AT&T: "Network does not provide date and time..."? [Alternative Option]

snovvman · Feb 24, 2012

I have been getting repeated pop up messages, something to the idea of "Network does not provide date and time information, go to date/time settings to change setting...".

I have not had this issue with other AT&T phones. I presume AT&T's network DOES provide time/date to the phone?

Has anyone else seen this? What is the resolve?

Thanks.

Edit:

Here is an alternative:

Install the free "ClockSync" from Market.

It syncs via NTP, is very configurable how it syncs, can sync only while awake or booting up (to save battery), and can provide timezone offset via database or GPS. I have been using it for a few days, it seems to work very well.

This allows us to turn off the network time sync and the clock will stay accurate.

Edit 2:

Lots of apps sync--Google contacts, calender, GApps, FB, etc. I don't know which relies on time stamp. In some cases, the app may unexpectedly alter data based on erroneous time stamp. This is partially why it's important to make sure that your clock does not drift too much.

drksilenc · Feb 24, 2012

make sure your time zone is correct because that can cause this.

snovvman · Feb 24, 2012

drksilenc said:
make sure your time zone is correct because that can cause this.

Thanks for your reply. My timezone was/is correct. Any other ideas??

Purpleclad · Feb 24, 2012

I was having this exact issue the first couple days with my Note. Had no idea what was causing it, but haven't seen it since. My time zone was also set correctly.

randaddy · Feb 24, 2012

I noticed this the first day when I had the phone. It seems to pop up when switching between LTE and HSPA+. Maybe the phone pings the tower for updated time/date every time the radios hand off?

It hasn't happened again after the first 2 days for me.

sailador · Feb 24, 2012

randaddy said:
I noticed this the first day when I had the phone. It seems to pop up when switching between LTE and HSPA+. Maybe the phone pings the tower for updated time/date every time the radios hand off?

It hasn't happened again after the first 2 days for me.

samething happened to me the very first day...but i havent seen it that annoying notice since

robstunner · Feb 25, 2012

Mine and my fiancés phone have this issue too.

amcl · Feb 25, 2012

Had the Note since launch and I got the message for the first time today.

Sent from my SAMSUNG-SGH-I717 using XDA App

hausman · Feb 25, 2012

I started getting that when I tried switching to the APN that would (in theory) disable LTE since I'm in a fringe area. When I switched back to the default APN it stopped.

Don't know if changing APN had any effect other than the error messages.

Sent from my Samsung Galaxy Note

snovvman · Feb 25, 2012

This problem may be cell-site dependent. I see it all the time at home, but have not seen it at my office. This is just one day though. I will keep observing.

roloracer · Feb 26, 2012

I just had this happen and I went to settings/date and time and unchecked automatic (use network provided values) hopefully this will eliminate that bug.

Sent from my awesome Galaxy Note!

Jasmynsway · Feb 26, 2012

Ptoryno worke,

Had the note for a day and returned cause I saw and online discount of 50% off so I'm waiting on it to come through the mail. During that day, I has the same problem frequently. I unchecked "set time zone automattically" and it stopped happening.

Learic · Mar 3, 2012

I came from a Skyrocket running 2.3.5 to the Note which came with 2.3.6 and never had the prompt come up on the SR but I get it frequently on the Note. I didn't have to adjust anything on the SR and left everything default so I'm thinking that it could be a bug in 2.3.6?

I see people saying to uncheck the automatic Date & time so it doesn't use network-provided values. The funny thing is, the SR was fine with that checked and the Note is using the same wireless / towers. It's kind of mis-information since it says "Network does not provide date and time information," unless the SR was bugged and just didn't care to report it!

stulzerl · Mar 3, 2012

I only have this problem when im connected to wifi

Sent from my SAMSUNG-SGH-I717 using XDA

SKyRocKeting727 · Mar 3, 2012

Go to your local at&t store and have them take a look at it

-On another NOTE, Samsung goes 5.3"

robstunner · Mar 3, 2012

I turned off automatic time in date and time settings and it stopped for me.

Sent from my SAMSUNG-SGH-I717 using Tapatalk

powdered_donuts · Mar 3, 2012

i only saw this bug while running saurom and just chalked it up to the goofed apn settings and lack of +supl.

+supl helps with location based services which would be necessary to pull the right time zone to set your clock.

00mred00 · Mar 3, 2012

powdered_donuts said:
i only saw this bug while running saurom and just chalked it up to the goofed apn settings and lack of +supl.

+supl helps with location based services which would be necessary to pull the right time zone to set your clock.

Its a network error. The system is trying to connect and update the time and date and it cannot. Its typically going to happen when using the "phone" apn or if the phone cant communicate with the network

yuuuup

bbedward · Mar 3, 2012

I'm going to chime in, I'd suggest call ATT its probably a cell site issue. Does it happen when you're connected to a different tower?

Sent from my SPH-D710 using Tapatalk

andrawer · Mar 4, 2012

This happened on my Samsung Infuse also. Just unchecked the auto retrieve date then changed it back later. Not the end of the world. End of issue.

Sent from my Samsung Note via Tapatalk.

AT&T: "Network does not provide date and time..."? [Alternative Option]

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