Forum Untold Rule
I think it is normal for an unknown question to be ignored in any forum. It is not because you're newbie... it is simply because no one knows, or it has been answered before. When this happens, googling, and googling, and googling is all you can do.
I have been asking, and asking, and asking on different threads, too, and I also experience being ignored as well. BUT after thorough searching, you'll get to somewhere...
Besides, this section of the forum doesn't have a moderator; so, you should expect not to be answered immediately. I believe, most people who are present are here for one reason alone - ATOM UPGRADING.
Then you should realize that you can not expect someone else to do the searching for you because the members/viewers present are here for different reason.