Phone repair (dead pixels). 3 network UK
I am really sorry if this is the wrong thread. I thought it might make sense to post it here since it is about Z.
So i was having the dead pixels on the camera problem. 2,5 weeks ago i've called sony about this and they said t he best thing to do is to ask 3 ( my carrier) to send it to repair. So the manager in store took all the details about the issue i was having. and today (21 days later) i went to shop to pick it up, received my phone with a letter saying :
"You'll be glad to hear that we've now fixed the Software/Application problem issue you reported on your xperia Z. This repair for is guaranteed for 90 days and blah blah blah.... we also updated software...blahblah..... jut put your sim back and everything will work"
Guess what? NOTHING CHANGED! same dead pixels. all they did is they've wiped the data and settings and sent the phone back. i am so angry.
It took them so long and they did nothing!
This letter is dated 01/10 and i only received it today. How can it take 6 days for phone to be sent from their repair center to a local shop?
I've been told to speak to manager, he will be in tomorrow. If they will say wait for another 2.5 weeks. **** that, i'll just stop paying to them. dont care about how this is going to make my credit score bad. they don't deserve my money.