[Q] Unable to register phone to the Telus network. How do I fix the problem?
I recently purchased a brand new Telus HTC One off someone on Kijiji, and today I tried to activate the SIM card and register it on the Telus network. In hindsight, I should have activated the phone first with the stock ROM, but I didn't want to activate it before I got my case which took a couple of weeks to arrive. During that time I experimented with a few different ROMs, but failed to make a backup of my original stock ROM.
Thinking the SIM card was bad, I purchased another new one today, but I'm still receiving the same results.
Every time I try to register the phone to the network with the new SIM card, I receive the following error messages.
Phone Information > Turn off radio > press the option twice
Settings > Mobile Network Settings > Network Operators > Search Networks
Settings > Mobile Network Settings > Network Operators > Select Automatically
Does anyone know how to get around this issue?
Does anyone have a backup of the stock Telus ROM and recovery image they'd be willing to share, so I can restore back to the original state?
Please let me know.