[Q] Question

srkrono · Feb 12, 2013

So i bought a samsung galaxy note off a guy on craigslist about 3-4 weeks ago and today i noticed i didnt recieve any calls or texts from anyone, so i checked my phone and could get a signal at all, so i reset the phone to factory using kies and now it says, Phone Not Allowed MM#6 and i cant connect to any network

someone please help and tell me what i can possibly do to solve this issue

civicgsr19 · Feb 12, 2013

I did a little research and it could be a few things... Either you've gave the carrier the wrong IME number or the phone was reported lost or stolen by the original customer... I would call the carrier the phone is for and ask them. Also if the original owner hasn't paid his phone bill the carrier can lock the ime from being used... I've heard a lot of people buying phones on Craigslist like that...

Sent from my Nexus 7 using xda app-developers app

srkrono · Feb 12, 2013

civicgsr19 said:
I did a little research and it could be a few things... Either you've gave the carrier the wrong IME number or the phone was reported lost or stolen by the original customer... I would call the carrier the phone is for and ask them. Also if the original owner hasn't paid his phone bill the carrier can lock the ime from being used... I've heard a lot of people buying phones on Craigslist like that...

Sent from my Nexus 7 using xda app-developers app

thank you sooo much for your reply but i called AT&T and T-Mobile and they sent me to the stolen phone dept and they say the phone is not blacklisted or blocked in any manor so now i gotta find out what to do because this doesn't make sense

I have reset the phone to factory state = no fix
tried a different tmobile sim = no fix
tried calling att to see if blocked = not blacklisted so no fix
called T-Mobile to see if blocked = not blacklisted so no fix
tried to install custom rom = no fix
tried to restore phone thru kies = no fix
tried my sim in my GF's phone = my sim works perfect

im out of ideas and idk what to do!

Theoriginalgiga · Feb 12, 2013

srkrono said:
thank you sooo much for your reply but i called AT&T and T-Mobile and they sent me to the stolen phone dept and they say the phone is not blacklisted or blocked in any manor so now i gotta find out what to do because this doesn't make sense

I have reset the phone to factory state = no fix
tried a different tmobile sim = no fix
tried calling att to see if blocked = not blacklisted so no fix
called T-Mobile to see if blocked = not blacklisted so no fix
tried to install custom rom = no fix
tried to restore phone thru kies = no fix
tried my sim in my GF's phone = my sim works perfect

im out of ideas and idk what to do!

so it's an AT&T note and you're using it on Tmobile right? have you tried an AT&T sim? If you don't have one available to you, I think you can go into an AT&T store and ask them if they can do a quick check for you. Be sweet, apologetic for using their time, maybe send your gf in to flirt with them a little

they'll more than likely give you a hand.

civicgsr19 · Feb 12, 2013

Theoriginalgiga said:
so it's an AT&T note and you're using it on Tmobile right? have you tried an AT&T sim? If you don't have one available to you, I think you can go into an AT&T store and ask them if they can do a quick check for you. Be sweet, apologetic for using their time, maybe send your gf in to flirt with them a little they'll more than likely give you a hand.

Yea i know its a dumb question but is the phone unlocked?

Theoriginalgiga · Feb 12, 2013

civicgsr19 said:
Yea i know its a dumb question but is the phone unlocked?

I wouldn't say it's a dumb questoin, I've forgotten simple things like that myself so it's easy to overlook. Good call.

srkrono · Feb 12, 2013

Theoriginalgiga said:
so it's an AT&T note and you're using it on Tmobile right? have you tried an AT&T sim? If you don't have one available to you, I think you can go into an AT&T store and ask them if they can do a quick check for you. Be sweet, apologetic for using their time, maybe send your gf in to flirt with them a little they'll more than likely give you a hand.

me and my GF are gonna try that after she gets out of school, but im just so lost right now and cant understand why this is happening, i paid $275 for this phone and it worked for over a month now

srkrono · Feb 12, 2013

civicgsr19 said:
Yea i know its a dumb question but is the phone unlocked?

not a stupid question, i did not say if it was unlocked or not

but yes it is, i received the unlock code directly from ATT so im not sure on how to fix this, if the ATT sim works then i will just sell it as an att phone

gregsarg · Feb 12, 2013

What modem is showing in the phone ? (needs blaze modem for TMO, if it's an ATT device)
And are your APN settings correct ? (needs the TMO apn's)

Two nails in the coffin for service if not correct.....

just brainstorming....g

rangercaptain · Feb 12, 2013

And sometimes the network around you has a brain-fart. Sometimes those problems go away within a day.

srkrono · Feb 12, 2013

Everything seems fine I restored it to stock thru kies, but I went to att and tried a live sim and it worked like I should its for some reason only T-Mobile Sims that don't work ugh!

Sent from my SAMSUNG-SGH-I717 using xda premium

mahgninnuc93 · Feb 13, 2013

srkrono said:
Everything seems fine I restored it to stock thru kies, but I went to att and tried a live sim and it worked like I should its for some reason only T-Mobile Sims that don't work ugh!

Sent from my SAMSUNG-SGH-I717 using xda premium

Try to unlock it again. I'm using my At&t branded unlocked Note on T-Mobile with no issues.

Sent from my HuGe Note while tucking your mom in bed!

srkrono · Feb 13, 2013

When I have a T-Mobile sim in it doesn't give an option to unlock again

Sent from my SAMSUNG-SGH-I717 using xda premium

mahgninnuc93 · Feb 13, 2013

srkrono said:
When I have a T-Mobile sim in it doesn't give an option to unlock again

Sent from my SAMSUNG-SGH-I717 using xda premium

Maybe try this....

http://xdaforums.com/showthread.php?t=2124544

Or This:

http://xdaforums.com/showthread.php?t=2109977

srkrono · Feb 13, 2013

mahgninnuc93 said:
Maybe try this....

http://xdaforums.com/showthread.php?t=2124544

Or This:

http://xdaforums.com/showthread.php?t=2109977

thank you for your reply but i have tried these steps and nothing worked, i just cant understand why tmobile would block the phone if AT&T (which is what service the phone is purchased from) and other GSM carriers have not blocked it at all, just very fustrating!

Theoriginalgiga · Feb 13, 2013

mahgninnuc93 said:
Maybe try this....

http://xdaforums.com/showthread.php?t=2124544

Or This:

http://xdaforums.com/showthread.php?t=2109977

isn't that second link one of the OPs threads?

rangercaptain · Feb 13, 2013

Unlock is permanent. Getting t- mobile to work on the at&t version is hit-or-miss.

srkrono · Feb 13, 2013

Its just weird that I had this phone working for over a month now and no problems what so ever till now, and its only T-Mobile Sims that are locked out

Sent from my SAMSUNG-SGH-I717 using xda premium

CB620 · Feb 13, 2013

Have you tried a newer t mobile sim card. Some phones don't play well with the old tmobile sim cards.

Sent from my SAMSUNG-SGH-I717

srkrono · Feb 14, 2013

charlieb620 said:
Have you tried a newer t mobile sim card. Some phones don't play well with the old tmobile sim cards.

Sent from my SAMSUNG-SGH-I717

i have an updated sim card (that i know of) but your right i can try and make sure i have the latest sim, thanks for the advice

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