Hey I just bought an htc one from someone it worked fine at first then while online it shut off I tried turning it on and it's stuck in a loop on the htc white screen. I contacted htc we tried recovery and restore nothing worked. They recommended repair but I didn't do it because I'm not sure if it's rooted or not I tried contacting the person and no replys can someone please help me get it on?
You might want to try and clear the cache. From stock rom, try this:
http://xdaforums.com/showthread.php?t=2448036
http://xdaforums.com/showthread.php?t=2448036
What's your current software version? You can use an appropriate RUU file to return your device to stock.
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