Official ASUS Thread - ICS Update on TF101 (20-Mar-2012)

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knoxploration

Senior Member
Apr 23, 2011
3,612
658
jtrosky said:
Hmm, maybe that is the difference then - I've never had more than one gmail account defined in the Gmail app. I use Gmail for my personal account and the stock "Email" app for my work account - that's it.

Are the other folks with serious Gmail stability issues using multiple gmail accounts?
Click to expand...
Click to collapse

I wouldn't term my Gmail issues "serious", but I have some minor issues (occasionally closes without warning or a force close dialog, frequently doesn't load new posts, doesn't mark them as read after I've read them [either in-app, on gmail, or both], or simply doesn't load things when I tap on them).

I have only two accounts configured in Gmail; my primary which is used quite a lot (up to a dozen or two emails a day; lots of categories), and a secondary that gets maybe a few emails a week (very few categories).

Neither are set to sync very many email categories.
 
M

msaraiva

Senior Member
Oct 28, 2007
273
93
jtrosky said:
It depends who you ask... Go look through the thread (can't remember how to spell his name!) - there are MANY reports of RR, SOD and deep-sleep issues, even with that custom kernel. Then you get into which of the 20 versions you need to use to get things to work, etc.... Certainly not a solution for all.

Definitely not a "fact" that it works for everyone.

Don't get me wrong, I appreciate his efforts and it *may* solve these issues for some people, but it's definitely not a "solution" to this problem.

Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse

Sorry, man, but you're complicating things that are pretty simple. There's no "20 versions" you need to use. Just grab the latest one. And i don't see those "MANY reports" you keep shouting about.

You have three options:

1. Wait for ASUS to fix it (Not an option for me, since i need the tablet fully functional).
2. Flash a custom kernel and see if the problem is gone. What do you have to lose?
3. Try to return the tablet (Not an option for many people, because of expired warranty or not so friendly consumer laws)

It seems you've decided to stuck with number 1. Your choice, but there are others...

knoxploration said:
It's actually pretty commonplace to lose warranty (or at least, have manufacturers claim you're no longer warranted, and to have to fight them) immediately that you install non-standard software. Some even lock their firmware, and require you to agree to your warranty being voided before it can be unlocked and flashed. (eg: HTC.)
Click to expand...
Click to collapse

Well, that's not the case with the Transformer, and since this is the device we're discussing here, it's still a valid solution.

Now back to topic...is it me or 9.2.1.24 does feel faster? But there are still graphic glitches...
 
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M

mribeiroap

Senior Member
Oct 29, 2010
96
16
msaraiva said:
Sorry, man, but you're complicating things that are pretty simple. There's no "20 versions" you need to use. Just grab the latest one. And i don't see those "MANY reports" you keep shouting about.

You have three options:

1. Wait for ASUS to fix it (Not an option for me, since i need the tablet fully functional).
2. Flash a custom kernel and see if the problem is gone. What do you have to lose?
3. Try to return the tablet (Not an option for many people, because of expired warranty or not so friendly consumer laws)

It seems you've decided to stuck with number 1. Your choice, but there are others...



Well, that's not the case with the Transformer, and since this is the device we're discussing here, it's still a valid solution.

Now back to topic...is it me or 9.2.1.24 does feel faster? But there are still graphic glitches...
Click to expand...
Click to collapse
So... you're saying that flashing the tablet, installing custom roms and wtv is totally fine for asus? Won't it void warranty? What if you brick it? Do they flash it for you again?
 
L

Lakitu7

Member
Jul 19, 2008
14
2
I seem to not be remotely as upset as most of the people here. Perhaps there is a silent majority that is actually happy with the device.

I went Guevor's 17 after I had my device for about a week. It's a refurb, so I had no real warranty anyway. Since then I've had one reboot in three weeks.

Gmail and calendar do crash sometimes. That's my one issue. I have three accounts; one for work. It is syncing a large number of messages (default: all folders, last 30 days).

I recommended that my mom (who is about as non-techie as one can be) buy a tf101 because she is a painter and wanted something that can zoom in as far as possible on photos with as much resolution as possible. Unlike the ipad, android has no 4.2MP resolution limitation on photos, so despite being wary of the problems with it and higher tech skill requirements, I said to buy one. It's been a week and a half and she's had not one reboot or problem with it, despite being on stock everything. She totally loves it.

I'm disappointed with how Asus has been handling the situation, sure, but I'm happy with my device.
 
J

jtrosky

Senior Member
May 8, 2008
3,901
1,153
Lakitu7 said:
I seem to not be remotely as upset as most of the people here. Perhaps there is a silent majority that is actually happy with the device.

I went Guevor's 17 after I had my device for about a week. It's a refurb, so I had no real warranty anyway. Since then I've had one reboot in three weeks.

Gmail and calendar do crash sometimes. That's my one issue. I have three accounts; one for work. It is syncing a large number of messages (default: all folders, last 30 days).

I recommended that my mom (who is about as non-techie as one can be) buy a tf101 because she is a painter and wanted something that can zoom in as far as possible on photos with as much resolution as possible. Unlike the ipad, android has no 4.2MP resolution limitation on photos, so despite being wary of the problems with it and higher tech skill requirements, I said to buy one. It's been a week and a half and she's had not one reboot or problem with it, despite being on stock everything. She totally loves it.

I'm disappointed with how Asus has been handling the situation, sure, but I'm happy with my device.
Click to expand...
Click to collapse

So you are happy with your device rebooting on it's own every three weeks?? I guess we have different expectations.... It should not reboot at ALL!

This just goes to prove my point that even the guevor kernel still has RR's, etc...

Sent from my Transformer TF101 using Tapatalk 2
 
B

BigBlueEdge

Senior Member
Apr 6, 2010
69
10
simonr43 said:
I may have the wrong end of the stick here, but that link isn't to how to do a cold boot, its how to do a factory reset which will wipe all your data. If you can't get the process right how do you expect non-tech users to be confident in finding and following the right instructions?
Click to expand...
Click to collapse

Cold boot is called out in a section in that list of instructions.

---------- Post added at 12:21 PM ---------- Previous post was at 12:20 PM ----------
msaraiva said:
Huh? I don't get it. Battery life is the same or better than stock, since the tablet deep sleeps.
Click to expand...
Click to collapse

I thought that the ROM you mentioned eliminated the RR problems by not allowing deep sleep. I've heard mention that battery life is worse with that one because of it.

Rob
 
J

jtrosky

Senior Member
May 8, 2008
3,901
1,153
msaraiva said:
Sorry, man, but you're complicating things that are pretty simple. There's no "20 versions" you need to use. Just grab the latest one. And i don't see those "MANY reports" you keep shouting about.

You have three options:

1. Wait for ASUS to fix it (Not an option for me, since i need the tablet fully functional).
2. Flash a custom kernel and see if the problem is gone. What do you have to lose?
3. Try to return the tablet (Not an option for many people, because of expired warranty or not so friendly consumer laws)

It seems you've decided to stuck with number 1. Your choice, but there are others...



Well, that's not the case with the Transformer, and since this is the device we're discussing here, it's still a valid solution.

Now back to topic...is it me or 9.2.1.24 does feel faster? But there are still graphic glitches...
Click to expand...
Click to collapse

Actually, no - I'm not doing #1 - I'm working on my own solution (Frankenformer), which so far, has been stable for me.... I was however, beta testing for Asus for the past few weeks to benefit EVERYONE. And I'm certainly not "shouting" about anything - if you *really* don't see the reports of RR's, etc with the guevor kernel, let me know - and I'll point them out to you.

Regarding the latest version, there *are* people saying that the latest version is causing deep-sleep problems. Others recommend 17b, some 17c, etc - you get the point? It is not a solution for everyone and certainly not a solution for the less tech-savvy...

Sent from my Transformer TF101 using Tapatalk 2
 
K

knoxploration

Senior Member
Apr 23, 2011
3,612
658
msaraiva said:
Well, that's not the case with the Transformer, and since this is the device we're discussing here, it's still a valid solution.
Click to expand...
Click to collapse

For a minority of people who have older tablets that are nvflashable, maybe. (But have you personally got experience with returning for warranty repair a tablet that has a third-party ROM flashed on it? If not, what are you basing your guess on?)

---------- Post added at 01:35 PM ---------- Previous post was at 01:31 PM ----------

And I have a feeling his mum's sentiment will likely be changing in the not too distant future, unless he installs a custom ROM for her too. It's not uncommon to get a week or so's grace period before the problems start...

And saying everything's fine because you installed a third-party ROM that had less problems (but still had problems) is frankly not helpful. You shouldn't have to install a third-party ROM to get a halfway-stable device. It should be stable out of the box.
 
sbiriguda

sbiriguda

Senior Member
Feb 3, 2011
307
155
L'Aquila
Here we go again... Asus Italy just fell back into hard denial mode, telling people who experience problems with .24 that those are "isolated issues" and that they should file a support request (yeah, sure, an RMA is going to fix a goddamn issue with a system library...).

Guess I'll start nagging my seller for a full refund, I don't see any solution for the foreseeable future (and since my TF101 is not nvflashable, I won't go down the custom ROM/kernel route, I'm still well under law-mandated warranty).
 
J

jtrosky

Senior Member
May 8, 2008
3,901
1,153
That is bad news indeed... However, going by their recent posts, they'll probably change that statement in the near future - I love how they determine that the issues are "isolated" when the update has been out for a whopping 2 days??

EDIT: I would challenge Asus to send me another loaner unit (they can pick the unit again) and see if the issues affect that unit as well.... I'm convinced that it would, just like the first loaner unit that they sent me!


Sent from my Transformer TF101 using Tapatalk 2
 
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anarox

anarox

Senior Member
Jan 26, 2012
179
26
jtrosky said:
That is bad news indeed... However, going by their recent posts, they'll probably change that statement in the near future - I love how they determine that the issues are "isolated" when the update has been out for a whopping 2 days??

EDIT: I would challenge Asus to send me another loaner unit (they can pick the unit again) and see if the issues affect that unit as well.... I'm convinced that it would, just like the first loaner unit that they sent me!


Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse

Not to be a douche but I havent had a reboot since .17 was upgraded to .21.
Sleep of death is maybe once every 4 days. Im convinced its depended on apps.

No wakelock installed. No airplane lock.

My device is pretty much stable now compared to .17 where I had sleep of death everytime I put down the tablet.
Status: functional with minor recurrence

Skickat från min Transformer TF101 via Tapatalk 2
 
just lou

just lou

Senior Member
Dec 8, 2010
2,086
733
New York
CalvinH said:
It seems to me that battery life is better with .24, but I need some more time to be sure on this.
Click to expand...
Click to collapse

I've been using CPUSpy to monitor my tablet for reboots during sleep. So far, so good with .24. Anyway, I think the better battery life may be due to the tablet using the minimum 216MHz speed more often than with the previous firmwares. Although it's been less than 2 days, my % @ 216MHz seems much higher than what it was with .21.
 
J

jtrosky

Senior Member
May 8, 2008
3,901
1,153
anarox said:
Not to be a douche but I havent had a reboot since .17 was upgraded to .21.
Sleep of death is maybe once every 4 days. Im convinced its depended on apps.

No wakelock installed. No airplane lock.

My device is pretty much stable now compared to .17 where I had sleep of death everytime I put down the tablet.
Status: functional with minor recurrence

Skickat från min Transformer TF101 via Tapatalk 2
Click to expand...
Click to collapse

Again, is that supposed to be good news (sleep of death every 4 days)?? It is certainly not stable by any means!

I think some of our expectations have been lowered tremendously since ICS was pushed!

You shouldn't get SOD at all!

Sent from my Transformer TF101 using Tapatalk 2
 
M

mribeiroap

Senior Member
Oct 29, 2010
96
16
Just installed 24. Lets see how different it is... will go with my normal routine: games, internet, gmail and dev

Sent from my Transformer TF101 using XDA Premium HD app
 
anarox

anarox

Senior Member
Jan 26, 2012
179
26
jtrosky said:
Again, is that supposed to be good news (sleep of death every 4 days)?? It is certainly not stable by any means!

I think some of our expectations have been lowered tremendously since ICS was pushed!

You shouldn't get SOD at all!

Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse

This is modified android on non standaridzed hardware. Get the ipad brother if you can't live with these problems. I can live with the sleep of deaths aslong as I have great battery time, torrenting, open filesystem and pdf reading.

Lower your expections, there is no other choice than living with the problems. How many sod and rr are you having?
Do you have force gpu enabled?
Installed chrome browser or/and facebook app? If yes uninstall. Infact uninstall extra browsers. Stock is pretty awsome if you setup a cache cleaning system.
Do you have a cache clearing app setup that removes all cache regulary? If not get app cache cleaner
Are you using app killers? If yes uninstall.




Skickat från min Transformer TF101 via Tapatalk 2
 
J

jtrosky

Senior Member
May 8, 2008
3,901
1,153
anarox said:
This is modified android on non standaridzed hardware. Get the ipad brother if you can't live with these problems. I can live with the sleep of deaths aslong as I have great battery time, torrenting, open filesystem and pdf reading.

Lower your expections, there is no other choice than living with the problems. How many sod and rr are you having?
Do you have force gpu enabled?
Installed chrome browser or/and facebook app? If yes uninstall. Infact uninstall extra browsers. Stock is pretty awsome if you setup a cache cleaning system.
Do you have a cache clearing app setup that removes all cache regulary? If not get app cache cleaner
Are you using app killers? If yes uninstall.




Skickat från min Transformer TF101 via Tapatalk 2
Click to expand...
Click to collapse

No, no, no (to all of your questions). I was running completely stock .24 (was a beta tester for it!) - it ran great for abut 5 days or so and then the problems started to appear and I couldn't go 24 hours without issues.

No Chrome, no force GPU, no facebook, no cache clearing app and no app killers. No root for that matter!

Honeycomb ran just fine on the exact same device! You are letting Asus off WAY to easy!!

There are other options - let users return to Honeycomb!! It was stable!

Other than that, I've been working on my own solution (frankenformer) - time will tell - so far over 2 days with no issues...

But lowering my expectations is NOT one of those options!!

Sent from my Transformer TF101 using Tapatalk 2
 
anarox

anarox

Senior Member
Jan 26, 2012
179
26
jtrosky said:
No, no, no (to all of your questions). I was running completely stock .24 (was a beta tester for it!) - it ran great for abut 5 days or so and then the problems started to appear and I couldn't go 24 hours without issues.

No Chrome, no force GPU, no facebook, no cache clearing app and no app killers. No root for that matter!

Honeycomb ran just fine on the exact same device! You are letting Asus off WAY to easy!!

There are other options - let users return to Honeycomb!! It was stable!

Other than that, I've been working on my own solution (frankenformer) - time will tell - so far over 2 days with no issues...

But lowering my expectations is NOT one of those options!!

Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse

I could give a damn about asus. They are in my book of never buy again. But im not helping my sanity by wishing for things that will never happen. Its okey to let some steam off at the forums but just dont let it get undet your skin.

Once per every 24 h is rough. Don't let your tablet sleep without going to homescreen first.

And the app cache cleaner is a must for overall stability. Stock browser gathers over 60 mb cache in one web session. App cache cleaner also has an option for clear cache on exit for all apps

Skickat från min Transformer TF101 via Tapatalk 2
 
J

jtrosky

Senior Member
May 8, 2008
3,901
1,153
anarox said:
And the app cache cleaner is a must for overall stability. Stock browser gathers over 60 mb cache in one web session. App cache cleaner also has an option for clear cache on exit for all apps

Skickat från min Transformer TF101 via Tapatalk 2
Click to expand...
Click to collapse

Again, I would have to disagree - I didn't have to run an "app cache cleaner" in Honeycomb, and the stock browser wasn't much different. If it is such a 'must' then Asus would have/should have provided it already.

I think that the problem IS resolvable and I will continue to work towards that.

Simply accepting that a device is not stable is just not an option for me!

But, hey, to each their own - if you are happy with what you have, that is your choice! :)

Sent from my Transformer TF101 using Tapatalk 2
 
S

ssl123

Senior Member
Feb 18, 2012
185
48
Honeycomb was not stable until later versions. Patience, my friends, I still have faith that things will work out in the end. When I bought my Transformer, I was deciding between it and the Galaxy Tab 10.1. I chose the Transformer because ASUS has shown that they will continue to support and update their firmware, whereas Samsung has shown us the opposite. This is one of the drawbacks of having early updated firmware. The Galaxy Tab still does not have ICS. I also have a Lenovo K1, and it too is still waiting for ICS. If this is indeed a Tegra2 issue because of Nvidia drivers, we are "testing" for all of the other Tegra2 devices out there. In the end, is it better to have a taste of ICS than to never have had ICS at all?

On the e-mail apps side of things, something interesting happened with my ASUS e-mail app earlier today. I had just updated to .24 last night. While going from reading one e-mail to opening another, the entire e-mail list was wiped out and went to zero messages and then the app started downloading all of my e-mails again from scratch. I don't know if that was by design, perhaps in the event of corruption of the message database, or not. I'll have to see if this happens again. It's still better than having the e-mail app crash altogether and not work again until a full reboot.

I haven't had the Gmail app crash yet, but again I only updated to .24 last night. I was one of the ones who has Gmail crashes, and I do have more than one Gmail/Google account set up on it. That seems like a possible commonality right now amongst Gmail problem sufferers.
 
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  • 85
    Gary Key
    Gary Key
    Hi,
    We have not been able to replicate the battery drain and random reboot issue that several users have reported after the ICS update and subsequent firmware updates.

    As such we are looking for a few volunteers here to run a custom logging problem and report back their results. The system needs to have either the random reboot or battery drain issue and cannot be rooted.

    If you are willing to run this logging problem (very much appreciated) then please PM with the following information.

    Name
    Email Contact Information
    Serial Number
    Problem Description

    Sincerely,
    Gary

    Update -
    I will start sending out the logging file and instructions to the test group tomorrow.
    The logging tool simply captures low level OS routines that might lead us to the source problem.

    3/21/2012 Update -
    The logging tool was delivered to the first control group tonight. I will send the tool to the second control group tomorrow. Thank you for your assistance and replies.

    3/26/2012 Update -
    Thank you for your assistance and log reports. R&D is working on them feverishly right now. I will send out the tool to a third control group shortly.

    4/2/2012 Update -

    First off, thank you for your assistance and log reports. We are still investigating root causes for some of the problems. As such, personnel from the three control groups might be contacted directly for a system replacement so we can further investigate the lockup problem. I will have an update later this week.

    4/9/2012 Update -

    Thank you for the continued log reports. We are working through all the data now within R&D and at NVIDIA/Google. As soon as I have word on a Firmware update I will post it here.

    4/18/2012 Update -

    We sent out a beta Firmware release to a few users for testing. So far, it has solved the problems these users have experienced but I am still waiting on a couple of test updates. We also received back a unit that had the random lockup and screen corruption problem and so far after 22 hours of testing no problems. If the balance of the test updates are positive, we will get this build qualified and releases ASAP.

    4/24/2012 Update -

    9.2.1.21 will roll out today in North America. This release addresses several of the random reboot and lock problems reported by a few users after upgrading to ICS. It also provides new functionality with WiFi-Direct, Unzip in File Manager, Restore Tab function in the Browser, and general performance/stability tweaks. Although we had a high success rate in the beta testing phase in solving the random reboots, there were a couple of users who still experienced it during deep sleep mode. We are having those systems returned to us for further analysis and regression testing with their particular setups.

    5/3/2012 Update -

    We will release 9.2.1.24 into beta testing shortly. This firmware contains new NV code based upon the beta test group who still had issues with .21. I will provide updates once the firmware goes out to the beta group but it did fix returned units that experienced random lockups after .21.

    5/9/2012 Update -

    I have been out with pneumonia but will have messages forwarded to the Customer Care Team. The .24 release is in final qualification testing and will be released shortly.

    5/10/2012 Update -

    The .24 release is approved and will be released in the near future.

    5/14/2012 Update -

    The .24 release should go to FOTA later today or early tomorrow. Please shutdown and perform a cold boot after updating.

    5/15/2012 Update -

    Bad news, Google has changed their CTS qualification requirements on firmware so the .24 release is delayed for a couple of days. We have asked for an exception to release earlier, especially since it already passed qualification testing.

    5/16/2012 Update -

    The .24 release should go to FOTA very shortly. :)

    5/22/2012 Update -

    Sorry for the delay, tried not to die from pneumonia last week after a relapse. :) I will start answering general questions again today and forwarding CSR events to the Service Team. Good news is that we have hired a full time employee to assist our Tablet owners in the Android centric forums. His name is Tien Phan and he is available here under the user name Asus_USA. He is part of our new Customer Loyalty Group and will be taking over forum coverage and assisting our valued customers. I will still be around, especially to handle technical problems and coordinate with Engineering until Tien is completely up to speed. However, as always, if you run into a problem that is not solved by our Service Group please feel free to contact me.

    5/31/2012 Update -

    We are working on another release with updated code from NV/Google. I will be in Taiwan next week to discuss this version and once a beta is available we will release it to a small group of testers. So far, this updated code based has worked extremely well on the TF201/TF300 in beta testing. As soon as I have an update it will be posted.

    6/11/2012 Update -

    We received additional code enhancements from NV/Google while I was in Taiwan last week. We will create a beta update shortly for testing and hopefully the next firmware update will occur in the next two weeks. I/O and Thread priority changes are the top two items and will address ANR and Sleep issues, however, still testing various application loads as some applications do not want to play nice with thread overrides. ;)

    7/4/2012 Update -

    New .27 Firmware is released and addresses browser and ANR problems among other items. As always, after the update is complete, clear browser and system caches, shutdown and then power up.
    View
    14
    A
    Asus_USA
    Hello TF101 users

    If you are still experiencing SOD or RR after updating to .24, please send me a PM. When sending a PM, please provide some brief details along with the following information:

    - SOD, random reboots, or both.
    - Observed uptime before issues or how often they happen.
    - If you are stock, rooted, flashed ect.
    - best contact e-mail

    Also, if you have a bug report you'd like to submit, I am working on gathering them up to send to HQ for analysis. Please PM me also.

    Tien
    View
    10
    SavCom
    SavCom
    carpe_k9 said:
    On the other end of things, my .27 unit is still absolutely fine @stock. Just watched the end of a movie, then played a little bit of a game, then sat and listened to music while I waiting for my laundry to be done, all while using my bluetooth stereo headset. No problems whatsoever.
    Click to expand...
    Click to collapse

    DeanONH said:
    I've had it with ICS.

    I am running stock rooted on my B90. I found .24 quite stable with wifi disabled during sleep. I find .27 more unstable and now I am experiencing problems with GMail & Maps where I had none before. No ICS version is as stable as HC was. I want HC back. ICS has no advantage for me that justifies the aggravation.

    I am not interested in custom ROMS or kernals. I've got better things to do than chase that **** around.

    Asus, give me HC back, now!
    Click to expand...
    Click to collapse

    wingzero2085 said:
    Well, that didn't take long. Not only did my husband's TF101 RR once already, but my games have begun to crash like before and yesterday evening, my WiFi cut out requiring a reboot to get it back, just as it has been doing on .24. *sigh* So much for "fixes", Asus. Oh, and the hubby's TF101 also lost sound already, too.
    Click to expand...
    Click to collapse

    well that's nice and consistent....

    For my part, when the tablet is alive and working, .27 seems good and stable and better than .21 and .24. No crashes, just one case where Dolphin stopped responding - and that was a failure on the wireless signal where I was using the tablet.

    I do, however, have an issue regarding the device sleeping. I can only wake the device by a long-press of the power switch and it does seem to drain the battery excessively too.

    Asus & Gary: I'm sorry about your impressions about people's responses here but you are largely the cause of this harsh language by your lack of communication. There are two activities that are crucial to the management of any problem - be it IT related or not. One activity is obviously the activity needed to fix the problem and you clearly have people working on this, albeit without apparently considering a roll back to Honeycomb.

    And then there is the communication. This in many ways is the more crucial activity and it is here that you have been weaker than you should have been. You may disagree, but let me put this in perspective:

    Ask yourselves
    • How much communication has there been about your new products?
    • How much communication has there been about this issue?
    • What channels do you use to communicate to your NEW customers
    • What channels have you used to communicate to your TF101 users?

    I follow you on Twitter, Facebook and here. I look at your Asus web site, I am a 'VIP' on your system. The communication about this issue has been woeful. This is why you now have angry users, not because you've not fixed it, but because you seem to be ignoring it - and therefore us.

    Let's look at the news on your Global site today:
    ASUS Global said:
    The ASUS Transformer Pad Design Story
    2012/06/25
    Always at the forefront of technology, ASUS has proven with its Transformer Pad family of tablets that they are in tune with what consumers require from their mobile devices. Launched in March 2011, the Eee Pad Transformer showed ASUS' ingenuity and innovative thinking with the Mobile Dock design...
    Click to expand...
    Click to collapse
    Really? In tune? Come on. Prove to me, prove to us all that this is true. Give us HC back. Come up with a communication strategy that lets us know what is happening, regularly. Until you do, until you realise that the world is not just made up of 'new sales' but also of 'existing users' who you have already won to your cause. Remember, a bird in the hand is worth two in the bush.

    Asus. We are all part of the same team here. The ball has been passed back to you, you have an open goal in front of you, do you score? Do you miss? Or do you pass it back to us and give up?

    Your call.
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    sbiriguda
    sbiriguda
    vicw said:
    Gary's note in post #1 says to do it after the update.. Seriously doubt it makes a whit of difference.
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    It doesn't, it just shows that they don't have a fscking clue on how their own product works.

    This is what happens during an OTA update:
    1. DMClient writes the dlpkgfile and the commands for recovery in /cache
    2. DMClient updates the boot parameter partition to force a boot in recovery mode and reboots the system
    3. the boodloader cold boots the current recovery kernel image from partition SOS
    4. the recovery kernel image runs init which transfers control to recovery
    5. recovery picks up the parameter file from /cache, then unpacks and verifies the dlpkgfile
    6. recovery runs the updater-script which in turns verifies the integrity of the target system (if you modified some key files it will bail out and show the red exclamation mark), applies patches, extracts new files, resets all permissions (that's where you lose root access :rolleyes:), flashes the blob to the staging partition, wipes the Dalvik cache, clears the boot parameter partition and then reboots the system
    7. the bootloader picks up the blob from the staging partition, verifies its layout and rewrites the partitions specified in its header (for a .21->.24 OTA this means EBT, SOS and LNX - bootloader, recovery and main kernel image)
    8. the bootloader restarts itself to pick up the new partition layout and/or a new version of itself
    9. the bootloader cold boots the main kernel image from partition LNX
    10. the system boots normally up to AndroidRuntime startup, at which point dexopt is started up on all user apps to rebuild the Dalvik cache
    11. end of the update process :)
    As you can see, a cold boot before or after upgrading is absolutely pointless because both are going to happen anyway (it's the way the bootloader works when switching between recovery and main kernel - it always performs a cold boot).
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    S
    ssl123
    This thread started under a spirit of cooperation. It had since devolved into one of confrontation. Now we are trying to lift the discourse back to cooperation once again. Change is often hard fought, and the natural tendency of things is to fall and degrade. And, let's face it, the levels of people skills here can vary widely. Let's not give into temptation and regress again now into personal arguments. We need to look forwards and ever upwards, together.

    It is, of course, ASUS's responsibility to provide a solution to this problem, and I still expect no less from ASUS. Let that be clear. None of us on XDA caused it, and none of us on XDA can fix it [Nvidia closed source drivers]. Some "solutions" on XDA help mask it, but masking it is not a fix nor does that help the greater non-XDA TF101 ownership at large. It would be morally and ethically reprehensible for ASUS to leave the TF101 ownership in this state - but I still have faith that they will do the right thing. I have faith that their people, Gary Key and Tien Phan, are good men, honorable men, trying to do the right thing to the best of their capabilities and positions. Gary has proven to me, by the speed and content of his last in-thread response, that he does read this thread, and I commend him for that. He has not abandoned this issue, despite the various levels of discourse, and I do trust he will persevere until he ultimately brings us the solution we need.

    The major culprit in front of us has been identified: it is the "out of memory" issues being kicked up by Nvidia OpenGL. We need someone within ASUS championing our cause, and that person can only be Gary. However, Gary does not go about this alone. Many of us in this thread are still very willing to cooperate. Gary only needs to tell us what he needs from us, what he needs us to do, who he needs us to call and harass, etc. Please, by all means, use us if we can help at all. All I ask is that we please try our best to reach the solution soon and to pursue it with renewed vigor. We are all getting a little bit restless over this, and the tide can't be held back forever.
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