[Q] What is covering my front camera lens?

bogdan2603 · May 10, 2014

Hi everyone. Today, I noticed that something is covering my front camera lens.

Do you know what is that piece covering the camera? Anyone encounter this situation?

I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.

P.S. The camera is able to take pictures normally.

I have a SM-N9005.

Thanks

nicholaschum · May 10, 2014

Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.

Sent from my SM-N900W8 using Tapatalk

*boy*racer* · May 27, 2014

bogdan2603 said:
Hi everyone. Today, I noticed that something is covering my front camera lens.

Do you know what is that piece covering the camera? Anyone encounter this situation?

I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.

P.S. The camera is able to take pictures normally.

I have a SM-N9005.

Thanks

I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this

HanZie82 · May 27, 2014

bogdan2603 said:
Hi everyone. Today, I noticed that something is covering my front camera lens.

Do you know what is that piece covering the camera? Anyone encounter this situation?

I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.

P.S. The camera is able to take pictures normally.

I have a SM-N9005.

Thanks

*boy*racer* said:
I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this

Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsung+Galaxy+Note+3+Teardown/19209
But i think @nicholaschum 's solution will work best.

*boy*racer* · May 27, 2014

HanZie82 said:
Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsung+Galaxy+Note+3+Teardown/19209
But i think @nicholaschum 's solution will work best.

Hey you were right. Soon as i posted my issue, i thought i would watch a dismantle video and presto! It was a round rubber like washer that has slipped from around the camera.

All sorted now

nelven · Aug 6, 2014

Hi....Can you let me know how did you get this fixed as I am also having the same issue....

bogdan2603 · Sep 17, 2014

nelven said:
Hi....Can you let me know how did you get this fixed as I am also having the same issue....

Hi,

I didn't

Now, that rubber is covering a lot more and I'm unable to take pictures.

3azmeo · Sep 17, 2014

nicholaschum said:
Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.

Sent from my SM-N900W8 using Tapatalk

i think its a faulty device or a piece of electrical tape too

bogdan2603 · Sep 17, 2014

3azmeo said:
i think its a faulty device or a piece of electrical tape too

I don't think they will consider to be a faulty device and change it, although I would like a new Note 3 :fingers-crossed::fingers-crossed::fingers-crossed:

To me, it seems to be a soft plastic that keeps the front-camera in position and not to touch directly the front-panel (display assembly).

So, probably they will change/remove the soft plastic

pisicutumic · Sep 17, 2014

GO to your provider an request a NEW device

Do this : Contact 1st Samsung Service in your country and tell to them the problem becouse this a factory fault phone .
After you make some papers and a proove that you contacted already the samsung Service from your country , contact your seller and show him the problem
YOU MUST proove that : you did NOT DROPED your PHONE , DID NOT SHOCKED YOUR PHONE with some other things , like drop with speed in bed trow in the pillow etc etc , proove that you did not used any screwdriver , to have ORANGE WATER SENSOR in the back under the battery STILL ORANGE and NO ROOTED PHONE .

THEY WILL CHANGE YOUR DEVICE , BECOUSE IS IMPOSSIBLE TO FIX THAT IS A PART OF A PLASTIC THAT WAS SLIPPERED FROM HIS PLACE .

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[Q] What is covering my front camera lens?

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