Latest update breaks all custom analog watch faces?

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MikleNT

New member
May 30, 2010
1
1
I have the same problem with custom digital watchfaces and date-widgets (the day's number is not displayed)
 
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reptile64

Senior Member
Aug 7, 2008
829
382
43
Thessaloniki
when I tried to change the watchface and try a new one my SW2 powered off and now when I try to power it on I see the Sony logo then the upgrade firmware progress bar and an endless boot loop with the same result... I have tried everything but I can't use it now....
 

julz

Senior Member
Mar 17, 2007
519
151
www.julianjwong.com
Hi all I've sent my contact at Sony an email regarding these new issues introduced as part of the update. I've also provided a link to this thread for reference. Please bear with me while I try to resolve this issue with my custom JJW Watchfaces.

Cheers
Julian

Sent from my SM-N910G using XDA Premium 4 mobile app
 
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CiMBo

Member
Nov 28, 2007
19
1
Latest firmware update broke any analog custom watchface, date is no more displayed and hour hand don't sign exact time. :mad:
I think Sony had to release a patch asap, SW2 is the better smartwatch for value on the market, it needs only a better software. Sony made a good job in the past but now lack in debugging and release a poor software update. :(
 

reptile64

Senior Member
Aug 7, 2008
829
382
43
Thessaloniki
when I tried to change the watchface and try a new one my SW2 powered off and now when I try to power it on I see the Sony logo then the upgrade firmware progress bar and an endless boot loop with the same result... I have tried everything but I can't use it now....

I used PC companion and updated my SW2 by selecting the previous model because there is no SW2 there and it worked! :highfive:
 
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julz

Senior Member
Mar 17, 2007
519
151
www.julianjwong.com
You can always try emailing apps@sonymobile.com. Google Play has a policy that developers must respond to support requests within 48 hours else they risk being suspended from Google Play store. I've emailed them as well as their developer support so hopefully we get a response soon.

Sent from my SM-N910G using XDA Premium 4 mobile app
 
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julz

Senior Member
Mar 17, 2007
519
151
www.julianjwong.com
I've also tried messaging Sony via Facebook so hopefully I hear something back. I've also reached out to one of my more friendly contacts in Sony Australia to see if there's anything they can do internally to escalate the issue so fingers crossed!?

Sent from my SM-N910G using XDA Premium 4 mobile app
 

martinko23

Senior Member
Sep 14, 2012
743
94
29
Marseille
Wow guys, you have so much issues with this update.
I updated the smart connect app and sw2 app, it updated my watch and I kept all my watch faces and everything works flawlessly!!

Sent from space, delivered by Android.
 

lillo68

Member
May 20, 2009
7
0
Rome
Sony's response ...

Sony support help desk is the worst and useless.
After several emails, the response was: retry the update ....

:eek::confused:
 

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    Hi all, just another quick update. I received a response from my Sony Developer contact and they have escalated the issue for immediate investigation. I also received a response from Sony Mobile GB and they have passed on my issue. So fingers crossed we see an update soon but I think we will have to wait until the new year given we are entering the holiday period. Thanks for your patience and support while I try and get this fixed! In the meantime please follow my Facebook page for the latest news on any updates at www.facebook.com/JJWwatchfaces

    Sent from my SM-N910G using XDA Premium 4 mobile app
    2
    Hi all I've sent my contact at Sony an email regarding these new issues introduced as part of the update. I've also provided a link to this thread for reference. Please bear with me while I try to resolve this issue with my custom JJW Watchfaces.

    Cheers
    Julian

    Sent from my SM-N910G using XDA Premium 4 mobile app
    2
    I've compiled ClockWidget from Sony's SDK samples, just in case. They're broken in absolutely the same way.
    2
    sent a tweet to Sony about it, not expecting any reply, they never bothered to do anything with the selectable screen timeout request either

    https://twitter.com/JarlSX/status/545505775251390466
    1
    Is anyone else expirencing this?

    All custom analog watch faces are displaying incorrect time on the update 1.6.22 from Dec 17