Hi, I have a problem with my ONE M7 from last night.
I was watching a video on my phone and then I tried to turn up the volume and the button wasn't working.
Then I tried to put the volume down and it was working, and I turned up in the touch screen.
After 1-2 minutes the volume down button wasn't working too so I reboot the phone pressing long time the lock/power button until it said wait 3,2,1 to reboot.
After that, the phone booted, but no sounds were heared on the HTC logo, and my phone is booting up on SAFE MODE.
The volume buttons aren't working (I searched for safe mode and there are only few posts, and the persons who experienced this the volume button on their phones wasn't working too) and I don't know what to do... the volume is working, if I try it manually in options it works, but the problem is that the phone is on SAFE MODE, the volume buttons aren't working and I don't know what to do.
I tried to update to 4.4.2 but I can't because the SW actualization option it doesn't appear to me that is on SAFE MODE. I tried to put out fast reboot but everything is the same... I have a rom on it, rooted, etc... and the problem is I can't take it to the official support of HTC because they will throw it out.
And the big problem is the phone can't enter on recovery or fastboot or either of those options. If I press vol. down button and power button and after the htc logo i release the power but i still press the down button nothing happens, and in a friend's one it starts quickly the bootloader mode.
Is there a app or something to enter directly to recovery ? Can I put a recovery as I can't enter bootloader mode ? What can I do ? I am so scared this phone costed me a lot of money and now I can only do a few things with it, because it's in safe mode and half of the apps even doesn't appear (only stock ones) but they're appear as installed on applications... :crying:
I was watching a video on my phone and then I tried to turn up the volume and the button wasn't working.
Then I tried to put the volume down and it was working, and I turned up in the touch screen.
After 1-2 minutes the volume down button wasn't working too so I reboot the phone pressing long time the lock/power button until it said wait 3,2,1 to reboot.
After that, the phone booted, but no sounds were heared on the HTC logo, and my phone is booting up on SAFE MODE.
The volume buttons aren't working (I searched for safe mode and there are only few posts, and the persons who experienced this the volume button on their phones wasn't working too) and I don't know what to do... the volume is working, if I try it manually in options it works, but the problem is that the phone is on SAFE MODE, the volume buttons aren't working and I don't know what to do.
I tried to update to 4.4.2 but I can't because the SW actualization option it doesn't appear to me that is on SAFE MODE. I tried to put out fast reboot but everything is the same... I have a rom on it, rooted, etc... and the problem is I can't take it to the official support of HTC because they will throw it out.
And the big problem is the phone can't enter on recovery or fastboot or either of those options. If I press vol. down button and power button and after the htc logo i release the power but i still press the down button nothing happens, and in a friend's one it starts quickly the bootloader mode.
Is there a app or something to enter directly to recovery ? Can I put a recovery as I can't enter bootloader mode ? What can I do ? I am so scared this phone costed me a lot of money and now I can only do a few things with it, because it's in safe mode and half of the apps even doesn't appear (only stock ones) but they're appear as installed on applications... :crying: