I can't open my HTC chacha mobile
I have a very big issue in my sister's mobile and i can't solve it.
she was sleeping and when she waked up, she found that her mobile didn't open and we thought that we need to charge it, but when we connect the charger the power led is blinking and the mobile doesn't open any more
and i noticed that in the dark part of the screen, there is a light red color appears when i connect the charger
i thought it might be a problem in the battery but we tried another one and we still have the same problem, and i tried to press volume button + power button, but it didn't open
BTW the mobile is new, bought it 3 month ago, and i did,t try to download any sw on it yet.
any one can help us please .
thanks a lot