Unable To Remove Lock Screen/PIN

UberSlackr

Senior Member

Apr 5, 2012

329

52

• Apr 10, 2014

• #1

I'm not able to disable the PIN (or any security based lock screen; Password, Pin, or Pattern) and set the phone to just "Lock Screen" or even "No Lock Screen." The Face Unclock feature is also not available.

How do I remove the PIN (without a factory reset?)

 

D

dneiding

Member

Jul 4, 2009

23

4

• Apr 11, 2014

• #2

UberSlackr said:

I'm not able to disable the PIN (or any security based lock screen; Password, Pin, or Pattern) and set the phone to just "Lock Screen" or even "No Lock Screen." The Face Unclock feature is also not available.

How do I remove the PIN (without a factory reset?)

Click to expand...

Click to collapse

Are you connected to a corporate Exchange email account? If so, I think the Exchange admin can require the lock screen and not let you turn it off.

 

Pauls57

Senior Member

Apr 2, 2014

482

91

71

Buffalo

• Apr 11, 2014

• #3

dneiding said:

Are you connected to a corporate Exchange email account? If so, I think the Exchange admin can require the lock screen and not let you turn it off.

Click to expand...

Click to collapse

+1 This happened to me on my last phone, built in policy in MS Exchange. I think if you delete the account, you can get the options back.

 

UberSlackr

Senior Member

Apr 5, 2012

329

52

• Apr 11, 2014

• #4

dneiding said:

Are you connected to a corporate Exchange email account? If so, I think the Exchange admin can require the lock screen and not let you turn it off.

Click to expand...

Click to collapse

Only company email account used on the account is accessed through Gmail.

The "Lock Screen" was the selected option, until I tested out the PIN. But then when I went back into setting, Lock Screen and the other two were greyed out. So I can't remove the PIN now.

 

andrewnelson

Senior Member

Feb 5, 2014

384

24

Dhaka

• Apr 11, 2014

• #5

Only company email account used on the account is accessed through Gmail.

 

chief

Senior Member

Nov 15, 2012

282

41

• Aug 3, 2014

• #6

It's because you locked the microSD card. I had the same thing right now with LG G2 Mini

 

J

jpinsl

Senior Member

May 1, 2008

171

32

• Aug 3, 2014

• #7

See if any of these will work for you
http://en.miui.com/thread-5684-1-1.html

 

• 

Reactions: Chozha

chief

Senior Member

Nov 15, 2012

282

41

• Aug 4, 2014

• #8

it's for rooted devices and I'm not rooted. just delete the micro SD protection

Sent from my LG-D620 using XDA Free mobile app

 

EdCarden

Senior Member

Feb 4, 2014

79

10

Chesapeake, Virginia

www.pushcomedytheater.com

• Aug 4, 2014

• #9

How do you delete micro SD protection? Can this be done without formatting the card?

 

chief

Senior Member

Nov 15, 2012

282

41

• Aug 5, 2014

• #10

Of course, because you do not format it. Settings/security/decrypt SD card storage.
of course that option will be shown if you encrypted the card before

I think that also works with phone encrypt so maybe that's why you can't delete pin


Sent from my LG-D620 using XDA Free mobile app

 

C

ChrisNee1988

Senior Member

Nov 2, 2010

594

72

• Aug 5, 2014

• #11

Do you have foxfi certificate installed?

Sent from my HTC6525LVW using Tapatalk

 

chief

Senior Member

Nov 15, 2012

282

41

• Aug 5, 2014

• #12

ChrisNee1988 said:

Do you have foxfi certificate installed?

Sent from my HTC6525LVW using Tapatalk

Click to expand...

Click to collapse

i did not install anything.

 

W

wilkinsonsm4

New member

Nov 6, 2014

2

0

• Nov 7, 2014

• #13

Did you ever solve the phone lock problem?

I have the same problem as the one you've described in this thread. Did you ever come to a solution on this one?

 

MrRedPants

Senior Member

Nov 26, 2009

126

24

• Nov 25, 2014

• #14

Settings - security - crecredentials storage - clear credentials

Worked for me

 

• 

Reactions: mysticpass, Jennan and jackie08

J

jackie08

Senior Member

Feb 24, 2011

87

10

Asheville NC

• Nov 28, 2014

• #15

me 2

This also just worked for me thanks

​

MrRedPants said:

Settings - security - crecredentials storage - clear credentials

Worked for me

Click to expand...

Click to collapse

 

• 

Reactions: mysticpass

schneid

Senior Member

Dec 3, 2007

1,054

181

In the wind

• Apr 4, 2015

• #16

jackie08 said:

This also just worked for me thanks

​

Click to expand...

Click to collapse

Ditto. Clear certificates.

 

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Reactions: mysticpass

F

fir3fly1995

New member

Apr 15, 2015

1

1

• Apr 15, 2015

• #17

figured it out

I managed to sort the issue out by clearing the credential storage on my device. It may not solve the issue for everyone.

 

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Reactions: mysticpass

J

j21c412d0

New member

May 2, 2015

1

1

• May 2, 2015

• #18

UberSlackr said:

Only company email account used on the account is accessed through Gmail.

The "Lock Screen" was the selected option, until I tested out the PIN. But then when I went back into setting, Lock Screen and the other two were greyed out. So I can't remove the PIN now.

Click to expand...

Click to collapse

So I had this problem but only after this most recent update beginning may. And what I did was go to setting, then security, there should be a credential storage area. I cleared the credentials went back to lock screen and it wasn't greyed out anymore. I don't even know what activated this because all I did was add a pin just like you and then wanted it off and I couldn't. But I solved it. Hope it works for you. Good luck

 

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Reactions: mysticpass

R

rajyadav_np

New member

Nov 5, 2015

2

0

Bangalore

• Nov 5, 2015

• #19

To opt out, Go to Settings » Accounts» Remove Google and Corporate/Exchange account then restart device.
Now again go to Account and add Google account.
Now lock the phone and try to unlock with invalid PIN/Pattern for 5 times, next it will automatically open SnapView settings, there, remove SnapView.
That's it, Go to Security » Lock screen, enter the current PIN/Pattern, now it will display all other lock options....

100% working for Android Lollipop, others not sure!!