When I try to open an attachment on some emails, I this message pops up, "You must first download the messge to dowload the attachment." I press ok and the screen goes back to the inbox. I tap the attachment again but still get the same "download message." I have my settings in the email account set to show images and for email size to download all attachments. Why won't the attachments open?
Next question, I have some attachments that show the attached file has data in it based on the file size. When I open the attachment, I get an error message that states the document is empty (size 0KB). But the file size in the email message says 1.1MB or 60KB, etc. What could be causing the error message? And why would the attachment show 0KB when the message shows the file size?