TL ; DR: Splash stuck on restart, "Mount attempt 1/2/3/4/5... Unable to mount SD card message" in recovery mode, need to access storage to retrieve files I'd rather not lose, is there any way to plug into a computer with the device in boot or recovery mode to access my files?
Long verson:
I haven't rooted my phone or downloaded any weird or strange apps. I didn't recently update or load or add or install anything new to my phone, nor did I drop it hard. Nothing new or different happened, I just decided to restart my phone before bed, and now it doesn't work. The HTC ONE splash pops up, then the AT&T logo appears: Typically it goes through a small animation, but now instead it's just the logo and an animated glare practically indiscernibly moves a couple of pixels across the logo (like it's a lagging GIF). Before the glare moves completely across the logo, the phone restarts and the so does the process.
I can access recovery mode and when I do I get the "Mount attempt 1/2/3/4/5... Unable to mount SD card message". So I guess the only thing left for me to do is try factory reset, but there are a couple files I want off the device if I can manage that. I was hoping to be able to USB plug into my computer into recovery mode and access the storage like a portable hdd but I can't figure out which mode to go into or if its even possible.
Suggestions?
Long verson:
I haven't rooted my phone or downloaded any weird or strange apps. I didn't recently update or load or add or install anything new to my phone, nor did I drop it hard. Nothing new or different happened, I just decided to restart my phone before bed, and now it doesn't work. The HTC ONE splash pops up, then the AT&T logo appears: Typically it goes through a small animation, but now instead it's just the logo and an animated glare practically indiscernibly moves a couple of pixels across the logo (like it's a lagging GIF). Before the glare moves completely across the logo, the phone restarts and the so does the process.
I can access recovery mode and when I do I get the "Mount attempt 1/2/3/4/5... Unable to mount SD card message". So I guess the only thing left for me to do is try factory reset, but there are a couple files I want off the device if I can manage that. I was hoping to be able to USB plug into my computer into recovery mode and access the storage like a portable hdd but I can't figure out which mode to go into or if its even possible.
Suggestions?
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