[Q] Need help with my phone SG isw11sc
I'm sorry if ever I'm posting this on the wrong section cause I'm not sure if this is a problem from android or samsung.
I'm not good at all when it comes to phone troubleshooting so I will try my luck and ask questions about what have happened to my phone just awhile ago. I got this phone from Japan(Samsung Galaxy SII Wimax isw11sc) months ago and I only use it for multimedia purposes as it is region locked and I am at another country atm. everything is running fine until my phone asked for a software update(not really sure what upgrade that was) and I decided to give it a shot and let it download the updates. I left it to do some chores and when I came back to check on it, it reboot looped itself on the AU(mobile phone company from japan) logo.
I did some research and found some things like hard reset and download mode. I tried to do the hard reset(power/home/volume up) method but I can't seem to access the settings instead, the phone keeps on showing me this "Preparing for S/W update. Please wait." after a few seconds, the phone will reset itself back to the reboot loop.
I tried to do the download mode using odin mode but then, I realized that my phone and computer won' connect via USB port because well, my phone won't boot. Also downloaded the manual driver but my pc won't recognize it.(win7 if that helps.)
Please tell me what have happened and what I can do to fix this problem, I don't really care if i lose everything that I have stored on my phone, I just want it to work again. Help will be much appreciated, Thank you.