Touch Button Issue HTC One S - Communication campaign "Operation Rolling Thunder"

Search This thread
By:
Advanced…
S

stackc

Member
Nov 20, 2012
5
0
Hi Lads,
Been following this issue for a while as I have this home button problem as well.
I emailed HTC a couple of months ago and they told me that R&D were aware of the issue and that I should check in again soon.
So about 2 weeks ago I got onto HTC again and they told me that a Fix was released for this and to check for updates. I checked and nothing showed up. Was then told that it can take 45 days to come through OTA.
I might be in the wrong section for this but I am wondering if these OTA updates are added to the custom ROM updates?
Its been about 3 - 4 weeks since this release according to what HTC have told me...
 
PulpzillA

PulpzillA

Senior Member
Jan 8, 2010
275
25
Sussex
stackc said:
Hi Lads,
Been following this issue for a while as I have this home button problem as well.
I emailed HTC a couple of months ago and they told me that R&D were aware of the issue and that I should check in again soon.
So about 2 weeks ago I got onto HTC again and they told me that a Fix was released for this and to check for updates. I checked and nothing showed up. Was then told that it can take 45 days to come through OTA.
I might be in the wrong section for this but I am wondering if these OTA updates are added to the custom ROM updates?
Its been about 3 - 4 weeks since this release according to what HTC have told me...
Click to expand...
Click to collapse

could mean the JB update?
 
S

stackc

Member
Nov 20, 2012
5
0
PulpzillA said:
could mean the JB update?
Click to expand...
Click to collapse

Could be, although bout a month ago, I rooted my phone and installed a JB custom rom but the issue is still there.
I dont know enough about it to be honest, to know what the update will be...
I was thinking of going back to stock rom if I thought that any update wouldnt come through to a custom rom. I dont know what to do now though!!! :confused:
 
S

sourcez

Member
Nov 23, 2012
5
1
Well they are insisting I send the phone back to have them repair it. Suppose I have little option other than to buy another to tide me over for the week or more that they have it.
 
S

stackc

Member
Nov 20, 2012
5
0
sourcez said:
Well they are insisting I send the phone back to have them repair it. Suppose I have little option other than to buy another to tide me over for the week or more that they have it.
Click to expand...
Click to collapse

Thats strange. I wonder if HTC are telling me fibs!!! This is what I got from HTC...

"I'm sorry that your phone is not showing any updates. Due to localization, testing, and partner approvals, updates do not roll out to all devices at the same time. For devices on a wide variety of carriers and in many countries, roll outs can take up to 45 days from the initial update to reach everyone.

If your phone has not received the update after the 45-day period, navigate to Settings>About>Software Updates to have your device manually check for updates. If your device still does not show an update, please contact customer support.

I must make you aware that it does not normally take up to 45 days for the update to be sent to you this is just a worst case scenario.

Regarding your question on manually updating the phone I'm sorry to say that this would not be possible as all Android updates are sent out OTA (Over The Air)."
 
Sneakyghost

Sneakyghost

Senior Member
Jul 24, 2008
8,314
13,595
InMyHead
stackc said:
Could be, although bout a month ago, I rooted my phone and installed a JB custom rom but the issue is still there.
I dont know enough about it to be honest, to know what the update will be...
I was thinking of going back to stock rom if I thought that any update wouldnt come through to a custom rom. I dont know what to do now though!!! :confused:
Click to expand...
Click to collapse

Well mate what makes you believe that an OTA would be sent out to custom firmwares? Those have been altered and are thus named "custom". HTC does neither like nor support those. So why and how should they release OTA's for custom ROM's?
There is a slight flaw in your logic. Think about it. You will know whether or not to expect an OTA from HTC while running custom firmware...
 
S

stackc

Member
Nov 20, 2012
5
0
Sneakyghost said:
Well mate what makes you believe that an OTA would be sent out to custom firmwares? Those have been altered and are thus named "custom". HTC does neither like nor support those. So why and how should they release OTA's for custom ROM's?
There is a slight flaw in your logic. Think about it. You will know whether or not to expect an OTA from HTC while running custom firmware...
Click to expand...
Click to collapse

Not sure what flaw you are referring to... I asked if the OTA updates are added to the custom rom updates. I never thought that an OTA would be sent out directly to a custom firmware.

Anyway, this may be of interest to some people. I had rooted my phone with a custom rom in the hope that it would solve the home button issue. It didnt. So I decided to go back and put the latest RUU (HTC Europe) on the phone. That was Saturday and the issue has not reoccurred since then!
It was only 3 days ago but this home button issue was occurring multiple times every day so hopefully it is gone for good! :good:
 
S

sourcez

Member
Nov 23, 2012
5
1
stackc said:
Thats strange. I wonder if HTC are telling me fibs!!! This is what I got from HTC...

"I'm sorry that your phone is not showing any updates. Due to localization, testing, and partner approvals, updates do not roll out to all devices at the same time. For devices on a wide variety of carriers and in many countries, roll outs can take up to 45 days from the initial update to reach everyone.

If your phone has not received the update after the 45-day period, navigate to Settings>About>Software Updates to have your device manually check for updates. If your device still does not show an update, please contact customer support.

I must make you aware that it does not normally take up to 45 days for the update to be sent to you this is just a worst case scenario.

Regarding your question on manually updating the phone I'm sorry to say that this would not be possible as all Android updates are sent out OTA (Over The Air)."
Click to expand...
Click to collapse

I'd already been through all the hard resets etc and simply said I wasn't happy that my phone was unusable quite frequently. They replied with:

"The next step HTC can recommend is booking the device into repair, of which we can then update the device for you that will resolve this fault. I do apologise for this as it is not ideal but if you wish to proceed, please see my steps below."

So unfortunately it's going back to HTC.
 
Sneakyghost

Sneakyghost

Senior Member
Jul 24, 2008
8,314
13,595
InMyHead
stackc said:
Not sure what flaw you are referring to... I asked if the OTA updates are added to the custom rom updates. I never thought that an OTA would be sent out directly to a custom firmware.

Anyway, this may be of interest to some people. I had rooted my phone with a custom rom in the hope that it would solve the home button issue. It didnt. So I decided to go back and put the latest RUU (HTC Europe) on the phone. That was Saturday and the issue has not reoccurred since then!
It was only 3 days ago but this home button issue was occurring multiple times every day so hopefully it is gone for good! :good:
Click to expand...
Click to collapse

Then i am truly sorry mate. I totally misread your post then.
Of course those OTA's are added to (i only know for sure about Viper One S) the custom ROM's but usually only if a RUU becomes available because those OTA updates cannot be extracted - they only contain diff code and are merged into the existing system. They don't contain full stuff that could be used. There's a way to dump an updated firmware to disk and then use that as a base but some devs consider that a dirty way and prefer to wait for a RUU from HTC. Mostly, they'd choose that way only if the RUU doesn't become available.

But take Viper for instance. It is running based on the current 2.31 international Firmware. Then take Zarboz latest Kernel. It is based on HTC's 2.38 Kernel, which is nearly the latest. It was released to Vodafone only. Now there is a 2.40 Kernel which had been released to Bell Mobile in Canada. That didn't make a good combination with the 2.31 firmware so Zarboz put it aside again.

Get the idea? Components are used the way they fit best and give the best results to the user. You can be dead sure Viper runs a hell of a lot better than the stock Firmware. The only serious flaw i know about is, that with the 2.38 Kernel and the Camera from Viper you get distorted sound on video captures. Use the viper stock kernel (2.31 kernel) and its gone.

And regarding your gone home button issue: chances are, you will get disappointed. The chance to solve it with a RUU flash is at maybe 5% against 95% of users coming back whining after any period of a few hours to up to 3 month (that was the latest someone came back).
 
S

stackc

Member
Nov 20, 2012
5
0
Sneakyghost said:
Then i am truly sorry mate. I totally misread your post then.
Of course those OTA's are added to (i only know for sure about Viper One S) the custom ROM's but usually only if a RUU becomes available because those OTA updates cannot be extracted - they only contain diff code and are merged into the existing system. They don't contain full stuff that could be used. There's a way to dump an updated firmware to disk and then use that as a base but some devs consider that a dirty way and prefer to wait for a RUU from HTC. Mostly, they'd choose that way only if the RUU doesn't become available.

But take Viper for instance. It is running based on the current 2.31 international Firmware. Then take Zarboz latest Kernel. It is based on HTC's 2.38 Kernel, which is nearly the latest. It was released to Vodafone only. Now there is a 2.40 Kernel which had been released to Bell Mobile in Canada. That didn't make a good combination with the 2.31 firmware so Zarboz put it aside again.

Get the idea? Components are used the way they fit best and give the best results to the user. You can be dead sure Viper runs a hell of a lot better than the stock Firmware. The only serious flaw i know about is, that with the 2.38 Kernel and the Camera from Viper you get distorted sound on video captures. Use the viper stock kernel (2.31 kernel) and its gone.

And regarding your gone home button issue: chances are, you will get disappointed. The chance to solve it with a RUU flash is at maybe 5% against 95% of users coming back whining after any period of a few hours to up to 3 month (that was the latest someone came back).
Click to expand...
Click to collapse

Ok, thanks for that. That makes perfect sense. Just checked there and the RUU version I downloaded and have running is 2.31 as well.
Up to now, this issue has not reoccurred but what you are saying makes sense about it coming back. I guess I'll just work away until I have an issue. If and when that happens, the latest roms out there might include this update that HTC told me that have released (about 6 weeks ago now).
Thanks again and I'll post any developments...
 
Sneakyghost

Sneakyghost

Senior Member
Jul 24, 2008
8,314
13,595
InMyHead
Sorry to say but HTC is just full of $h¡t when it comes to their supposed fix. There's no such thing. No-one has had it fixed in software apart from a lucky few.

Sent from a phone
 
S

sourcez

Member
Nov 23, 2012
5
1
Sneakyghost said:
Sorry to say but HTC is just full of $h¡t when it comes to their supposed fix. There's no such thing. No-one has had it fixed in software apart from a lucky few.

Sent from a phone
Click to expand...
Click to collapse

Well I had hope, but unfortunately you are right. My phone has returned with the same issue and now some new ones!

Current "features":
  • Beserk switching between homescreens
  • Will drop data connection and even restarts will not get it back. Seems to be luck of the draw/how the phone feels
  • Bluetooth will drop out, so calls in the car will bounce back to the handset
  • Will remain connected to wifi networks when they are out of range, so I have to go in and turn off wifi & hope that it connects to data

I should add that the Nokia 6300 backup phone works well with my sim, so it's not a network issue.
 
S

sourcez

Member
Nov 23, 2012
5
1
sourcez said:
Well I had hope, but unfortunately you are right. My phone has returned with the same issue and now some new ones!

Current "features":
  • Beserk switching between homescreens
  • Will drop data connection and even restarts will not get it back. Seems to be luck of the draw/how the phone feels
  • Bluetooth will drop out, so calls in the car will bounce back to the handset
  • Will remain connected to wifi networks when they are out of range, so I have to go in and turn off wifi & hope that it connects to data

I should add that the Nokia 6300 backup phone works well with my sim, so it's not a network issue.
Click to expand...
Click to collapse

I contacted them back and had a call from HTC (I filled out one of their customer satisfaction questionnaires) who requested the phone back and said they would look specifically at the home screen issue. I was doubtful it would work but sent it back anyway. Took them an age to do it (as I sent it back just before christmas) but it's now back and I have not had a single problem. It's even updated to android 4.1.1 out of the box, when I usually don't get updates until after everyone else.

Bottom line is that they have fixed my phone, yes it was a drag but at least it's over. Good luck to the rest of you!
 
Last edited:
Sneakyghost

Sneakyghost

Senior Member
Jul 24, 2008
8,314
13,595
InMyHead
RIFF jtag Box unbrick Service

[EDIT]
Quick StatusUpdate on the RIFF Box, my Phone and all...​

- Tecardo disassembled my phone and found a number of errors from the HTC Repair Center. They had the Modem/Antenna bit connected to the mainboard wrong. They didn't fix in the speaker properly, they glued the phone together so it could hardly be opened, they forgot a screw. Some serious stuff. The Modem Cable fault could have been the root cause of the persisting and worsened home button issue after Arvatos fix. If i where you, i'd be reluctant to send it to them...

- I contacted multi-com.pl and fonefunshop.uk over a JIG connector for my Mainboard as there are non available on the internet. Fonefunshop said they will have them soon. Multi-Com.pl however said they produce them themselves and if they had a Mainboard of a One S, they would start production ASAP. I offered my Mainboard. They said yes. So my mainboard will be picked up by them on their expense, shipped to poland, then they will start making the Jigs and then send it back to Tecardo with the first JIG for him, for free. Best part: the emails sounded like they're gonna test the JIG on my mainboard and might revive it there with their equipment and experience. lol. Funny turn today.
To all Donators: I hope you realize that by your action and the approach multi-com.pl takes to this, you have enabled all RIFF Box owners to buy Jigs, in turn making service by Ebay-People much more likely, kicking off competition and thus letting the prices drop... WELL DONE to you all!

- Next step for me is prepare for a long wait and use the time to get in touch with HTC again via Richard Willis and file a formal report about the screw-up of Arvato repair center. It will have a complaint-touch. I will ask to send it on to Taiwan so HTC is gonna review their contracts with their repair centers as Regenersis in the UK has a similar very very bad reputation on fixing phones. I am doubtful i will achieve much, knowing HTC's attitude from the past months but i hope it doesn't go past unheard.
 
Last edited:
P

ProfOink

New member
Feb 20, 2013
1
0
Exactly how big of an issue is this?

Like, on a global scale?

I kinda sorta really want this phone but after reading this thread I'm not sure if it's worth the risk...
 
H

HTCExplorerPico

Member
Oct 29, 2012
36
7
Bucharest
I just figured out that in WCDMA preffered in call time signal strength reach 16-17 asu and I simply set WCDMA only and signal strength is stable on 12-13 asu ..the issue dissapear..
 
Last edited:
You must log in or register to reply here.

Similar threads

Kalashnikitty
[ROM][S4][WIP] CM10.2 on HTC One S [official nightlies]
Replies
8K
Views
1M
J
jsu718
Sneakyghost
[07.01.2013] Touch (Home) Button Issue HTC One S (Helicoptering)
Replies
2K
Views
587K
L
l0coful
RockR172
[ROM][4.4.3] CyanogenMod 11 for HTC One S
Replies
5K
Views
595K
P
prohozhiy
hasoon2000
  • Locked
  • Poll
[TOOL] HTC One S All-In-One Toolkit v4.0 [7-10-2013] [PERM ROOT][Noob-Proof]
Replies
632
Views
566K
kinfauns
kinfauns
bilal_liberty
Team Venom presents: ViperOneS 2.2.0 | Sense 4.+ | 4.1.1 | Tweaks
Replies
7K
Views
966K
zaqs
zaqs

Top Liked Posts

24 Hours All time
  • There are no posts matching your filters.
  • 6
    G
    gibarian
    Touch Button Issue HTC One S - Communication campaign "Operation Rolling Thunder"

    Hi all,

    If you ended up on this thread, it probably means that like many others, including me, you have experienced the so-called "Home button issue" on your HTC One S. To sum it up very briefly, it happens mostly when you're on EDGE and the signal is weak: what then happens is that all the sudden, your phone simulates rapid presses of the Home Button, leading to your display switching constantly between the main Home screen and the "helicopter view" showing the 7 home screens. When it happens, the buttons become useless, and you cannot use your phone anymore. Needless to say it is a really annoying matter...

    As you may know, there are many threads that report the issue in many different countries, which leads to believe that hundreds if not thousands of users are having the same issue... XDA has a very complete thread on the matter, which focuses on grouping people reports, hypothetical fixes, leads, ideas, comments etc. I strongly suggest you check it out if you haven't done so yet after you're done reading this post. Here's the link:


    You will also find a link to a spreadsheet in this thread where you can write yourself in and describe your issue and its circumstances, thus helping people working on the issue to figure out a solution. Big thanks to SneakyGhost and ZoesDad for all the work! Remember to write your details in the sheet when you're through this post if you haven't done so yet. Here's the link:


    Now, if you followed up on this issue, you will soon notice that many users have reported the problem to HTC, starting some months ago. The results were nowhere near satisfying:

    • No reply at all to their complaints;
    • Automatic emails from customer support telling people to restart or factory reset their phones, even though they had explained that they had already tried this in their mails;
    • Requests to send their phones in for repair. After weeks, customers would get their phones returned, with the exact same issue still present;
    • Emails from HTC stating that they were (finally) aware of the issue and that a patch would be released in the coming days/weeks. That was months ago, nothing has happened as of yet...

    Bottom line: Nothing happened, the matter is still not solved, and we are all still stuck with devices that can stop working at any given time if the signal starts going down. Inacceptable. Time to act!



    ​
    Operation Rolling Thunder

    Apparently, HTC needs a little "motivation" so solve this issue, so here is my suggestion (I discussed the idea with some people on SneakyGhost's thread, link to exact page here):

    In order to make ourselves heard, we need to join in a combined effort to attract attention of HTC through the media. I therefore started posting negative reviews of the HTC One S on numerous websites that review or sell the product. On each of them, I left a comment reporting this issue and advising people not to buy the phone until the matter was resolved.

    ...And here is where I need your help: I ask you to take a little time off and start doing the same. I will try to make it as easy and fast for you as possible.

    The goal is to "spam" review and sales websites with so many negative reviews that the phone's average note will sink to the bottom. Thus, when people will check out the phone, they will see a quite good editor's note, but a very low users note. They will most probably then read users reviews and find out about the issue, which will lead them to delay their purchase or switch to another model or brand... They will talk/comment about it, and so on.

    If enough people in various countries participate to the action, we will make quite some noise, and I am convinced that HTC will hear about it. Actually, my plan is to let them know asap that such an action is ongoing. I want them to be aware of this, and I believe we should regularly "invite" them to read our reviews on famous websites, and let them know that we will not stop until the patch is released. No promise of future upcoming patches will stop this action. The only way for them to stop us from spamming websites with unhappy comments will be the release of a patch that adresses the issue. Only then will we stop our action and edit our reviews/comments.

    Operation Rolling Thunder: Phases

    Phase One:
    • Leave posts/reviews/comments on famous review and/or sales websites
    • Send updates regularly to HTC about progress. If no patch after 1-2 weeks, proceed to phase two.

    Phase Two:
    • Send emails to the carriers/tech supports of respective countries
    • Send regular updates to HTC about progress. If no patch after 1-2 weeks, proceed to phase three.

    Phase Three:
    • Send emails to the media: bloggers, press...
    • Send regular updates to HTC about progress. If no patch by then... Improvise.

    Now, I have already started with phase one on my own, and if you want things to change, I hereby invite you to join me in my effort to "motivate" our friends at HTC.


    Remember to check out the two next posts. I wrote them to provide you with useful tools and advice, so that you can easily contribute to the action:
    - Review templates in different languages
    - Direct links to the product pages on famous websites for posting
    - Some advice (my two cents)


    Report your contributions:

    After posting your reviews, don't forget to post your contribution through this form!
    It will help us keep track of progress and maintain pressure on HTC!

    You can check out the results at any given time in this spreadsheet!

    (Many thanks to SneakyGhost for his advice and the idea of the sheet :good:)


    Please keep this thread tidy:

    Thank you for not postings rants, complaints or non-constructive comments on this thread. It is important, especially if we relay a link to this thread to the media/press at a later stage, that it remains factual. Posts are reserved for the following:
    • Your reports on where you posted reviews, in order to show involvement
    • Your suggestions on new links to websites to post reviews on
    • Constructive remarks.


    Remember that this post is dedicated to the Home screen issue ONLY!


    Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!

    Thank you in advance for your effort, may this campaign be successful... for all our sakes :highfive:
    View
    2
    Z
    zulmaslet
    Like I mentioned in the threat " [17.09.2012] Touch (Home) Button Issue HTC One S " I had some nice conversations with the HTC Benedelux Helpdesk. I can't blame those people because its not their fault but still its annoying.

    --- Here follows the post ---

    Well once again after several mails with the Benedelux HTC Tech team I received the following info ( and i'm not that glad about it ) :

    My question :
    - Dear, concerning my homebutton issue in my previous mails, do you allready have a date when the next update will come out if this is a software issue. Or if its a Hardware issue could you keep me informed.

    The reply :
    - A mail I allready received that the software team was looking in to it and they would inform their customers through Facebook and stuff.

    I replied with the answer that they allready gave me that info for the 10th time and that I wasn't happy anymore with that answer.
    Last reply I got was this :
    - Dear sir,

    The reason why we give you the same answer again is because this is still the same. Its not yet officialy known when an update will be published. I'm really sorry and I can understand that this is very frustrating. Problem is that I can't put any presure on the Dev team itself so the only thing we can tell you is to wait. I'm really sorry

    Kind regards

    So that date on the German site I don't know if its a leaked or incorrect but thats the info I received.


    ( Btw sorry if there are some spelling errors in my text )
    View
    2
    M
    markeemark
    Sneaky keep up the good work mate, you're doing a great job.
    As for the suggestion to take it to a higher level at HTC, I have been promised an urgent callback from their escalation team for over a week now, and I've been communicating with them patiently to no avail for two months. They just don't care. I have the MAO and homescreen problems.

    Sent from my HTC One S using xda app-developers app
    View
    2
    G
    gibarian
    Sneakyghost said:
    WCDMA only is not even an option to consider for many. I myself hardly ever find WCDMA networks available unless i go to town. The small village i live in hasn't gotten 3G coverage from O2. I am thinking of changing my provider for two reasons since a while now: number one being the hope to escape the home button problem, number two being the coverage, which is just utter sh1t from O2. Also their pricing is rather outrageous compared to all the others.

    [EDIT]
    So, Gibarian, where are we standing now? Are you going to show us the way to the newspapers?

    1.) Fact is, the rating campaign isn't going very well without constant motivation and,
    2.) Some newspapers have already picked up on it (CHIP.de), so Phase 2 launchend itself? An open letter to all the others is about time and ideally be done from multiple users

    You had been insisting on being in control on the progress. You need to show up here then and tell us when it is about time. Also we could begin to formulate this open letter here and pass it around so people can make their annotations and suggestions before we send it off. Other people could collect email-adresses from all the papers out there.

    I would be particularly interested in covering other languages than just English, German and French.

    While we are making good progress on the other thread (a new HTC rep turned up and is in touch with me now to find out about the phone quality problems) it seems like this thread is dying off somehow?

    [EDIT 2]
    My Device is back from repair with Arvato Services Solutions GmbH since a week, the problem is worse than ever (See here: http://youtu.be/kvPOZsk9I_I) and Mr. Willis has offered me a new device now - finally-
    Things are moving too slow and Mr. Willis says this is because of problems for HTC to track, identify and analyze problems. Nothing new. He says HTC is fixing this problem (internal data flow, contact to consumers) too but since that involves adjusting of many company parts it is gonna take a while - we are waiting.

    Can we not speed up the process by urging HTC to get moving? I think people that have been dealing with the issue since 6 month (for me it now is nearly 5 month) just deserve an uncommented exchange. Just straight away without ANY comment/question.

    Can we not get this moving on? Where is the Boss? Gibarian? Did you now give up? Big words at the beginning and now nothing? What is happening? Do you want me to take this over? I can run this campaign no problem! I can talk to people and get help and get them moving. You are leaving a bad impression of yourself here mate. I really want to have this moving forward now!
    This was supposed to be the parallel project to my thing with the technical side and the contact to HTC. Your non-presence here is about to ruin it all!
    Click to expand...
    Click to collapse

    Hi Sneaky,

    I apologize for my long "leave of absence", but I have unfortunately been completely out for the past few weeks, due to some health issues. To make matters worse, my work has been stacking up so I now have to catch up big time. And, of course, we now get many demands (which is good business-wise, and yet exhausting) which means that I'm extremely busy right now...

    Regarding this little campaign of ours, I was hoping that people would deliver the message on other forums to gather more "voices". Some people did, and that's great, but when I look at the spreadsheet, I feel that scores could be better. I wonder if people just don't know about this action, or if they indeed do know about it but just, for whatever reason, don't join in (or fill out the spreadsheet)...

    Anyway, our action has not gone unnoticed as we get echoes here or on other forums, and that's a great thing.

    I agree that waiting any longer to get more adherents will probably not be as fruitful as expected, especially since I will not be able to post around a lot in the coming weeks. Of course, if other people who are just as annoyed by this issue as we are were to take over, that would be nice... But I guess those who are willing to help already did so, and the others are mostly just bystanders...

    That being said, I fully agree to your plan to move on and take it to the media now. Maybe people can start posting drafts of the letter that will be sent by all in the coming days...

    It needs to be a common action I think, again to show this to be a common action. I am curious to see how many people will actually post drafts :)

    I myself will try to work on it this weekend, but I do not promise anything. Anyway, I also want others to join in and express themselves here. This is to be a team effort.

    ps: as I will be very busy in the coming weeks, your offer to help out (and you already did so a lot) is very much appreciated. :) I'll do my best to keep up, but I might be less active now. Again, sorry about that. And no, I'm not letting you out there to dry ;)
    View
    2
    Sneakyghost
    Sneakyghost
    I am in good contact with HTC. I have had some statements telling me either indirectly or even directly that HTC doesn't care because they think its not enough phones that are affected.

    Every promise and every friendly word from them is a SWEET SUGAR CANDY BLUNT LIE INTO OUR FACES.

    if we now resort to SCREAMING i could do so as well.

    It doesn't make anyone look any smarter though and i assume that you, djsubtronic, probably had been drunk last night while typing that. I cannot explain it any other. You had been pretty reasonable before on the other thread.
    And since we all are entitled to have hour opinions you are very welcome to have yours too and express it but you really don't need to scream, mate.

    All we do is getting people who are actually having an affected phone to speak up.

    We do NOT want anyone else (with good samples or no samples at all) to join in.

    We have a right to express our frustrations and because it is so many and because it is near certain that it is even more which have not been seen yet it will eventually correct the picture that is now dominated by false positives mainly.

    Have you ever heard about professional review-writers that push products on various platforms? Have you heard about the war between the mobile phone producers that is partly fought with this method? Do you really think the positive reviews on the big platforms are all from customers?

    There is a good deal of purposely placed good reviews all over the net that do trigger other sheep like morons (the true believers, right) to chime in and praise and sing hallelujah before they even had the phone for a day.

    This is, although it might have sounded different to you, djsubtronic, not about destroying anything. In Fact, it won't because it's not enough people for that to happen (just a dream, right). It is solely meant to correct the very wrong picture that fools people into buying something that is really flawed. And i repeat: it is not just those 430 people on the sheet. Wherever you go reading about the issues of the HOS, you find hints that there is sh1tloads of people having no idea whats happening to them. Those who left positive reviews are amongst them too mate. Because they usually cant tell one issue from the other.

    You ever heard the Term "Raise Awareness"?

    Everyone else thinking we are morons:

    Please stop before posting and re-think! This has absolutely nothing to do with being idiots. We try to reach out and get those that are affected to please speak up now. We have been very, very quiet for 6 month. That is really enough.
    View

New posts