Zooper Pro/Gmail Notification Issue

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-4ndr01d-

Senior Member
Mar 28, 2012
497
54
up until tuesday when I received the 4.7 and 4.7.1 update of gmail, my email count is wrong

i have it as followed:

Code:
$(#SUG#+#SUG1#)$

which has always worked and displayed my total number of emails from both accounts.

now on both my htc one and droid dna, the count is equal to -2
the above code has worked flawlessly between numerous updates of gmail and zooper.

i have deleted both the gmail and zooper pro apps, deleted cache and data and installed them fresh and configured them again. still results in a -2

also if I just do a #SUG# or #SUG1# each one of those yield a -1


:(
is anyone else seeing this issue?
 

kwerdenker

Senior Member
Apr 1, 2010
1,451
2,533
Probably the Zooper Forums
up until tuesday when I received the 4.7 and 4.7.1 update of gmail, my email count is wrong

i have it as followed:

Code:
$(#SUG#+#SUG1#)$

which has always worked and displayed my total number of emails from both accounts.

now on both my htc one and droid dna, the count is equal to -2
the above code has worked flawlessly between numerous updates of gmail and zooper.

i have deleted both the gmail and zooper pro apps, deleted cache and data and installed them fresh and configured them again. still results in a -2

also if I just do a #SUG# or #SUG1# each one of those yield a -1


:(
is anyone else seeing this issue?

This is a confirmed issue between Zooper and the latest Gmail update. There is already a fix for it in testing, though I don't know when it will become available to the public. Don't think it should be long :)

(Not that this get taking as an official statement: I'm not from the Zooper team, just a user sharing what I know)
 

BentMetal

Senior Member
Jan 16, 2014
473
273
Unfortunately I am also seeing the same issue - I purchased Zooper yesterday because of the excellent reviews and feedback, however, the Gmail count just shows -1 :(

This is a known issue. I just recently worked with a support guy from Zooper for a couple of days trying to figure this out. The workaround for now is to point the Widget to your "All Mail" folder. Use this syntax: #SUG^all#
 

twill82

New member
May 17, 2013
1
0
Unfortunately I am also seeing the same issue - I purchased Zooper yesterday because of the excellent reviews and feedback, however, the Gmail count just shows -1 :(

I was having this issue too so I tried putting in #SUGPrimary# and so far it seems to be working. I sent myself a test email and it says I have one unread message. So I changed it to $(#SUGPrimary#+#SUGPromotions#)$ to see if it will show me unread messages from both inboxes.
 

Pavel Lukovic

Member
Feb 27, 2014
10
1
up until tuesday when I received the 4.7 and 4.7.1 update of gmail, my email count is wrong

i have it as followed:

Code:
$(#SUG#+#SUG1#)$

which has always worked and displayed my total number of emails from both accounts.

now on both my htc one and droid dna, the count is equal to -2
the above code has worked flawlessly between numerous updates of gmail and zooper.

i have deleted both the gmail and zooper pro apps, deleted cache and data and installed them fresh and configured them again. still results in a -2

also if I just do a #SUG# or #SUG1# each one of those yield a -1


:(
is anyone else seeing this issue?

try #SUG^all#
 
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    Unfortunately I am also seeing the same issue - I purchased Zooper yesterday because of the excellent reviews and feedback, however, the Gmail count just shows -1 :(

    This is a known issue. I just recently worked with a support guy from Zooper for a couple of days trying to figure this out. The workaround for now is to point the Widget to your "All Mail" folder. Use this syntax: #SUG^all#
    1
    up until tuesday when I received the 4.7 and 4.7.1 update of gmail, my email count is wrong

    i have it as followed:

    Code:
    $(#SUG#+#SUG1#)$

    which has always worked and displayed my total number of emails from both accounts.

    now on both my htc one and droid dna, the count is equal to -2
    the above code has worked flawlessly between numerous updates of gmail and zooper.

    i have deleted both the gmail and zooper pro apps, deleted cache and data and installed them fresh and configured them again. still results in a -2

    also if I just do a #SUG# or #SUG1# each one of those yield a -1


    :(
    is anyone else seeing this issue?

    try #SUG^all#
    1

    That syntax works for me. I wonder if there's a way to show other mail clients than Gmail on this unread count? I do not use Gmail primarily, I use Hotmail so would make sense to have it there.