[Q] Data not working.

SergiNS · Jun 28, 2014

Hi all, thanks a lot to read the thread and try to help.
The thing is that even I haven't install anything nor updating any room, I have a real problem lately.
If I use WiFi my HTC works fine, but when I disconnect WiFi, even a data logo appears (H or 3G) nothing that uses data works.
I cannot use Whatsapp, Facebook even open Google on a new tab.
The arrows keep moving on my status bar, but I downloaded a data monitor and says that nothing is moving in data usage.
What can I do before I lose WiFi?
I have restored the mobile phone, a complete wipe, i'll write you soon.

Philipp_94 · Jul 3, 2014

Call your operator because it seems to be
A: a provider sided problem
B: a signal problem
C: hardware/software problem
If c: try to get a replacement.

Sent from my HTC One using XDA Premium 4 mobile app

kkslider · Jul 9, 2014

SergiNS said:
Hi all, thanks a lot to read the thread and try to help.
The thing is that even I haven't install anything nor updating any room, I have a real problem lately.
If I use WiFi my HTC works fine, but when I disconnect WiFi, even a data logo appears (H or 3G) nothing that uses data works.
I cannot use Whatsapp, Facebook even open Google on a new tab.
The arrows keep moving on my status bar, but I downloaded a data monitor and says that nothing is moving in data usage.
What can I do before I lose WiFi?
I have restored the mobile phone, a complete wipe, i'll write you soon.

Same problem, except it is intermittent. Have always had LTE service in my apartment until a couple of weeks ago. Sometimes the mobile data works, sometimes it doesn't. Full bars, shows data icon, but can NEVER download MMS, even when mobile data is working.

Any help other than call the provider?

Viper One 6.2.1
latest firmware i could find

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[Q] Data not working.

SergiNS

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Philipp_94

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kkslider

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