Originally Posted by Broomfundel
I was wondering if anyone else pre-ordered from the Samsung Experience Store in the UK to have the phone delivered. (The one the Samsung UK site directs you to.)
When I ordered this phone, I was told it would be with me by the Friday. (Today) In fact I was told it could be here before but that it was guaranteed for Friday. I received an emailed invoice, then since then I have had no contact, no tracking details, no notification of delays etc… I tried phoning the store today, and a disinterested young man took my name and number saying he would check and let me know. That was now almost 8 hours ago. Subsequent attempts to call again have left me at a voicemail machine. So about 3 hours ago I sent an email. Also no reply.
Did anyone get there's, did I make a mistake ordering from them or am I just unlucky.
Any feedback would be good, as it seems I wont get any from them.
Recommend you reply to the email address you recieved the invoice from and record you issue. Personally I have the Experience Store staff to be very helpful.
Sent from my GT-N8010 using XDA Premium 4 mobile app
Jah (Samsung Galaxy S4 Active, SIII, Note II, Note I, Note 3 , Note 8, Note 10.1, Flyer, Galaxy Tab, Dell Streak, HTC One/M7, HD7, HD2 & TyTn II. Nokia E5, E6, E7, E75, E90 & N97. Palm Pro, Pre, Pre 3 & Touchpad)