[Q] Why my Note3 can't have Kitkat Kies or OTA ?

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polux400

Member
Jun 21, 2010
46
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Hello,

I bought my Note3 in a spanish online store and i use it in France.

I'm still in 4.3 because the upgrade doesn't show up OTA or on KIES, they both say that I have the latest version.
It seems that the upgrade is available in these 2 countries, so I don't really understant why I can't upgrade ?
I have attached a screen of my "About device" section if it can helps.

Thank you for your help.

1396281733-screenshot-2014-03-31-17-40-15-640x480.png
 
vndnguyen

vndnguyen

Senior Member
Sep 11, 2009
4,252
1,920
Vinnitsa
polux400 said:
Hello,

I bought my Note3 in a spanish online store and i use it in France.

I'm still in 4.3 because the upgrade doesn't show up OTA or on KIES, they both say that I have the latest version.
It seems that the upgrade is available in these 2 countries, so I don't really understant why I can't upgrade ?
I have attached a screen of my "About device" section if it can helps.

Thank you for your help.
Click to expand...
Click to collapse

It depends on your CSC.

Please use Phone INFO ★Samsung★ app to check for your CSC first, and then search on the sammobile.com if there is an update for your CSC.

Download link in my signature.
 
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antique_sonic

antique_sonic

Senior Member
Aug 16, 2009
2,127
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If not buying from Samsung authorized retailers with its original warranty, u may want to check ur system status. Whether modified or official. And u better go to download mode as well to check the knox flag status :D
Happened to my friend new note N9005.
Status modified, knox 0x1.
:)
And the phone can't get OTA.

Sent from N9005 NC2 ROM.
 
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P

polux400

Member
Jun 21, 2010
46
3
Thank you for your answers.

I've downloaded the application, I have still full knox warrantly ((0x0), but I have found that my phone comes from Austria.
AP & CP : N9005XXUDMJ7
CSC : N9005ATODMJ4

Apparently, the kitkat update will not come soon for this country, so I will have to flash the latest french XEF rom.

Thank you, problem solved :)
 
ultramag69

ultramag69

Senior Member
Nov 6, 2007
5,996
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Waratah
Just thought I'd add, Kies 3 lost support of updating the Note 3 after the new bootloader came out on JB MJ1... Samsung have, in their infinite wisdom, NOT fixed support for this. If anything goes wrong with a flash or OTA then you are stuck using ODIN to fix... The whole "Rmergency Firmware Recovery" thing is just a load o crap....
 
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antique_sonic

antique_sonic

Senior Member
Aug 16, 2009
2,127
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Corner of the earth
polux400 said:
Thank you for your answers.

I've downloaded the application, I have still full knox warrantly ((0x0), but I have found that my phone comes from Austria.
AP & CP : N9005XXUDMJ7
CSC : N9005ATODMJ4

Apparently, the kitkat update will not come soon for this country, so I will have to flash the latest french XEF rom.

Thank you, problem solved :)
Click to expand...
Click to collapse

U don't need to depend on ota or kies. Just upgrade through ODIN.
Sometimes wait for OTA will make u fèel so much envy to others who got it alrd. :)
And flash through ODIN is much better.

Sent from N7105, powered by DittoNote3 v.3.2 with AGNi PSN purestock v3.9.3 OC
 
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    vndnguyen
    vndnguyen
    polux400 said:
    Hello,

    I bought my Note3 in a spanish online store and i use it in France.

    I'm still in 4.3 because the upgrade doesn't show up OTA or on KIES, they both say that I have the latest version.
    It seems that the upgrade is available in these 2 countries, so I don't really understant why I can't upgrade ?
    I have attached a screen of my "About device" section if it can helps.

    Thank you for your help.
    Click to expand...
    Click to collapse

    It depends on your CSC.

    Please use Phone INFO ★Samsung★ app to check for your CSC first, and then search on the sammobile.com if there is an update for your CSC.

    Download link in my signature.
    View
    1
    antique_sonic
    antique_sonic
    If not buying from Samsung authorized retailers with its original warranty, u may want to check ur system status. Whether modified or official. And u better go to download mode as well to check the knox flag status :D
    Happened to my friend new note N9005.
    Status modified, knox 0x1.
    :)
    And the phone can't get OTA.

    Sent from N9005 NC2 ROM.
    View
    1
    ultramag69
    ultramag69
    Just thought I'd add, Kies 3 lost support of updating the Note 3 after the new bootloader came out on JB MJ1... Samsung have, in their infinite wisdom, NOT fixed support for this. If anything goes wrong with a flash or OTA then you are stuck using ODIN to fix... The whole "Rmergency Firmware Recovery" thing is just a load o crap....
    View

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