I've had issues with WiFi calling on every firmware, plus each version of Alliance. I'm currently on alliance b3 (nf6 based). The issues are of course intermittent, making them impossible to reproduce. Typically, the issue is that texts won't come in when connected to WiFi with WiFi calling enabled - I've gotten into the habit of toggling it on and off every hour or so to make sure I haven't missed anything. That seems to make it work again, but it's super annoying. I have seen TMobile support threads for this kind of issue on their site since the phone came out... Hopefully they're actually working on fixing it.
Supposedly whatever they did my issue is resolved (so far).
If you are still having this issue talk to a tmobile rep and let them know a resolution was linked to ticket# 7561466. This was supposedly my ticket number.
If they give you some BS, i would push them, and advise them, this ticket was resolved and there should be no reason for your issue to follow the same resolution associated with the ticket number above.
Good luck to everyone with this issues.
If you are still having this issue talk to a tmobile rep and let them know a resolution was linked to ticket# 7561466. This was supposedly my ticket number.
If they give you some BS, i would push them, and advise them, this ticket was resolved and there should be no reason for your issue to follow the same resolution associated with the ticket number above.
Good luck to everyone with this issues.
Wifi calling issue with S5
No luck here either, I even have a ticket open with t-mo for the past 5 weeks. There engineers are working on it. I also had them refer to the ticket# stated here in one of the responses. No luck.
No luck here either, I even have a ticket open with t-mo for the past 5 weeks. There engineers are working on it. I also had them refer to the ticket# stated here in one of the responses. No luck.
C
Computz
Guest
Update to my previous post. After going thorough various testing T-Mobile installed a new sim card on the phone. The Wifi is stable and working as before. They did have to reset my location. Since the SIM card change my phone stays on WIFI 24/7.
At times, when I am using wifi calling, the incoming call directly goes to voice mail. I don't get the ring. This has happened to me more than a couple of times.
Out going calls are working fine, even when incoming calls are directed to voice mail. Incoming calls work after I turn off and turn on wifi.
Tmobile signal is very weak in my apartment and I rely on wifi calling to make/receive calls.
I am wondering if this is issue with my phone only..
Is any one else facing this issue?
I hope there is a fix for this issue..
If your router is incompatible with VOIP/SIP, it will screw up wifi calling in the way you are describing.
The current implementation of WFC uses a SIP back end, so an incorrect 'SIP ALG' setting on your router - or a router with a broken & allways-on ALG (they do exist) - will cause all sorts of wonkiness.
The current implementation of WFC uses a SIP back end, so an incorrect 'SIP ALG' setting on your router - or a router with a broken & allways-on ALG (they do exist) - will cause all sorts of wonkiness.
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