EDIT: I think I got it, I am on a Virgin Mobile Supertab (From old phone still being paid off) and changed from that older phone, that didn't have LTE, to the S3 , I went into my Virgin Mobile "My Account' and it showed my phones it only listed the HTC Legend I had few months ago, but not the S3 itself, and beside it saying this device runs on a HSPA+ network. I'm getting this fixed on Monday so I'll see what happens then. If somebody can do it sooner though if they have the same issue with Virgin Mobile/Bell, that would be great too. The system I guess still thinks that I have the HTC Legend which doesn't run LTE.
Hey, i am facing the exact same issue. so was it resolved for you after virgin mobile changed your settings from backend?