somewhere...
Are you using 4.3 or 4.4?

I'm using 4.4, with 10.5.A.0.230.

Adilson Casula · Jun 3, 2014

you removed device without close usb conection.
It's normal lose data when do this way.

that things were on SD, i think you'll see nomore. Or, use another ZL and copy the original files.

leonardohideki · Jun 3, 2014

Adilson Casula said:
you removed device without close usb conection.
It's normal lose data when do this way.

that things were on SD, i think you'll see nomore. Or, use another ZL and copy the original files.

I didn't remove the device before I realized the trouble I was in. By the way, I've done this process so many times before and never had a problem like this, always safely removing my device.

The photos and videos were on Internal Storage. If them were on the SD card, I think I could recover the files; but since I can't connect my ZL in USB Mass Storage mode, pc applications can't scan it to try to recover the files.

I found some ways to try to recover the files w/ an application named DiskDigger, for Android. But in order to use it, I have to root my device first. Anyone ever used this app? Does it really works? What's the best, safely or simply way to root my device for a noob like me? I'm using a C6503 running 4.4 on 10.5.A.0.230 with unlocked bootloader.

Adilson Casula · Jun 4, 2014

why can't connect in MSC?

leonardohideki · Jun 4, 2014

Adilson Casula said:
why can't connect in MSC?

According to some information I found over the internet, Google disabled Mass Storage mode in newer Android versions.

Adilson Casula · Jun 4, 2014

settings / Xperia conectivity / usb xonectivity / USB connection mode

---------- Post added at 11:49 AM ---------- Previous post was at 11:49 AM ----------

is that you're talking?

leonardohideki · Jun 5, 2014

Adilson Casula said:
settings / Xperia conectivity / usb xonectivity / USB connection mode

---------- Post added at 11:49 AM ---------- Previous post was at 11:49 AM ----------

is that you're talking?

Yep. But the Internal Storage isn't available in Mass Storage mode, only the SD card. Since the photos I want to recover were on the internal storage, it don't works for me.

Can you indicate me the best/easier way to root my phone?

Adilson Casula · Jun 5, 2014

leonardohideki said:
Yep. But the Internal Storage isn't available in Mass Storage mode, only the SD card. Since the photos I want to recover were on the internal storage, it don't works for me.

Can you indicate me the best/easier way to root my phone?

try it
http://xdaforums.com/showpost.php?p=52850196&postcount=7

CokeJunkee · Jun 5, 2014

leonardohideki said:
I didn't remove the device before I realized the trouble I was in. By the way, I've done this process so many times before and never had a problem like this, always safely removing my device.

The photos and videos were on Internal Storage. If them were on the SD card, I think I could recover the files; but since I can't connect my ZL in USB Mass Storage mode, pc applications can't scan it to try to recover the files.

I found some ways to try to recover the files w/ an application named DiskDigger, for Android. But in order to use it, I have to root my device first. Anyone ever used this app? Does it really works? What's the best, safely or simply way to root my device for a noob like me? I'm using a C6503 running 4.4 on 10.5.A.0.230 with unlocked bootloader.

After a heavy data loss I managed to recover all my photos with DiskDigger.
Works from both, internal and external storage, it is a great app :good:

leonardohideki · Jun 6, 2014

Adilson Casula said:
try it
http://xdaforums.com/showpost.php?p=52850196&postcount=7

I tried to follow the instructions in the link you posted, but I have problems with the second step. It redirects me to this thread, but since I don't have recovery and can't flash the kernel that is disponibilized, I got an error that says that it cant write the boot 'cause remote command is not allowed or something like this. So, I can't flash the kernel with recovery and can't root. Some tips about this?

Adilson Casula · Jun 6, 2014

you must have a unlocked bootloader.
i think your is locked.

Dial *#*#7378423#*#* . Then go to -> "Service Info" -> "Configuration". If there is:
Bootloader unlock allowed - Yes << this means that your Bootloader is Locked
Bootloader Unlocked - Yes << this means that your bootloader is unlocked

leonardohideki · Jun 6, 2014

Adilson Casula said:
you must have a unlocked bootloader.
i think your is locked.

Dial *#*#7378423#*#* . Then go to -> "Service Info" -> "Configuration". If there is:
Bootloader unlock allowed - Yes << this means that your Bootloader is Locked
Bootloader Unlocked - Yes << this means that your bootloader is unlocked

Ok, so my device allows me to unlock my bootloader... I read in somewhere here in xda that having my bootloader unlocked cause the loss of the Bravia Engine 2. Is it really true? Or it's a risk that may occur?

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[Q] [HELP] Some photos/videos deleted

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Adilson Casula

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