EDIT: This is the Htc One (M7) btw. Guess it was obvious because of the version it came with out of the box, but just to clear any confusion.
EDIT 2: Meant to say my Device was S-On* NOT S-Off. Sorry.
So I'm completely new to Android, and yesterday was the day I got my first ever Android device.
It came with Sense 5 and android 4.1.2 out of the box.
After a while of playing around with my new phone I started checking for updates to get it to the latest version. When I first check it showed that a small update was available and I started downloading it. I noticed that when this update was installing it would first go into that screen where it shows that phone with a green arrow and a download bar, and then all of a sudden it would restart and go back to the Htc One Logo. It did this a few times before finally completing the upgrade.
I checked for updates again and this time it showed me Android 4.3 + Sense 5.5. I downloaded and started installing the upgrade. It did the same thing as last time but I decided I'd power off the device (Figured out later this was what caused this whole problem) and power it on again. After I did that it was stuck on the Htc Logo.
I went on the bootloader and tried factory resetting but it just brought me back to the Htc Logo again.
I found a few threads telling me to hook up my device to the computer, load up fastboot and use cmd to clear the cache and it should work. That failed too however.
After talking with a few of my friends who happen to be android experts, they told me that I because I had turned off the device in the middle of the update I had somehow corrupted some system partition thing and I'd need to flash the stock rom on once again.
After almost 24 hours of research, I've gotten to a point where I've almost figured it out but I hit a bump. My device is not rooted and is S-On (Bootloader used to be locked but in the process of fixing it).
According to my friends because my device is S-On I won't be able to flash Custom roms and need a RUU file that is specific to my carrier. I found out that I basically need the RUU file that has the same number as 1.29.666.17
This apparently is almost non-existent on the web. This is the bump I've hit and I have no idea what I can do now.
Any help would be appreciated.
Also note that I am incredibly new to android. Never rooted or anything in my life before. I've had quite the learning curve in the past day though.
EDIT 2: Meant to say my Device was S-On* NOT S-Off. Sorry.
So I'm completely new to Android, and yesterday was the day I got my first ever Android device.
It came with Sense 5 and android 4.1.2 out of the box.
After a while of playing around with my new phone I started checking for updates to get it to the latest version. When I first check it showed that a small update was available and I started downloading it. I noticed that when this update was installing it would first go into that screen where it shows that phone with a green arrow and a download bar, and then all of a sudden it would restart and go back to the Htc One Logo. It did this a few times before finally completing the upgrade.
I checked for updates again and this time it showed me Android 4.3 + Sense 5.5. I downloaded and started installing the upgrade. It did the same thing as last time but I decided I'd power off the device (Figured out later this was what caused this whole problem) and power it on again. After I did that it was stuck on the Htc Logo.
I went on the bootloader and tried factory resetting but it just brought me back to the Htc Logo again.
I found a few threads telling me to hook up my device to the computer, load up fastboot and use cmd to clear the cache and it should work. That failed too however.
After talking with a few of my friends who happen to be android experts, they told me that I because I had turned off the device in the middle of the update I had somehow corrupted some system partition thing and I'd need to flash the stock rom on once again.
After almost 24 hours of research, I've gotten to a point where I've almost figured it out but I hit a bump. My device is not rooted and is S-On (Bootloader used to be locked but in the process of fixing it).
According to my friends because my device is S-On I won't be able to flash Custom roms and need a RUU file that is specific to my carrier. I found out that I basically need the RUU file that has the same number as 1.29.666.17
This apparently is almost non-existent on the web. This is the bump I've hit and I have no idea what I can do now.
Any help would be appreciated.
Also note that I am incredibly new to android. Never rooted or anything in my life before. I've had quite the learning curve in the past day though.
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