[Q] Touch stopped working!

Tucasiqueira · Mar 17, 2014

I was taking photos in the pool and everything was fine. But after a few minutes outside the water, the touch suddenly stopped working. The water indicators are all white and everything but the touch are still working. I can even take pictures.

I have restarted, factory reseted, put a new firmware and nothing seens to solve it. Must be a hardware problem. Any sugestions?

eclyptos · Mar 17, 2014

There aren't any water indicators on Z1. You already did what you should. Last thing is to flash a new FTF via Flashtool and if this will not solve the problem then it's a hardware failure and go for replacement.

Tucasiqueira · Mar 17, 2014

eclyptos said:
There aren't any water indicators on Z1. You already did what you should. Last thing is to flash a new FTF via Flashtool and if this will not solve the problem then it's a hardware failure and go for replacement.

They are in the covered ports. Already flashed a new FTF, no lucky.

eclyptos · Mar 17, 2014

Tucasiqueira said:
.Already flashed a new FTF, no lucky.

Then go via warranty. Are you sure the indicators are there under the flaps? I tested the flaps many times and no sign of any indicators. Maybe they are fake.

Tucasiqueira · Mar 17, 2014

eclyptos said:
Then go via warranty. Are you sure the indicators are there under the flaps? I tested the flaps many times and no sign of any indicators. Maybe they are fake.

The problem is that I bought in US, but I'm in Brazil. They aren't in the flaps, are in the port itself

eclyptos · Mar 17, 2014

Tucasiqueira said:
The problem is that I bought in US, but I'm in Brazil. They aren't in the flaps, are in the port itself

Then you should go for international warranty from Sony Service, call them.

BTW, I think you confusing the reset button with the indicator. Trust me there is no any indicator. You can say this all day, trust me.

Tucasiqueira · Mar 17, 2014

eclyptos said:
Then you should go for international warranty from Sony Service, call them.

BTW, I think you confusing the reset button with the indicator. Trust me there is no any indicator. You can say this all day, trust me.

there are actualy 2. One near the sim slot and one in the sd card slot. It's a litte white retangle, just look to the bottom of the slots and you should see it

eclyptos · Mar 17, 2014

Tucasiqueira said:
there are actualy 2. One near the sim slot and one in the sd card slot. It's a litte white retangle, just look to the bottom of the slots and you should see it

Sorry, my Z1 is normal, your have to be special. There is no any indicator. Type on XDA "Z1 Indicators" and you will read about it more deeply. I am not new to this so stop telling me this crap.

gregbradley · Mar 17, 2014

http://talk.sonymobile.com/t5/Xperi...-the-water-indicator-on-Xperia-Z1/td-p/397501 from the Sony forum. It's not crap, the indicators are the white strips on the reverse of the flaps. They will turn red if your wet them. Try it if you don't believe me.

Sent from my C6903 using XDA Premium 4 mobile app

eclyptos · Mar 17, 2014

gregbradley said:
http://talk.sonymobile.com/t5/Xperi...-the-water-indicator-on-Xperia-Z1/td-p/397501 from the Sony website so it's not crap.

Sent from my C6903 using XDA Premium 4 mobile app

Hey Greg, I saw this page and sorry if I was rude in the last post but under my flaps there is not any kind of indicators, not even close. A picture of this indicators will help me to understand if I am wrong...

Xecu · Mar 17, 2014

Googling "Xperia z1 water indicator" reveals that there actually is at least 1 physical indicator. Maybe it's model-specific or there are just a lot lot of people with a misunderstanding.

Either way, you should go for the warranty and contact the Sony support.
Since its only your touchscreen that stopped working, chances are good that it's can be repaired by an independent phone repair center, but that would cost a bit.

Good luck

eclyptos · Mar 17, 2014

gregbradley said:
the indicators are the white strips on the reverse of the flaps. They will turn red if your wet them. Try it if you don't believe me.

I did. I took off the flap from micro SD and I drop water on it and still gray like new the first time. I can make a vid about this if someone don't believe..so?

aooga · Mar 18, 2014

My Z1s doesn't have any indicators under the flaps either. There might be one inside, but nothing on the flaps.

dakunclear · Mar 18, 2014

aooga said:
My Z1s doesn't have any indicators under the flaps either. There might be one inside, but nothing on the flaps.

Iono mine has then mind you I bought mine here in Canada

Sent from my C6906 using xda app-developers app

aooga · Mar 18, 2014

dakunclear said:
Iono mine has then mind you I bought mine here in Canada

Sent from my C6906 using xda app-developers app

Picture?

eclyptos · Mar 18, 2014

aooga said:
Picture?

+1

Tucasiqueira · Mar 18, 2014

The touch started waorking again, after 4 days not working! I coudn't be more happy

dlads · Mar 19, 2014

I've got the Z1 and theres no water indicators on mine either, could it be that the Z1S has them but not the Z1 ?

[Q] Touch stopped working!

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