Originally Posted by imablackhat
Placed order today. Will be here tomorrow for 'overheating' hope I get mdk the first time. You can request as many replacements as possible until you're happy. Any rep will say. I'm hoping mdk or downgrade to note 2 offer.
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It looks like you will probably get an MDK device. Hopefully anyways. It's not like they can go through and turn on every single one of their CLNR devices and update them. You are right though, I've noticed now that after three consecutive times getting a replacement device for one that is malfunctioning, Verizon will offer you an early upgrade. It's happened to me twice now. Three times, then new phone for you. Think about it, they only win that way. Yeah your getting a new device, but they have your wallet for another two years. It's like their unspoken policy.
Say what you want about Big Red, but they have excellent customer service. That's why I have stayed with them for so long. Every time I have had an issue they have always resolved it for me quickly and efficiently. I mean, they even sent their replacements out via overnight shipping. Very cool. They even make payment arrangements with me whenever I'm having a rough month.
Anyways, you should post here when it arrives tomorrow and let us know whether or not it's MDK.
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