How to get up to $100 credit on your Sprint bill !

mac01843 · Oct 28, 2012

bullz7210 said:
I'm on Sero premium and would like to know this too.

How can I call in and extend my contract for a year, then go buy the phone and still get a 2 year renewal price? That seems odd that they'd renew me for a year, give me money, then wave the year when I buy a new phone and sign me up for a 2 year contract instead, but let me keep the money?

SERO Premium!? How much off is that?

finalhit · Oct 28, 2012

i went on their online chat system asking about moving my upgrade date 4 days earlier. the lady i was talking to just offered me $100 per line for a 1 year extension out of the blue.

didn't have to bargain at all.

Sent from my Transformer TF101 using Tapatalk 2

B0nes424 · Oct 28, 2012

finalhit said:
i went on their online chat system asking about moving my upgrade date 4 days earlier. the lady i was talking to just offered me $100 per line for a 1 year extension out of the blue.

didn't have to bargain at all.

Sent from my Transformer TF101 using Tapatalk 2

I have been told that Sprint on occasion will offer an account credit for new customers who port their number from another carrier. I currently am sitting with Verizon and am fixed to lose my unlimited date when the note 2 is released. I would really LOVE if Sprint ran some sort of promotion lol.

ThisIsDanial@gmail.com · Oct 28, 2012

bullz7210 said:
I'm on Sero premium and would like to know this too.

How can I call in and extend my contract for a year, then go buy the phone and still get a 2 year renewal price? That seems odd that they'd renew me for a year, give me money, then wave the year when I buy a new phone and sign me up for a 2 year contract instead, but let me keep the money?

I'm on SERO Premium too and I have the same exact question !! Does getting the credit and the extension affect the upgrade renewal price?

Jocelyn · Oct 28, 2012

ThisIsDanial@gmail.com said:
I'm on SERO Premium too and I have the same exact question !! Does getting the credit and the extension affect the upgrade renewal price?

No it will not affect the upgrade in any way. You extend contract to October of 2013 for the $100 credit, then upgrade and extend contract to June of 2014 (20 months).

Here's my post with transcript - http://xdaforums.com/showpost.php?p=33344039&postcount=35

bullz7210 · Oct 28, 2012

Jocelyn said:
No it will not affect the upgrade in any way. You extend contract to October of 2013 for the $100 credit, then upgrade and extend contract to June of 2014 (20 months).

Here's my post with transcript - http://xdaforums.com/showpost.php?p=33344039&postcount=35

How do you know though that it doesnt extend you into a 3 year contract though? Did they say it wouldnt? Or when you bought the phone it told you when your locked into? Sorry, I'd really like to try this, I just really want the phone and dont want to screw up my eligibility. Ive been off contract since this summer.

Jocelyn · Oct 28, 2012

bullz7210 said:
How do you know though that it doesnt extend you into a 3 year contract though? Did they say it wouldnt? Or when you bought the phone it told you when your locked into? Sorry, I'd really like to try this, I just really want the phone and dont want to screw up my eligibility. Ive been off contract since this summer.

I have been with Sprint for a very long time (2001) and have successfully done this with my last few upgrades over the years. My contract expiration date changed to October 2013 after I received the credit and then to June 2014 (20 moths) after buying a Note II yesterday.
Contract renewals do not affect upgrade eligibility dates.

Photo 1 - Line received credit but has not yet upgraded

Photo 2 - Line received credit and upgraded to Note II yesterday

Fam Money · Oct 28, 2012

Shot down twice via chat and once on the phone. Damn, I want the note but have a hard time swallowing that $300 price tag. My contract isn't fulfilled until 12/18, could that be the reason why I'm being denied?

ThisIsDanial@gmail.com · Oct 29, 2012

Jocelyn said:
No it will not affect the upgrade in any way. You extend contract to October of 2013 for the $100 credit, then upgrade and extend contract to June of 2014 (20 months).

Here's my post with transcript - http://xdaforums.com/showpost.php?p=33344039&postcount=35

Thank you so much for clearing that up for me !! :victory:

sctwinslow · Oct 29, 2012

I also have been shot down twice from chat and once from phone. I have two lines that the contract has been fullfilled and two that are not and they told me none of my lines were eligible for a renewal credit/discount.

dallastx · Oct 29, 2012

I canceled a line that wasnt under contract and they didn't try to save me at all "shrug" Oh well their lost! I cancelled it and opened another line. That counts against their lines lost. But guess know one cares.

[Vann] · Oct 29, 2012

Been shot down quite a few times in chat over the past few days.

Each time they can't "find" an offer on my account. Apparently the "system" generates the offers.

Interesting... I am assuming most of you who were able to get the credit were out of contract? Any word on how long out of contract you were prior to calling in?

Mine expired this month and I am curious if they base it off of how long you have been out of contract.

Jocelyn · Oct 29, 2012

[Vann] said:
Been shot down quite a few times in chat over the past few days.

Each time they can't "find" an offer on my account. Apparently the "system" generates the offers.

Interesting... I am assuming most of you who were able to get the credit were out of contract? Any word on how long out of contract you were prior to calling in?

Mine expired this month and I am curious if they base it off of how long you have been out of contract.

Do people not like reading whole threads anymore? Here - http://xdaforums.com/showpost.php?p=33344039&postcount=35

My sister's contract ends Nov 1 and she was not eligible for the credit, whereas the other 4 lines (Mine and parents) all end Dec 1. This is info from three different Sero Premium accounts (My account with two lines, my parent's account with two lines, and my sister's account with one line).

Edit: I mentioned this in another post, but maybe it's age related? lol

madsquabbles · Oct 29, 2012

i was offered an "early upgrade" when i bought my phone today. it would have cost me $300 for the phone plus $225 for the 2yr extension (i'm 1yr into my contract). plus i had to sell back my gs2. so i could have gotten it for ~$400, but i don't want to extend the contract so i paid full price. hopefully i can get $150 for the gs2 if when i'm ready to commit to the gn2.

Serren · Oct 30, 2012

I was denied. I'm out of contract, 10+ years, no missed bills...

Not sure why they had nothing for me. The lady said my billing cycle will update on the 9th and something might open up then. Lame.

Wishkah420 · Oct 30, 2012

I managed to get $100 credit to my primary line on the 2nd phone call but I kinda had to be a jerk and was on the phone for an hour between the 2 calls. They told me they could only credit the primary line. I'm gonna try again tomorrow to get it on my wife's line, if I can swindle a $200 total credit out of em I'll be upgrading to the Note 2 instead of paying my bill next month, just holding off till black Friday in hopes of a buy one get one deal.
My dad already has the Note 2 and he brought it over last night so I could root and rom it for him. I must say it's an amazing device. I'm assuming HDMI out works through the microusb? I couldn't get roam control to work on it but I did get Swype installed and functioning, must say swype turned out great just needs themed!!!

Well, back to lurking this forum for another couple weeks until I get the phone, can't wait to see how development progresses. I'm hoping development here is as strong as it is for my 2yr old Epic. Can't wait to see a .tar and custom kernels over here!!!

- Sent from a 2 year old EOL phone running Jelly Bean with a keyboard! -

Serren · Oct 30, 2012

After I gave them all my details, here is funny Chat log:

Seth T.: Thank you for contacting Sprint. While I access your account information, can you please provide more details about why you're chatting with us today?

Customer: I am out of contract and was thinking about getting a new phone with Sprint or Verizon. Do you have any credits you might be able to give to a loyal customer to stick with Sprint. Like if I extend my contract for another year?

Customer: Or even a phone upgrade credit?

Seth T.: Steve, If the line is up for the upgrade then customer gets a new phone for the line at online price. At Sprint online price of the phone is the most discounted price. The contract automatically gets renewed on the line with the phone upgrade.

Seth T.: We don't give any other credit for the contract renewal.

Seth T.: Earlier we use to offer credit on the account for the contract renewal if the line is up for the upgrade and contract is over but cust. doesn't want to get a new phone and only want to renew the contract.

Seth T.: Right now there is no such offer.

Customer: Well I guess my co-worker lied to me as he got a credit for $40 off for 4 months...

Seth T.: Steve, believe me there is no such offer.

Customer: Ok. Thanks anyway.

Seth T.: You are welcome. Is there anything else I may assist you with ?

Customer: Yeah, get 4G in Sacramento.

----------------------------------------------------------------------------------------------------------------------------------------------------------

That was it. He never responded back. I'll call and try again tomorrow.

Tbonekilla · Oct 31, 2012

Threaten to pay your ETF or cancel your line do to discriminatory credit practices. BAM you get account services. She didn't give me $100 credit but gave me $55 credit per month for 4 months. Works for me. No contract extension either.

I think its total BS they cant tell you why you dont qualify for something but other people do.

ycats · Oct 31, 2012

I'm thinking of adding a line to our family account to get the Note-2, if I do, can I ask for that $100 discount?

hitdog44 · Oct 31, 2012

ycats said:
I'm thinking of adding a line to our family account to get the Note-2, if I do, can I ask for that $100 discount?

Just chatted with someone from Sprint and they said they were not running any renewal promotions and they can do a one time credit of $10. I will try back again in a few days to see if there are any new offers for November. I am also eligible for an upgrade and waiting to get the Note II.

How to get up to $100 credit on your Sprint bill !

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