[Q] on 4.3 but dont have a knox counter. HELP!

Well first of all DO NOT take your phone to the Sprint store the way it is. It's pretty obvious that somehow your phone was able to download and install an OTA on top of your already rooted phone. It sounds like you're gonna have to put your phone back to factory ROM no matter what because you're phone is now pretty messed up and you want to take it in to get it swapped. I see no other choice but to odin your phone back to stock.

Install and flash billards back to stock un root, with counter reset, you won't have any issues..

supermth2 said:

It's not broken, just flaws to its pretty white look. I would never take it in the way it is. I DO NOT WANT A KNOX COUNTER IF AT ALL POSSIBLE! I just need my wifi working. Can I flash back to 4.2? If so could I get a link to a step by step tutorial? Thanks for the reply guys.

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What you posted is not a knox counter. That is standard for any platform.. I'm currently back to mc2 stock and mine says the same thing.. Knox counter you will have a warranty void entry at the bottom..

supermth2 said:

It's not broken, just flaws to its pretty white look. I would never take it in the way it is. I DO NOT WANT A KNOX COUNTER IF AT ALL POSSIBLE! I just need my wifi working. Can I flash back to 4.2? If so could I get a link to a step by step tutorial? Thanks for the reply guys.

Sent from my SPH-L900 using xda app-developers app

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Here you go. http://xdaforums.com/showthread.php?t=2086769
download MC2 and put it on your external sd card, then wipe everything EXCEPT your external sd card and flash. it takes just a few minutes and your phone will be like it come out of the box. Once it's done you can then take it to the sprint store for whatever reason.

supermth2 said:

one last question. how can i use titanium backup it my root sevices wont work? all i get is "superSU has unfortunetly stoped working." i need all my contacts backed up.

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Back your contacts up to google, not the phone.. When you flash a new rom,then set it up google will install all of your contacts from your google account.. I do not use titanium for anything other than un-installing things I do not want..

supermth2 said:

I ran the zip andit seemed to load up fine. I got a "digital sigiture varifacation" error, my phone reset and booted up like it was all puked out, froze trying to acsses settings. I reset it and its all good but i got nowhere... still on the same custom rom that isnt even custom, still dont have root... wifi still not working. what next guys? i appriciate the help btw. thanks.

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What steps are you doing? Post and I will see what your issue is and try to get you back on track.

supermth2 said:

I put the zip in the root of my sd card, backed up my photos, shut down my phone, boot into recovery, and apply update from sd card, select my zip, it begins to load up reading
"install/update from sd..." the next thing I see is "digital signature verification failed" it runs a few lines so quick I can't read them and reboots all messed up, I restart, and I'm right where I began.
That's exactly what I'm doing. Idk what recovery I have, it just says "recovery menu (e3)" with a blue backdrop. Dose this help?

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Are you on a custom rom now? or are you stock? I need to know so I can get a better idea of how to move you into the right direction once and for all.

supermth2 said:

See that's the thing. Odin says I'm on custom everything with a count of 4. But my phone updated through the sprint network while I was sleeping one day so It used an official rom, but I never got a Knox counter, and my recover and everything never went back to stock.
Sorry if the problem is innoying, if you want I could make a video showing the problem and link you to it.

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Everytime to flash a rom, you will have a flash count. With the knox thing that is a prart of the MK4 update, but it can be ridden with no problem.

Flash back to 100% pure stock unrooted with stock recovery.. When you are done, and you go back to download mode,you will not see the knox count, only the normal one you would see if flashing a none MK4 rom.. If your phone is out of warranty, then do not worry about the knox counter.. If it is still under warranty, when you need to go to the Sprint store, by flashing back to unroooted stock MC2, the knox counter will not show, and everything will show normal instead of custom..


So follow these steps once again.

1)Put (if you have not already) Billards Stock MC2 unrooted with counter reset on your external Sdcard.
2) If you do not already have one, install a custom recovery.
3)Boot to your custom recovery and do a complete wipe cache, delvik cache, data, system..
4) once done install the zip
5) Once the zip starts billards version of TWRP will start. when it does do a complete wipe again.
6) Go to install and choose the billards zip again and run it
7) When it is done it choose reboot, but it will reboot into a special feature included, but you have to do nothing else. Once it is done it will boot let it do its thing, and when done you should be back to 100% MC2 stock..

When it is all done, set up your phone like you would normally do.. At some point sprint will tell you about a system update.. Let it run on its own and you should be at MK4. Yes you will have the know counter, but that is no real big deal,as I mentioned earlier.

Congtats see it is not all that complicated.

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