[Q] Can Motorola have access to all our data ??!!

xenas · Jul 10, 2014

It seems that Motorola can have access to all our data in our Moto G (using stock firmware).

I say this because if you have problems with your Moto G, and contact them giving your Moto G - IMEI, they can tell you a lot of stuff that you have done with your Moto G.
They know all the Apps you have, the crashes those Apps have, the charger input values that you use!!! (yes this is reported by several customers), so they have access to all internal data of your Moto G !!! ???

Moto Care and Help Improve Motorola Products Turned are all OFF

Can this be fixed using a custom ROM, like CM or other ?

Any ideas or experience about this data colection from Motorola ??? ...

NextGenGTR · Jul 10, 2014

xenas said:
It seems that Motorola can have access to all our data in our Moto G (using stock firmware).

I say this because if you have problems with your Moto G, and contact them giving your Moto G - IMEI, they can tell you a lot of stuff that you have done with your Moto G.
They know all the Apps you have, the crashes those Apps have, the charger input values that you use!!! (yes this is reported by several customers), so they have access to all internal data of your Moto G !!! ???

Can this be fixed using a custom ROM, like CM or other ?

Any ideas or experience about this data colection from Motorola ??? ...

Do you have Moto Care and Help Improve Motorola Products Turned On? If not then i dont know but if yes then that might be how they are gathering all the data.

xenas · Jul 10, 2014

NextGenGTR said:
Do you have Moto Care and Help Improve Motorola Products Turned On? If not then i dont know but if yes then that might be how they are gathering all the data.

Moto Care and Help Improve Motorola Products Turned are all OFF.

So...

xenas · Jul 16, 2014

No one have an answer for it?

DaKillaWilla · Jul 16, 2014

xenas said:
No one have an answer for it?

All phone manufacturers as well as phone carriers collect your information whether or not you opt in or out.

Sent from my XT1031 using Tapatalk 2

xenas · Jul 17, 2014

DaKillaWilla said:
All phone manufacturers as well as phone carriers collect your information whether or not you opt in or out.

Sent from my XT1031 using Tapatalk 2

Including credit card numbers, email passwords, and so on... ??

DaKillaWilla · Jul 17, 2014

xenas said:
Including credit card numbers, email passwords, and so on... ??

All that should be encrypted.

Sent from my XT1031 using Tapatalk 2

mokkami · Jul 17, 2014

I have no proper answer to your question.
But it would be really shocking if they are able to see every action you did with your device.
Sure i thought already that some data will be collected. But that much....?

Anyway, i have freezed many systems apps.
You can find here a list about system apps which can be removed/disabled savely.
I have disabled even more then described here.

gnayug · Jul 17, 2014

Device Administrators?

Disclaimer: I have no idea what I'm talking about.
But check the Device administrators under Settings->Security.
I have the Android Device Manager and

"Motorola Device Policy"
This application provides the capabilities to manage and secure your device remotely.

Could be the culprit.

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[Q] Can Motorola have access to all our data ??!!

xenas

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NextGenGTR

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xenas

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xenas

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DaKillaWilla

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xenas

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DaKillaWilla

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mokkami

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