[Q] Samsung keyboard and Hand writing recognition issues
Hi, first of, I bought my note 3 Two days ago. everything works like a charm. suddenly, the handwriting recognition (I guess) in the samsung keyboard wont work.. Normally, when you hand-write (using the s-pen) in the box provided, it automatically convert it into words, letters, numbers and etc, and the things that you wrote inside the box will normally go away after you stop writing.. right? but suddenly, the things you write inside the box (using s-pen) won't go away, and it seems that it isn't being recognized by the samsung keyboard, thus, not converting it into digital characters (letters, numbers, etc)
and there's this thing too, when you try to press the backspace button or delete button at the top corner of the box
(((((press this button after you write something inside using s-pen)))))), a blue, arrow-like marker appears on the bottom part of the box, and when you try to touch or move this blue-colored marker, everything freezes, and and error pops up "Samsung keyboard has stopped".
the s-pen totally works fine, i tried.. its just the samsung keyboard and the handwriting recognition.
i tried every (for me) possible basic way of fixing this, reset settings, reset, hard reset, reset factory settings, hard reset factory settings (hold power, home and volume up buttons together), and still the same. I even tried not to touch any settings or log in any account (Samsung account, Google, etc) after I did the steps above. still the same.
I brought my note 3 to the Samsung customer service / Technical support earlier today, and, wow, i mean, after almost 5 hours of painful diagnostics, they concluded that the "board" or i guess the mo-bo was faulty, and guess what i got a new note 3 replacement, lucky right? nope, at first 4 or 5 hours, everything works like a charm, but about 30 mins ago, the same thing happened to the new phone.. if this happened to me twice, i doubt that i am the only one with this issue. Help guys?
edit: found similar thread with answer, this may help other people with same issue: http://forum.xda-developers.com/showthread.php?p=46049303&posted=1#post46049303