And you know this how? I also don't have the slow charging issue. Your making assumptions that all have this issue.
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HTC One Home / Back capacitive buttons problem
- Thread starter m03sizlak
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And you know this how? I also don't have the slow charging issue. Your making assumptions that all have this issue.
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I have this problem with my ATT One, and its very annoying. My Evo 3D never did this, and it was a piece of crap. Luckily, ill be swapping out my phone for a dead pixel, so I hope I get a better one.
i haven't had any of these issues ether. the buttons are smaller than I had on my evo 3d. but once I found the sweet spot I've had no problems with it and my build quality was perfect. i can't speak for everyone's experience but mine is great. this phone seems like it gets nitpicked more than any phone I've ever seen.
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Really those of you who don't have the problem should be happy that you don't. I see no reason for someone to post in a thread if it's not positive. There is a huge problem with the capacitive buttons. There is also a problem with slow charging. There is also a problem with build quality. It's a great phone but there are some issues. It's to be expected of htc. They've let us all down in one way or another. You'll especially know this if you had the evo lte. The devs made it tolerable. But multi tasking didn't exist. The 3g lte trade off was pitiful. The screen is lifting and separating from the speaker grills on a lot of these phones. I'm an HTC phone fan through and through. This phone is gorgeous. HTC just needs to take the time to release their phones without issues. They are sinking. I think we all know that. This phone is there best try at redemption in a while. The phone seems to be a success. They will get it right. I just hope it's not too late when they do. A lot of people have jumped ship after the one x, one, and evo 4g lte. You really can't blame them especially if they want a device that doesn't require devs just to get it to operate as it should out of the box. I had the evo. It was pathetic the work the devs had to put into it. But remember I say all of this in honesty as I send it from MY HTC ONE. I'm an HTC fan.
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In an effort to prevent people from saying "everyone has this problem" (and remember, people who have problems generally post much more than people who don't), I would like to say that my capacitive buttons have zero sensitivity issues. 
Just for the record, I had this problem but after doing the calibration I have not seen it again. Not sure if it was a complete fix on my end but like I said it has not returned since. Also I did the calibration with the power saver on versus it off which may have helped....maybe
I do know that the cpu gets limited with power saver on and the difference between it on and off, in theory, could change the sensitivity of the buttons. Probably just grabbing at straws here but like I said just a theory. Hey, it worked for me so far.
I do know that the cpu gets limited with power saver on and the difference between it on and off, in theory, could change the sensitivity of the buttons. Probably just grabbing at straws here but like I said just a theory. Hey, it worked for me so far.
I don't have a problem with slow charging. My nexus 10 that's charges slow. But this charges just as good as any other phone I had. But the home and back button have been pissing me off since I got the phone. I thought it was just me.
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Pretty sure the 1.29.XXX.12 OTA will fix this. When we'll get it is another story. Europe and asia got it in the last few days.
More confirmation that 1.29.XXX.12 fixes it:
http://technosamigos.com/htc-one-software-update-now-rolling-out-in-europe/ :
http://technosamigos.com/htc-one-software-update-now-rolling-out-in-europe/ :
Not suffering from any of the issues here - haven't noticed any button issues (other than hitting the wrong one until I get used to the button layout) and no build issues. Maybe eventually they'll start listening to Google and make the phones with on screen buttons only.
my buddies (including one with a DNA) are amazed by the look and sound of this beast and it's light years ahead of my old 3D and even a buddies Evo LTE.
my buddies (including one with a DNA) are amazed by the look and sound of this beast and it's light years ahead of my old 3D and even a buddies Evo LTE.
Wanted to report back something I found. I got the zagg screen covers and after applying I noticed the buttons behaving in the manner described in this thread. Keep it on for 18 hours and just took it off an hour ago. Well cap buttons are back to normal, thank God. I hear otter box does not cover the cap buttons so maybe there is some merit to this.
For all those who have the cap problem without a screen cover, I really really feel for you guys. I could not stand it and I hope this firmware update that should be coming fixes it because it will destroy your opinion on an otherwise beast of a phone.
~Sent in beast mode using my HTC One~
For all those who have the cap problem without a screen cover, I really really feel for you guys. I could not stand it and I hope this firmware update that should be coming fixes it because it will destroy your opinion on an otherwise beast of a phone.
~Sent in beast mode using my HTC One~
Almost everyone who is on the .12 software base reports that the problem is solved. Clearly these buttons are not nearly as sensitive as they should be, and a screen protector makes it worse.
If you look at the digitizer used in the phone, it is different as it it is not rectangular like it is on other HTC phones. Instead it covers only the actual screen, but has 2 small tabs that extend off the bottom to cover the 2 buttons. IMO, these tabs are way too small.
In any event, with the OG Evo and the Evo 3D I only had to just barely touch the buttons with the very very tip of my finger and it registered correctly. With the HTC One that is currently not the case, but I hope it will be the case after we get the .12 update (Hopefully Sprint will hurry!).
What would be nice is if someone could figure out exactly what they changed in the .12 software and applied that to our current software. I have to assume that it is probably a touchscreen driver setting in the kernel. It may even be an easy fix.
If you look at the digitizer used in the phone, it is different as it it is not rectangular like it is on other HTC phones. Instead it covers only the actual screen, but has 2 small tabs that extend off the bottom to cover the 2 buttons. IMO, these tabs are way too small.
In any event, with the OG Evo and the Evo 3D I only had to just barely touch the buttons with the very very tip of my finger and it registered correctly. With the HTC One that is currently not the case, but I hope it will be the case after we get the .12 update (Hopefully Sprint will hurry!).
What would be nice is if someone could figure out exactly what they changed in the .12 software and applied that to our current software. I have to assume that it is probably a touchscreen driver setting in the kernel. It may even be an easy fix.
If the digitizer is only 2 small tabs how did they manage to enable this with a custom kernel on the international HTC One
http://www.youtube.com/watch?feature=player_embedded&v=CC-hSUR0dyU
http://www.youtube.com/watch?feature=player_embedded&v=CC-hSUR0dyU
The capacitive keys (bottom panel) and screen are all one piece, I believe. You just reconfigure where touch events can happen. Can't do it for us yet since there is no source for Sprint variant.
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I too was having this issue with a screen protector, once I made cut outs for the capacitive buttons everything was back to normal.
Just a quick note the OtterBox screen protector with the capacitive buttons cut, really sucks big time because the screen protector sits in what appears to be a couple mm away from the screen. It really does take the fun away from using this phone. I just removed the bastard out.
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In the thread where they did this the guy says that only the very top of the HTC logo is "touch sensitive", because indeed, the digitizer does not cover the HTC logo, as you can see for yourself on the pictures of it that are floating around the internet.
In the other thread they showed a pic of the digitizer used on the HTC One. There is no "touch-sensitive" area under the HTC logo. The kernel hack discussed where the HTC logo *is* turned into a button mentions that it is only responsive at the very top of the logo.
http://xdaforums.com/showthread.php?t=2194315&page=13
Although this is nice work, I think the HTC logo as a button is a lost cause.
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Seems to work pretty well in the video shown in that kernel thread. I wouldn't consider that a lost cause.
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3As many people have noticed, the home/back capacitive/virtual buttons often do not work.
http://www.pocketables.com/2013/04/...-issues-with-capacitive-hardware-buttons.html
http://www.androidauthority.com/htc-one-capacitive-button-problems-198220/
http://xdaforums.com/showthread.php?p=40538985
http://xdaforums.com/showthread.php?t=2231832
http://xdaforums.com/showthread.php?t=2243961
http://xdaforums.com/showthread.php?p=40574171#post40574171
http://xdaforums.com/showthread.php?t=2248951
http://www.youtube.com/watch?v=uvxi6KUR-WA
http://www.youtube.com/watch?v=V7zKpBSluKU
http://www.youtube.com/watch?v=7v5Oc5-7rbA
http://www.youtube.com/watch?v=wxkwyyvOkZ8
http://forums.androidcentral.com/htc-one/270508-home-button-shorting-out.html
http://forums.overclockers.co.uk/showthread.php?p=24147320
http://forums.androidcentral.com/htc-one/270811-back-button.html
http://forums.androidcentral.com/htc-one/271243-button-issue-htc-one.html
http://community.sprint.com/baw/message/569148
Personally, I find it to be *incredibly* annoying and pretty much ruins the experience of using this otherwise good phone. I have already been to the Sprint store to possibly exchange it, but their demo unit had the exact same problem (and the employee I was talking to had also noticed the problem). I have also ran "getevent -lt /dev/input/event6" from adb shell (/dev/input/event6 seems to be the raw output of the touchscreen, some people said it is event5 on theirs rather than event6). This shows you raw data every time you touch the screen. However I noticed that when my touches of the home button go undetected, nothing is read from /dev/input/event6...so I am afraid it may be a hardware problem. I have 11 more days before my 14 day Sprint satisfaction period ends, so I'm on the fence on whether or not I should return it and wait for a better phone, or exchange it and probably get another with the same problem, or...wait for HTC to try to fix it with software.
Some have said a recent update to the Taiwan version of the One solved the problem...:
Further evidence that a software patch fixed the home button:
http://translate.google.com/transla...a=X&ei=fy91Ua_5HYaQqgHi_ICwCA&ved=0CGgQ7gEwAw
Poor Google Translate translation:
Here is the response I got from HTC:
3htc HK help desk suggestion regarding the HOME and BACK button problems
H Everybody,
Regarding the back and home button problems on my htc one, a suggestion has been rec'd from the htc help desk and it did work and no need to wait for the software update as well!!
Actually, just a few steps to do;
1. Setting > Language and keyboard > HTC sense input > Advance > Calibration Tool
** Here comes the tricky part: Try to touch the keyboard as soft as possible when tying the calibration sentence cause the softer you type, the more sensitive it came out. Worth to try several times and you'll know the different.
Now, try the home button again...
Cheers
jc from Hong Kong2I've noticed that the area to hit is small. You have to hit it exactly.
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Only thing I can say is sweep across whichever button is giving you issues instead of tapping it
Sent from my HTCONE using xda app-developers app1Really those of you who don't have the problem should be happy that you don't. I see no reason for someone to post in a thread if it's not positive. There is a huge problem with the capacitive buttons. There is also a problem with slow charging. There is also a problem with build quality. It's a great phone but there are some issues. It's to be expected of htc. They've let us all down in one way or another. You'll especially know this if you had the evo lte. The devs made it tolerable. But multi tasking didn't exist. The 3g lte trade off was pitiful. The screen is lifting and separating from the speaker grills on a lot of these phones. I'm an HTC phone fan through and through. This phone is gorgeous. HTC just needs to take the time to release their phones without issues. They are sinking. I think we all know that. This phone is there best try at redemption in a while. The phone seems to be a success. They will get it right. I just hope it's not too late when they do. A lot of people have jumped ship after the one x, one, and evo 4g lte. You really can't blame them especially if they want a device that doesn't require devs just to get it to operate as it should out of the box. I had the evo. It was pathetic the work the devs had to put into it. But remember I say all of this in honesty as I send it from MY HTC ONE. I'm an HTC fan.
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