To be fair, I have used InvisibleShield's on my Tilt, MDA, Nintendo DS and Sony PSP and those things are indestructible! After 1-3 years, they are all still going strong.
Well they might be strong but there customer service is compared that of Raiders offensive production this season. Abysmal.
I have never in my life been so admiment about asking for a return. I have dealt with mobile providers customer services, which by industry standards is always pretty bad, but Zagg has reached a new low.
I never said they had a horrible product by any means, but there Customer service was enough to make me post, not only this post but numerous others about the company. Whoever is running the company needs to make a serious adjustment on the way they handle customers. I ordered a InvisibleShield or I should deem it "The Shield that never came to be" on Saturday the 15th. The informed that the Shield would be shipped in 3-5 business days. Never heard a response after 5 business days. When I e-mailed the company asking them about it. Nothing. No response for 2 days. When I asked the "Customer Service Represenative" about where the order was all the could tell me was that it was processing.
When I called for further clarification all I could get was the same answer and the lady on the phone told me "I have no idea why it hasn't shipped yet" When I told her my complaints about the company all she said in response was, "I'm sorry to heard that." Not, how can I make this better for you. Or I will check on your order right now and make sure that it's shipped out today. I immediately there after cancelled my order and sent my money else where. Of course I have to wait 3 - 5 business days for my money to be returned to my bank account. Funny that it took less then 12 hours for them to take the money but takes 3 - 5 business days for the money to be put bank into my account. Funny how that works.
If you are happy with InvisibleShield, then so be it. I just wanted other people on XDA to know about the horrible customer service that I experienced.
A side note. Another fellow XDA member purchased a invisbleshield the day after I ordered mine. He received his order last Wednesday. How does somebody who ordered the same exact product in the same state one day after me get the product before me. What's funny about though is that he received a invisibleshield for another phone not the Fuze.
Once again another stellar example of the applitude of people running Zagg.