[Q] Girlfriend's S4 sent up for repair ... will all data be deleted?

S

siemz

Senior Member

Oct 23, 2011

381

55

Utrecht

• Jan 10, 2014

• #1

Hello everyone

My girlfriend has sent her S4 up for repair because apparently it wouldn't power up anymore, (I Couldn't help and try to fix it due distance and no one really in her family knows how to fix things such as...) so after going to a store they sent it up for repair. She got the SD out of it.

I was wondering how they do it at Samsung, she had the SD card in all the time while using it daily, and had Google+ logged in.
But there are no photo's on her Google+ and she doesn't know about her SD yet.

So the big question is : Will she lose her data, and 5000(+) photo's?!

Kindest regards.
Siem

 

theunderling

Senior Member

Feb 8, 2012

1,847

752

on top of your mother

• Jan 10, 2014

• #2

They will still be in her dropbox account!.

 

S

siemz

Senior Member

Oct 23, 2011

381

55

Utrecht

• Jan 10, 2014

• #3

theunderling said:

They will still be in her dropbox account!.

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Dropbox? I don't think she mentioned having that setup..

 

KIBS2173

Senior Member

Dec 26, 2013

191

29

DUBLIN, IE

• Jan 10, 2014

• #4

Is your phone traceable
I mean that did you turn on the backup setting on the settings menu

Sent from my Opal 800 using xda app-developers app

 

S

siemz

Senior Member

Oct 23, 2011

381

55

Utrecht

• Jan 10, 2014

• #5

KIBS2173 said:

Is your phone traceable
I mean that did you turn on the backup setting on the settings menu

Sent from my Opal 800 using xda app-developers app

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I do not mean to talk bad about her but she isn't the best with Technology, so if it isn't standard turned on then sadly I don't think so, no.

 

Z

zzzhead

Senior Member

Dec 5, 2013

406

88

• Jan 10, 2014

• #6

If her photos are saved on the internal storage then yes, it would probably be gone. The service center guys will always highlight to you if data will be gone

Sent from my GT-N7105 using XDA Premium 4 mobile app

 

theunderling

Senior Member

Feb 8, 2012

1,847

752

on top of your mother

• Jan 10, 2014

• #7

siemz said:

Dropbox? I don't think she mentioned having that setup..

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My moneys on they wipe the phone.If stuff on the phone is important she should back up her stuff to dropbox or mega.
Its the same scenario shes in as if she lost the phone.

 

• 

Reactions: MistahBungle

broodplank1337

Inactive Recognized Developer

Nov 24, 2011

4,992

10,155

Nijmegen

www.broodplank.net

• Jan 10, 2014

• #8

When it doesn't boot anymore they replace the whole sdcard most of the time.

If it's an external sd card they won't touch it, if you're talking about the internal then it's most likely wiped

 

zygore

Member

Oct 4, 2013

14

1

Cuiabá

• Jan 11, 2014

• #9

siemz said:

Hello everyone

My girlfriend has sent her S4 up for repair because apparently it wouldn't power up anymore, (I Couldn't help and try to fix it due distance and no one really in her family knows how to fix things such as...) so after going to a store they sent it up for repair. She got the SD out of it.

I was wondering how they do it at Samsung, she had the SD card in all the time while using it daily, and had Google+ logged in.
But there are no photo's on her Google+ and she doesn't know about her SD yet.

So the big question is : Will she lose her data, and 5000(+) photo's?!

Kindest regards.
Siem

Click to expand...

Click to collapse

The most probally answer is: yes, she will lost everything.

 

KIBS2173

Senior Member

Dec 26, 2013

191

29

DUBLIN, IE

• Jan 11, 2014

• #10

Same answer she will lose everything

Sent from my Opal 800 using xda app-developers app