[Q] Q: problem with sound?!

Athena. said:

Hi,

Recently I noticed when I connect headphones to the ear jack on my Samsung galaxy note 10.1, the audio can be heard only in very high volume, noisy, disconnected and not clear at all. while when I use Bluetooth headphones or the tablet speakers the sound is perfectly fine.

I replaced the ear jack after this, hoping to be able to fix it. nothing changed. I also did a factory reset. the problem still remains.
I wonder what causes it and how can I fix it ? any ideas?

Thanks

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Athena. said:

Thanks. but the headphones I am using now are working perfectly fine with other devices, and they used to be fine before with my Galaxy note as well, so I don't think they are bad!

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