{DISCUSSION}Xperia Z back glass coming unglued

dantistruct · May 31, 2013

So I've had my Xperia Z for about 2 months now and it has endured water tests, and stress test (software wise). I'm completely satisfied with the results. However I was cleaning my phone with my microfiber cloth and noticed something odd when cleaning. As I look up at the top left of the device I see that there is a slight bulge or lift of the device I am wondering if this was after my long photography session I did with it as it heated up quite a bit and the Snapdragon S4 is around the same area. I'd like to know if anyone came across this lift / bulge and had any issues with it / got it back down because the uneven-ness bothers me mentally, I have still washed my phone however haven't fully submerged it since I've noticed bulge. I'll post some pictures on what I'm talking about, I figured someone here can help me out with this for I won't be close to a Sony Service Center to have a look at my device until July.

Survey: http://xdaforums.com/showpost.php?p=44369631&postcount=268

EDIT: Here are links requested by drsoran2 and rekoil on a survey on the Xperia Z backplate lift:

Link to survey form: http://goo.gl/FTzl34
Link to survey results: http://goo.gl/78iuEU

cordonbleu · Jun 1, 2013

Your backplate is definitely loose. If I were you, I wouldn't submerge it anymore because I think it isn't waterproof anymore. Looks like the glue melted while you were heavy using your Z and caused the backplate to lift. You should definitely bring your device in for repair or replacement.

alexpraga · Jun 1, 2013

Try heat it up again at that point e.g. with an hairdryer and then press it for a time while it cools down again. Maybe it works.

Sent from my Xperia Z

xchasa · Jun 1, 2013

Take it back.
If you try to repair it, and do more damage then your warranty is gone..

Sent from my C6603 using xda app-developers app

windozeanti · Jun 1, 2013

alexpraga said:
Try heat it up again at that point e.g. with an hairdryer and then press it for a time while it cools down again. Maybe it works.

Sent from my Xperia Z

I think that is a really bad idea.

alexpraga · Jun 1, 2013

Yeah! I guess they're right. That's the problem of being an engineer...

Let the good guys at Sony do the repair.

P. S. In any case you can see what they will do at Sony herehttps://www.youtube.com/watch?v=jNrtamZuf7E.

Sent from my Xperia Z

dantistruct · Jun 1, 2013

Hmmm I guess I'll wait until I go back up to get it repaired hopefully they can just do this easy fix on site, I can do it myself but I still have warranty so I might as well let them do it I just hope they do it on site and give it back to me the same day or the day after... from what I'm thinking it just needs a reheat to activate the adhesive agent and placing back down on it.

alexpraga · Jun 1, 2013

dantistruct said:
Hmmm I guess I'll wait until I go back up to get it repaired hopefully they can just do this easy fix on site, I can do it myself but I still have warranty so I might as well let them do it I just hope they do it on site and give it back to me the same day or the day after... from what I'm thinking it just needs a reheat to activate the adhesive agent and placing back down on it.

Please, let us know how it went before closing the thread.

Sent from my Xperia Z

Xuantocdo · Jun 1, 2013

I also have the same problem

dantistruct · Jun 1, 2013

alexpraga said:
Please, let us know how it went before closing the thread.

Sent from my Xperia Z

I will, sigh I wish this country had a Sony support store I have to wait so long just to get it checked out. It's making me wonder if this is why they made the ZR... hmm.

naathaan4 · Jun 3, 2013

Is this something with the white Xperia Z? I have it as well, noticed it about 2 weeks ago.
I saw another person's thread about his white Xperia Z having a lift on the back top left of the phone as well.

zaynal · Jun 3, 2013

Same problem on my XPZ - top left corner near camera lens.

dantistruct · Jun 3, 2013

naathaan4 said:
Is this something with the white Xperia Z? I have it as well, noticed it about 2 weeks ago.
I saw another person's thread about his white Xperia Z having a lift on the back top left of the phone as well.

Mine is the xperia Z black c6603 I really think it's the heating of the processor and not entirely sure if it compromises the waterproofing because I have washed it a bit to clean it (not dunk it) and I don't have any problems but I'll still be careful with it until we get some confirmation from Sony

naathaan4 · Jun 3, 2013

zaynal said:
Same problem on my XPZ - top left corner near camera lens.

What's the color of your Xperia Z?

---------- Post added at 01:48 PM ---------- Previous post was at 01:45 PM ----------

dantistruct said:
Mine is the xperia Z black c6603 I really think it's the heating of the processor and not entirely sure if it compromises the waterproofing because I have washed it a bit to clean it (not dunk it) and I don't have any problems but I'll still be careful with it until we get some confirmation from Sony

Oh, wow. I didn't realize that it was the reflection that made it look like white. Anyway, I saw a couple of people that have this problem already and all of theirs are white

zaynal · Jun 3, 2013

Mine is black colour XPZ.

Ame123 · Jun 3, 2013

Same with me..a little bulge near the camera..ui have the black one

Sent from my C6602 using Tapatalk 4 Beta

alexpraga · Jun 3, 2013

So it's not a bug but a feature!

Sent from my Xperia Z

o0oP5 · Jun 3, 2013

I thought i was the only one.. Lol..
Mine is C6602 black..

Sent from my C6603 using Tapatalk 2

dantistruct · Jun 3, 2013

So I'm guessing that it's natural for this to be happening?

sucker for sony's · Jun 3, 2013

I have a black xz. To admit I get it hot to the point it burns to touch but it's not bulging yet the rear glass on mine is sitting dead flat.

Sent from my C6603 using xda premium

{DISCUSSION}Xperia Z back glass coming unglued

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