Things to do before sending phone to Sony Repair shop

marksee · Feb 19, 2014

I will be sending in my phone for warranty repair, and wanted to know what all should i do before i send it in. It already has stock software installed by PC companion, and also the kernel which comes with PC companion. Is there anything else i need to take care of before sending it in?
My bootloader is locked, i have rooted the phone before and was using the Black edition rom.

Tutadse · Feb 19, 2014

Don't forget your external flashcard!

Sent from my C6503 using xda app-developers app

marksee · Feb 20, 2014

Tutadse said:
Don't forget your external flashcard!

Sent from my C6503 using xda app-developers app

Thanks! already got it out. I was hoping developers can chime in if i need to use an app like triangleaway for samsung to reset count, or something of that sort.

I also see a folder that i am not familiar with, :
Internal storage\0\Download
Internal storage\0\obb
Internal storage\0\0\Download

Is this normal? Let me know if i need to clean /wipe/ reset any other part of my device, that is left even after doing repair using PC companion.

also in service menu, i found Rooting Status: Bootloader unlock allowed: Yes

can someone chime in if this default.

Tutadse · Feb 20, 2014

marksee said:
.... if i need to use an app like triangleaway for samsung to reset count, or something of that sort.

No, no, Sony don't count your flashing activity!

Devices in use:
Xperia ZL eXistenZ Ultra 4.0
Xperia SP eXistenZ Ultra 2.0
Xperia Tablet Z => Stock deodext 4.3 (waiting for eXistenZ)

---------- Post added at 02:39 AM ---------- Previous post was at 02:34 AM ----------

marksee said:
also in service menu, i found Rooting Status: Bootloader unlock allowed: Yes

This is normal and says, that you can unlock your bootloader!

Are there some other data's inside this folder? I think no!
I think there is nothing to do! Just send it to repair!

Devices in use:
Xperia ZL eXistenZ Ultra 4.0
Xperia SP eXistenZ Ultra 2.0
Xperia Tablet Z => Stock deodext 4.3 (waiting for eXistenZ)

sturmtruppler · Feb 20, 2014

Just got my phone back from repair without any problems.

I restored TA (so bootloader also got locked), deleted internal SD, unrooted via SuperSU-App and did a repair installation via pc companion.

scifan · Feb 23, 2014

I think if you've restored your ta, and wiped everything you should be good...

Sent from my C6506 using Tapatalk

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Things to do before sending phone to Sony Repair shop

marksee

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Tutadse

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marksee

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Tutadse

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sturmtruppler

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scifan

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